23 of 23 Customer Service Jobs in East Anglia

dont just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership ...

Solutions is a market leader in delivering managed IT services to major retail and hospitality brands across the UK. We pride ourselves on excellent service, technical expertise and a customer-first approach and thanks to continued growth, were expanding our Field Service team. If youre reliable, customer … focused, and enjoy a role that keeps you on the move, this could be the perfect opportunity for you. The Role As a Field Service Engineer (EPOS) , youll be working on customer sites, travelling daily to complete swap-outs, installations, repairs, and general service work ...

Customer Success Consultant - eduFOCUS are looking for a Customer Success Consultant to join their team in Woodbridge, Suffolk , in this full-time, office-based permanent position. Fantastic company benefits include: Competitive Salary: £30,000 per annum (depending on experience) Holiday: 28 days annual leave, plus bank holidays Additional … Opportunities for professional development, career progression, supportive and friendly team environment. About the role: As a Customer Success Consultant , you will be responsible for delivering an exceptional customer experience for eduFOCUS clients using the EVOLVE platform. This is a consultative, client-facing role focused on building strong relationships ...

Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent … reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers. As a member of our team, you will be based in the field, covering the Peterborough/Kings Lynn are a. You will benefit from ...

BUUK Infrastructure. We are looking for Senior Systems Developer (Python/PostgreSQL) who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. Purpose of this role Provide well-developed full stack software solutions while using your excellent … customer service skills to work with users and change/product owners to ensure solutions are as expected and fit for purpose. This position requires you to contribute to and promote the relevant support and development processes associated with the product(s) you work with. As a senior ...

Service Desk Analyst Norfolk (on-site/hybrid, subject to service requirements) £12.21-15.83 Initial 2 months REED Technology are recruiting an IT Service Desk Analyst on behalf of a large, public-sector healthcare organisation that provides essential community health services. This is a customer-facing … heart of Digital Services, supporting thousands of users across clinical and corporate environments. You'll be the first point of contact for IT incidents, service requests and technical queries, helping to ensure vital systems remain available and staff are supported to deliver outstanding patient care. Key Responsibilities ...

Field Service Engineer, Laboratory Robotic Systems Basic Salary £50,000 to £55,000 Bonus 10% Company Car - Electric (Tesla) and Hybrid Options Available Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Laboratory Robotic Systems This market leader seeks to recruit a technically motivated … customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory automation Support scientific products located at customer sites, including pathology departments, university research, laboratories and pharmaceutical environments Your Background – Field Service Engineer, Laboratory Robotic ...

recruit someone as a Graduate Operations & Technical Support Coordinator, you will support the day-to-day running of the office and the delivery of customer services. The role blends administration, customer service, supplier coordination, and hands-on technical support. Key Responsibilities: Administration & Office Operations Maintain a tidy … professional office environment Ensure office supplies and equipment are stocked and functioning Customer Support & Service Coordination Log and manage customer requests, ensuring they reach the correct department Handle domain-related tasks including Nominet and OpenSRS administration Assist with basic customer onboarding and service changes Supplier ...

FRENCH SELECTION (FS) French speaking Customer Support Location: remote UK (home-based in the UK) Occasional visits to the office in Cambridge at own cost, so ideally based in the East & South East of England, London areas, or the Midlands (East Midlands preferably) i.e. not too far from Cambridge. … Duties: You will be responsible for the smooth system upgrade process in Europe by replacing all customers' old units as they reach obsolescence, minimising customer disruption, maintaining retention targets, and keeping the team leader updated on progress The Role: - Verifying booking details with customers and scheduling upgrade appointments - Recording ...

Service Manager (Refrigeration/Off the tools) £65,000 - £70,000 + Bonus + Company Vehicle + Hybrid Working After Probation + Progression + 31 Days Holiday + Benefits East Anglia Are you an experienced Refrigeration Service Manager that has experience in an office based environment, looking … take ownership of a growing service department within a an established business? Do you enjoy leading and developing engineering teams, overseeing service delivery, and driving performance, while working closely with clients and internal stakeholders to deliver a high-quality, compliant service? The company are a well-established ...

time, Permanent A well-established engineering manufacturer is seeking a Sales Applications Engineer to provide technical support, quotations, and order management for a global customer base. The role supports engine safety and industrial protection products used across sectors including oil & gas, power generation, marine, and general industry. The Role … technical contact for customers, supporting product selection, preparing quotations, and managing order entry. Following training, the role includes occasional UK travel to customer sites to provide installation support and product training. Key Responsibilities Provide technical product selection and applications support Prepare quotations and process sales orders ...

company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support … Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn to for everything ...

company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support … Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn to for everything ...

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … keep everything in top shape. Want to come and be a part of it? What youll be doing? Youll work in our 24x7 Service Management Centre, managing customer tickets, monitoring systems, prioritising faults, coordinating engineers, and ensuring SLA compliance. Shifts include 2 weeks MonFri (1 week ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … doing? This role is offered on a fixed-term contract with the potential to become permanent. You will join our 24/7 Service Management Centre, where you will manage customer tickets, monitor critical systems, prioritise and escalate faults, coordinate engineer activity, and ensure SLA targets are consistently ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … part of it? What will you be doing? Were growing and excited to offer a full-time, permanent opportunity as a Service Management Specialist in our 24x7 Service Management Centre in St Ives, Cambridgeshire. Shift pattern: 4 days on/off, 4 nights on/off, 12-hour ...

passion for helping users. Strong communication skills, both written and verbal. End user focused with an excellent work ethic driven by providing great customer service. A self-starter looking to develop both themselves and the role. Able to take initiative and quick to learn on the job. Good time ...

advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries … . A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking ...

will include: respond to and manage the ERP system support mailbox, ensuring that queries are dealt with and resolved in a timely manner provide customer service to colleagues across the Councils on the ERP system maintain, monitor and review system processes, interfaces and procedures support the development ...

create Vendor Business Development Plans that will increase sales of the Vendors products, solutions and services. What are we looking for? Delivers Results Customer Service Excellence Influence and Relationship Building Business Acumen Selects and Develops Talent Dealing with Ambiguity Managerial Courage Motivating Others Champions Continuous Improvement What ...

these figures as they are easily achieved - much more is possible) Requirements for Recruitment Resource Consultant: Some commercial experience in recruitment, talent acquisition, sales, customer service or another fast paced professional environment Genuine interest in working within STEM and technology markets Ability to work quickly across multiple tasks ...

This is an excellent opportunity for someone looking to build a long-term career within a professional MSP environment that values development, ownership, and customer service. Key Responsibilities Provide efficient, high-quality remote technical support to end users Manage and maintain Microsoft 365 tenants, including Exchange, SharePoint, Azure … configuring Windows operating systems and software Working knowledge of diagnostic tools such as Event Viewer and Command Prompt Excellent communication skills with a proactive, customer-focused approach Ability to take ownership of issues and manage workloads effectively Desirable Skills Networking fundamentals (DNS, DHCP, subnetting, topologies) Experience with Windows Server ...