1 to 25 of 323 Customer Service Jobs in the East of England

European Language Customer Care Administrator Fluent German/Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Customer Service, attention to … detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful German Customer Service Administratorwill be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment … ensuring that a satisfactory conclusion is reached. The successful German Customer Service Administratorwill need to have a passion for excellent Customer Service. The successful German Customer Service Administrator must have the following skills: * Passionate about delivering excellent customer service * Must be fluent in more »

A skilled and ambitious Customer Service Advisor is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City. This is a full-time (37.5 hours a week) Customer Service Advisor role for one of our cruise clients. … As a Customer Service Advisor, you will be responsible for handling customer inquiries, providing exceptional customer service, and effectively communicating with customers. This is an on-site role located in Welwyn Garden City. This is an excellent opportunity to progress your career with a well … above all, and this allows all team members to thrive in a dynamic and collaborative environment. Key Responsibilities: Answering incoming calls and responding to customer's emails Providing customers with needed information and support Making outbound calls Receiving inbound calls Sending and replying to emails and messages Listening to more »

European Language Customer Care Administrator Fluent German/Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Customer Service, attention to … detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful Customer Care Administrator will be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment - ensuring … that a satisfactory conclusion is reached. The successful Customer Services Administrator will need to have a passion for excellent Customer Service. The successful Customer Care Administrator must have the following skills: * Passionate about delivering excellent customer service * Must be fluent in both oral and written more »

shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow". Role summary: The Service Engineer delivers the service products directly to the customer, working on a variety of equipment located at sites across a specific region. … As the face of Mitsubishi Electric excellent customer service in conjunction with top quality engineering and problem solving skills are essential. The service engineers will report to the Regional Service Manager and will work closely with the Service Supervisors, Service Coordinators & Quality/Warranty … Manager to ensure that an efficient and profitable service product is delivered. Service Engineers will carry out a variety of activities on customer sites including planned preventative maintenance (PPM), quoted works, commissioning and emergency callouts, these activities will not be restricted to Mitsubishi Electric or Climaveneta branded more »

This role is critical to our business with service desk being one of the most common customer interactions. We have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality resulting in technical resolution of … issues at the first point of contact. What I'll be doing - your accountabilities Skills required for the job * Highly professional customer service interactions * Create and maintain knowledge management * Close the loop with escalations and complaints * Complete up to 2nd line diagnostics including but not exclusive to router … diagnostics * Provide SME function for customers and customer solutions * Perform technical diagnostics and resolve incidents at first point of contact where possible * Train members of the team on new products/services * Lead role on products/services, providing high level of technical expertise to customers both internal/ more »

Job Title: Customer Service Representative (Temporary) Location: Chelmsford, Essex Salary: £11.80 per hour Duration: Minimum 6-month temporary contract, potential for permanent placement Working Hours: Monday to Friday, flexible with one weekend required per month (8:00 am - 16:30 pm) Key Responsibilities: Respond to customer inquiries … and concerns promptly and professionally via email. Utilize IT skills to navigate customer databases and systems efficiently. Demonstrate exceptional customer service skills, ensuring a positive experience for all clients. Collaborate effectively with team members to address customer needs and resolve issues. Maintain accurate records of customer … Office suite (Word, Outlook, Excel). Excellent written communication skills with the ability to understand and respond to written English effectively. Prior experience in customer service or a related field preferred. Experience with Microsoft Teams and other collaboration tools is advantageous. Flexibility to work a varied schedule, including more »

you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Customer Service Engineer - Imaging Equipment - Field based (Hertfordshire/Bedfordshire & surrounding areas) Competitive base salary + company car + bonus + overtime … OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling … to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? You will work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within more »

you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Customer Service Engineer - Imaging Equipment - Field based (Hertfordshire/Bedfordshire & surrounding areas) Competitive base salary + company car + bonus + overtime … OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling … to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? You will work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within more »

that all work carried out by engineers is logged onto the Call Handling system and closed accurately after completion of work. To confidently handle customer or engineer issues, ensuring that any escalations are communicated to the Service Desk Manager. Ensure all administration requirements of the service desk … are carried out to company processes and standards. Technical Support Being the technical liaison between administration, the customer and scheduling to ensure that the customer receives expected product & service within agreed timescales. Assist with remote support of Software for both customer and engineer. Working with the … wider team on the implementation of internal software; liaising externally and internally to ensure projects are on track against agreed timescales. Provide a quality service for the customer which will include building good relationships, delivering training and first-class aftercare. Provide first line technical support for both industrial more »

