Customer Service Jobs in the East of England

1 to 25 of 1,493 Customer Service Jobs in the East of England

Customer Service Coordinator

Hertfordshire, South East, United Kingdom
Franke
Location: St Albans Job type: Full time Contract: Permanent Reports To: Customer Service Manager About Us: Franke Coffee Systems UK Ltd. is a leading company in coffee machine industry committed to excellence and innovation. Together with our trade partners, we are committed to delivering premium best-in-class … in-cup-quality, consistency and beverage variety, as well as ensuring an outstanding customer experience through constant innovation. Job Summary: The Customer Service Coordinator is responsible for managing the inbox and liaising with customers, account managers, service providers, and other departments. This role demands strong organizational … cross-functional teams within the organisation, to ensure standard operating procedures throughout the business. Key Responsibilities: Email Management : Monitor, prioritise, and respond to incoming customer emails and portal tickets, ensuring smooth handovers to relevant teams within 2 hours Customer Liaison: Act as the first line of contact to More ❯
Employment Type: Permanent
Posted:

Customer Service Administrator

Hitchin, England, United Kingdom
eRecruitSmart
Social network you want to login/join with: We are looking for enthusiastic Customer Service Administrators to join our clients Customer Service team in Hitchin, Hertfordshire. Being committed to outstanding customer care, they need people who share these values to help them grow and … develop their business. If you are an enthusiastic and committed customer service administrator, they’d love to hear from you. About the company Our client is a rapidly growing mail order business specialising in wild bird food, wildlife feeds, habitats, and accessories. They are a busy technology-led … name but a few. This is a fast-paced and varied workplace that needs a hardworking, resourceful, and resilient workforce. About the role Their customer service department is a constantly busy environment. As a Customer Service Administrator, you must be prepared to combine soft customer More ❯
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Digital Customer Service Manager

Hemel Hempstead, Hertfordshire, South East, United Kingdom
Carlsberg Marston's Brewing Company Limited
Job Title: Digital Customer Service Manager Location: Wolverhampton Job Length: Permanent Full Time Competitive Salary with extensive benefits: Product allowance alcoholic & non alcoholic choices Company bonus scheme Life Assurance Access to 24/7 GP services Company pension contribution Generous holiday (inc bank holidays & trading) Access to a … goal remains, and that is ensuring our people succeed. If you are interested in joining our journey, we are now recruiting for a Digital Customer Service Manager . Reporting to the Head of Customer Service, this role will play a key part of our success journey … and you will have the opportunity to be involved in the following: Role Responsibilities: Drive excellence in end-to-end customer service across of On Trade and Off Trade channels A digital first focus, promoting self-service customer touchpoints in collaboration with digital solutions and marketing More ❯
Employment Type: Permanent
Posted:

Customer Service Agent

Newmarket, England, United Kingdom
JR United Kingdom
Position: Customer Service Agent Job Description: Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading … technology manufacturers and their channel partners that serve commercial and government markets. Junior Customer Service Agent We are looking for an ambitious Customer Service Agent to join the team based in Newmarket (onsite position). After probation period, hybrid model will be applicable (3 days office …/2 days home). There are 5 excellent Customer Service Agents, including a Team Leader. They are the main point for contact for our UK & Ireland based clients, guiding our customers through the post-sales process. If you are enthusiastic, confident and love talking to other people More ❯
Posted:

Transport Office Administrator / Administrator

Purfleet-on-Thames, England, United Kingdom
GC DISTRIBUTION LTD
Full time The Company GC Distribution Ltd was established in 2005. As a family business, our goal is to offer a personal and caring service to all our clients and their freight movements, something that is a much forgotten aspect in today's market by many operators. Here at … GC we pride ourselves on the one thing we can offer that costs nothing but time and pride... good customer service. The Role Previous experience within the transport industry is required and applicants will require basic level of computer skills to then be provided training on our systems and … also have a good phone manner to help deal with customer queries. Hours are 9:30am - 6:30pm Monday - Friday The Transport Office Administrator will be part of our current transport office team. The duties within the role are broad and include a range of responsibilities which include but More ❯
Posted:

Customer Service Executive

Bedford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now … seek a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team … support to help them get the most out of their products and to resolve any issues in a timely manner. Role Requirements: • Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact • Provide 1st line technical, account, sales, and general support to More ❯
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Salesforce Business Process Improvement Manager

Ipswich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Views: 12 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
Posted:

Salesforce Business Process Improvement Manager

Cambridge, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
Posted:

Salesforce Business Process Improvement Manager

Norwich, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
Posted:

Salesforce Business Process Improvement Manager

Bedford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
Posted:

Salesforce Business Process Improvement Manager

Colchester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Views: 12 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
Posted:

Salesforce Business Process Improvement Manager

Chelmsford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Views: 12 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
Posted:

Salesforce Business Process Improvement Manager

Peterborough, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
Posted:

Salesforce Business Process Improvement Manager

Basildon, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
Posted:

Salesforce Business Process Improvement Manager

Stevenage, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
Posted:

Salesforce Business Process Improvement Manager

Watford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
Posted:

Salesforce Business Process Improvement Manager

Hemel Hempstead, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Views: 9 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
Posted:

Salesforce Business Process Improvement Manager

Luton, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Stevenage, Hertfordshire, UK
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Employment Type: Full-time
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Peterborough, Cambridgeshire, UK
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Employment Type: Full-time
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Watford, Hertfordshire, UK
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Employment Type: Full-time
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Chelmsford, Essex, UK
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Employment Type: Full-time
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Hemel Hempstead, Hertfordshire, UK
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Employment Type: Full-time
Posted:

Service Administrator

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Employer
Our world recognised client are are based in Cambourne, Cambridgeshire are now in the market for a Service Administrator to join their busy team at their head quarters location. Our client is well regarded as aleading technology business, who are innovators in their industry sector. The role will involve. … Providing ServiceAdministration support to the Customer Partner Team andcustomers, to ensure the very best customer experience.Responding to internal and external customer requests quickly, efficiently, and accurately in a fast-paced environment. Having a proven ability to deliver the highest levels of customer service and customer care. The role will undertake the following Call handling and customer request management Live customer enquiry management Processing service quotations using SAP and CRM Processing service invoicing using SAP and CRM Stock & Price check on products and parts using SAP Customer data record management More ❯
Employment Type: Contract
Rate: £28,000
Posted:

German Speaking Customer Service Advisor

Cambridgeshire, England, United Kingdom
Hybrid / WFH Options
Euro London Appointments
Customer Service Advisor – German Speaking Salary: £26,000 – £28,000 Location: Cambridgeshire (Hybrid Working) Hours: Monday – Friday, 08:00 – 16:00 Are you fluent in German and passionate about delivering outstanding customer service? We’re working with an innovative, tech-led business solutions provider that’s … seeking a proactive Customer Service Advisor to join their growing team in Cambridgeshire. This is a fantastic opportunity for a confident communicator who enjoys problem-solving and supporting customers in a fast-paced, collaborative environment. You’ll work closely with internal teams and external partners to ensure an … exceptional client experience from start to finish. Key Responsibilities: Respond promptly and professionally to customer enquiries via phone and email. Educate customers on product features to help them get the most out of their service. Resolve customer issues efficiently, escalating complex matters as needed. Upload files, build documents More ❯
Posted:
Customer Service
the East of England
10th Percentile
£25,092
25th Percentile
£26,250
Median
£30,000
75th Percentile
£45,375
90th Percentile
£62,499