6 of 6 Customer Experience Jobs in East Anglia

office for internal applications) Markerstudy is one of the UK's leading insurance groups, combining award-winning digital platforms with a strong, customer-first culture. We're now looking for an Optimisation Manager to help drive measurable growth across our digital customer journeys through insight-led experimentation, testing … This is a highly visible role within our Digital team, where you'll champion a test-and-learn culture and use data, creativity and customer insight to improve conversion, engagement and commercial performance across our online platforms. What you'll be doing You'll own and deliver Markerstudy ...

newly created role, at our Head Office in Lowestoft, Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum , depending on experience Holiday: 31 days including bank holidays. Employee extras such as: Pension scheme, provision of company lunches 4 days per week and Employee Assistance Programme … platforms such as Microsoft 365 and Google Workspace, managing data storage, access, and security Develop and maintain website functionality, performance, usability, and overall user experience Explore, implement, and support AI tools to improve efficiency, automation, and business workflows Assist with planning, developing, and maintaining internal apps and digital solutions ...

newly created role, at our Head Office in Lowestoft, Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 - £50,000 per annum , depending on experience Holiday: 31 days including bank holidays. Employee extras such as: Pension scheme, provision of company lunches 4 days per week and Employee Assistance Programme … platforms such as Microsoft 365 and Google Workspace, managing data storage, access, and security Develop and maintain website functionality, performance, usability, and overall user experience Explore, implement, and support AI tools to improve efficiency, automation, and business workflows Assist with planning, developing, and maintaining internal apps and digital solutions ...

requiring strong technical expertise, exceptional attention to detail, and commercial awareness. You will be responsible for designing, maintaining, and optimising HubSpot across Marketing, Sales, Customer Experience, and Finance, ensuring data integrity, automation accuracy, and reliable insight at leadership level. You will own CRM architecture, including pipelines, lifecycle stages … delivering training, enforcing best practices, and continuously improving the platform as the business scales. This role is suited to a HubSpot specialist with demonstrable experience operating in a fast-growth or scale-up environment. You should be highly analytical, process-driven, and confident in translating complex business requirements into ...

improving the way tech services are delivered, this could be a great fit. You'll take the lead on one of our key customer-facing support functionsbringing structure, energy, and a drive for service excellence to everything you do. The location is our head office in St Neots, Cambridgeshire … desktaking the lead in handling enquiries, resolving issues, and keeping everything running smoothly. The focus is on building strong relationships and delivering a great customer experience through clear communication and a well-managed, responsive service desk. You'll also make sure the systems stay reliable, secure, and robust ...

systems infrastructure to support this global, multi-omnichannel environment, they remain a stable yet fast-growing business that values data integrity and a premium customer experience across every touchpoint. The Role: As the Head of IT & Systems, you will be the architect of the back-end ecosystem. While ...