Service Desk Team Leader - IT Service Management Permanent Hampton, Peterborough, Cambridge £30,000 - £34,000 - Company benefits Monday to Friday - Standard office hours This role would suit someone who has experience working in a call centre environment, dealing with management of people and process. Working to service … calls answers and tickets resolved. ITSM/IT would be a huge advantage! JOB SUMMARY Provide leadership, guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high … levels of customer service. Endeavour to provide all customers with the best level of customer service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working more »

discovery and improve human health. As we continue to grow, we are seeking a talented Operations Manager to join our dynamic team and oversee customer service, logistics, supply chain, and office management. For more information on our company and its offerings, please visit www.antibodies.com. Job Description: The Operations … Manager will be responsible for all aspects of customer service, order processing, stock preparation, internal transfers, supply chain, and order fulfilment. This is a hands-on role and, in addition to managing a small team, the Operations Manager will be actively involved on a daily basis in completing … Oversee the order processing workflow, from quote/to order receipt/to order fulfilment, to ensure accuracy and efficiency. Collaborate with sales and customer service teams to prioritize orders, resolve order discrepancies, and meet customer delivery expectations. Implement and maintain order management systems and procedures to more »

being defined as: • Ability to document network information. • Assist in the setup of networks and contribute ideas and suggestions. • Suggest activities (common incidents and service requests) that can be performed by the service desk • Create and curate relevant knowledge articles. • Pass accreditations as required by the senior network … client centric organisation, our priority is always providing excellent support to our clients, therefore you will be expected to act as a site/service desk engineer when not learning from and supporting our senior network engineer. This includes but not limited to: Providing 2nd line on site and … service desk technical support: • Attend customer and company sites as a minimum 2 days per week (you will be expected to be flexible in that there may be a requirement to change your deployment at short notice, but they endeavour, as much as possible, to minimise disruption to more »

will also be required to help out on the installation side of the business so being strong, fit and healthy is a must. Our customer prides themselves on a high level of customer service and standards both in store and out in the field. You will predominantly … with customers to ensure their needs are met and their questions are answered Maintaining accurate records of work performed and materials used Providing exceptional customer service and building relationships with clients Adhering to all safety regulations and company policies Requirements: GCSE equivalent Knowledge of plumbing, electrical work, and … general maintenance Strong problem-solving skills and attention to detail Excellent communication and customer service skills Ability to work independently and in a team environment Valid driver's license Ability to lift heavy equipment If you are a skilled Hot Tub Engineer with a passion for providing excellent more »

Natural Stone & Porcelain Flooring Industry Sector: Floor & Wall Tiles, Porcelain Tiles, Ceramic Tiles, LVT, Flooring, Carpets, Flooring Tiles, Lime Stone, End Users, Internal Sales, Customer Service, Showroom Sales, Sales Admin, Sales Advisor Location: Suffolk Remuneration: Up to £25,000 + Performance related bonus, circa £6,000 The role … be displayed and chasing sales leads Building and maintaining relationships with customers Sending out and following up on quotations Arranging deliveries and providing aftersales service Taking care of and updating the internal CRM system with relevant information to keep records up to date Utilising bank of customer info … are sold a month The ideal applicant will be a Showroom Sales Advisor Natural Stone & Porcelain Flooring with: Must have sales and/or customer service experience Must be happy to engage in the admin elements of the role and comfortable with using Microsoft Prior knowledge on interior more »

commitment to creating 'an even better tomorrow'. Role summary: This role is split into 2 primary functions: To provide a pro-active and customer-orientated Pre and Post Sales Technical Support Service to our internal and external customers, and distributors via remote support services primarily Phone, E … Mail and Teams. To provide a centralised engineering service to our business supporting all internal customers to deliver exceptional customer service and solutions. Skills/Responsibilities: Provide First-Line Support : Serve as the initial point of contact for technical inquiries, troubleshooting, and issue resolution. Document and Track … and optimizing their technical systems. Offer guidance, training, and best practices to help users resolve recurring issues and improve their overall technical proficiency. Ensure Customer Satisfaction : Deliver exceptional customer service by responding to inquiries promptly, addressing customer concerns professionally, and striving to exceed expectations. Customer more »

Service/Project Coordinator (Engineering) St Albans/Luton £27,000 -£30,000 + Training + Holiday + Bonus + Pension + Flexible Working Options Are you a Service/Project Coordinator from an Engineering/Manufacturing background based in the St Albans/Luton, eager to contribute … and services, where your pivotal role will uphold their global reputation for excellence. You'll enter a supportive environment that prizes innovation and exceptional service, with comprehensive training to fuel your ongoing professional growth. As a Service Coordinator/Administrator, you'll serve as the vital link between … the engineering team, valued clients and customers. Your responsibilities will include coordinating maintenance visits, resolving technical queries, and facilitating the sale of service contracts while delivering exceptional customer service throughout. This role is ideal for a Service/Project Coordinator from an Engineering/Manufacturing background more »

Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to … practice managers, trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to … week training period. What youll do Everything you do makes an impact to our customers; therefore, we want you to provide an unrivalled customer experience. The role is varied and will see you support our customers with a number of queries and problems, and you will be responsible for more »

desktop computing issues (PC Hardware, Windows, LINUX, VMware) Administration of Windows File and Print Servers and Linux based servers. Consultative services to highly technical customer base, advising on IT technology and methodology choices Communicate effectively and efficiently to end users and peers to resolve tickets Closely adhere to operations … processes and service level agreements, following ITIL best practice Customer Service Develop and maintain strong relationships with employees of all levels, from senior executives to individual contributors, via use of strong customer service, interpersonal and technical skills. Demonstrate high standards of customer service … Security, virtualisation, VPN, Administration, Scripting. Windows Server OS: Install, config, optimization, clustering & high availability, AD, GPO, monitoring, backup. Virtualisation: Workstation Virtualisation. IT Process: ITIL; Service, Change, Asset, Contract & Release Management The responsibilities bulleted above require a high level of competence in multiple disciplines, coupled with the ability to positively more »

ordinator Manage end-to-end delivery activities across a huge deployment program, including installations, de-installations, and terminal changes within the retailer estate. Oversee service provision to retailers, coordinate third-party partners, and ensure excellent customer service and product quality. Experience & Skills Required Previous experience with SAP … and/or other business systems/databases. Prior involvement with customer-facing teams or within customer service environments. Ability to effectively plan and prioritize multiple activities. Strong problem-solving abilities, including resolving complex issues. Dedication to customer service excellence, with a keen focus on more »

Trainee Technical Customer Service Advisor Basildon - Office based Monday - Friday 8-5 or 9-6 (on a rota basis) £25,000 This is a fantastic opportunity for an enthusiastic, motivated individual with strong written and verbal communication skills who wants and is willing to learn new skills and … is technically minded. Full training is given. Outline of the role Provide customers with technical advice over the phone and via email. Build strong customer relationships. Communicate with the Sales team to assist with any technical questions from potential customers. Effectively resolve minor queries and escalate any complaints to … candidate A strong work ethic and a desire to learn are essential Good communication skills are crucial, written and verbal Microsoft office expereince Prior customer service experience will be beneficial Fully training is given for this role A technical interest will be beneficial SC4 practices a diverse and more »

Field Service Engineer Based Cambridge IMMEDIATE START! We are looking for a Field Service Engineer South London area to be responsible for maintaining, servicing, and repairing our clients equipment. In this role, you will be providing a good level of customer service through product knowledge and … customer interaction. Our client works in close collaboration with their customers, delivering on their promises and never walk away, no matter how big the challenge. Basic salary up to £37,300 plus excellent benefits 25 days holiday plus bank holidays, with an annual opportunity to buy/sell holiday … and diagnostics of CANBUS Systems as well as electrical fault finding Good IT literacy numeracy and analytical skills. A strong problem solver, with a customer-focused approach, you have good verbal and written communication skills. You are quality-oriented and experienced in flexibility and adaptability. Ideally, a self-motivated more »

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation more »

chance to really make a difference to our patients and services. OPAC Administration arerecruiting an enthusiastic and motivated Administrator to support the Community Rehabilitation service to work Countywide localities, Huntingdon, Fenland, Peterborough and Cambourne Admin Hubs. The successful candidate will be providing general administration, administrative project & business support to … a countywide service covering Cambridge, Fenland, Peterborough & Huntingdon liaising with clinicians and services users to ensure an effective, efficient & streamlined service. Please do make contact if you would like to discuss the role further. Main duties of the job Typing, proof reading and formatting all forms of correspondence, reports … enough information is included for the Clinical Triage Team Communicating with Referrers appropriately and professionally via email or telephone. Using multiple systems to capture service user input as per our agreements. Provide operational support to colleagues, and clinical team. Inputting and updating service user informationaccurately and service more »

Willingness to travel occasionally or client meetings and industry events. Ability to work independently and within a team. Strong problem-solving skills and a customer-centric mindset. If you have the relevant skills and experience and would like to be considered, please apply by forwarding an up-to-date … inbox and spam/junk mail folder for any email correspondence for this role. Additional keywords: Client management, operations, communications, business management, IT support, Customer Service Executive, account management, customer service, customer accounts This vacancy is being advertised and handled through Spider, the region's more »

really make a difference to our patients and services. OPAC Administration arerecruiting an enthusiastic and motivated Administrator to support the Community Rehabilitation and Falls Service to work in the Peterborough Administration Hub. The successful candidate will be providing patient focused administration support to a countywide service covering Cambridge … enough information is included for the Clinical Triage Team Communicating with Referrers appropriately and professionally via email or telephone. Using multiple systems to capture service user input as per our agreements. Provide operational support to colleagues, and clinical team. Inputting and updating service user informationaccurately and service user/team activity on computerised information systems. Create detailed and accurate service user notes for every entry according to policy. Scanning paper format correspondence and adding to service user record in good time and accurately, according to policy Ensure good customer service by providing more »