2 of 2 Remote/Hybrid Onboarding Jobs in Durham

busy department on a journey of transformational change. The Role You will lead and support our team of Implementation Consultants to deliver an exceptional onboarding customer experience, ensuring that customers are supported through a seamless onboarding journey Key Responsibilities • Lead, coach, and develop a team of implementation specialists • Set performance ...

Working alongside a colleague who manages outbound cold email, segmentation, and re-engagement campaigns, your focus is firmly on customer-side communications: conversion journeys, onboarding sequences, usage nudges, lapsed customer recovery, and the full suite of sales funnel automations. You’ll be the person who ensures that every automated touchpoint … copy that makes it land. Responsibilities: Lifecycle & Automation Design, build, and maintain automated email workflows across the full customer lifecycle, including conversion sequences, onboarding journeys, usage-based triggers, and lapsed customer recovery Own the marketing automation platform (HubSpot or equivalent) day-to-day, ensuring workflows are correctly configured, tested ...