17 of 17 Microsoft 365 Jobs in East Anglia

days per week in our office. What we're looking for: Must Haves: * Experience working for an MSP or fast-paced IT service desk environment * Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) * Basic understanding of networking concepts (e.g., DNS, DHCP, VPN) * Familiarity with Windows operating systems and common desktop support tasks * Excellent communication skills with … a customer-first mindset * Ability to work under pressure and manage multiple priorities * Strong problem-solving skills and a willingness to learn and manage competing priorities. Desirables: Microsoft Fundamentals certifications: * MS-900: Microsoft 365 Fundamentals * AZ-900: Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask … ServiceNow) * Knowledge of RMM tools for device monitoring and remote support * ITIL Foundation certification or awareness of ITIL principles * Microsoft Fundamentals certifications: If you are currently on the lookout for your next exciting career with a proactive & support team environment, then this could be the next opportunity for you. Apply today or send your CV to More ❯

issues. Log, manage, and resolve support tickets efficiently, ensuring users feel listened to and supported. Guide end users through troubleshooting steps and escalate issues where appropriate. Configure and manage Microsoft 365 accounts, assisting with tasks in Outlook, Teams, OneDrive, and more. Provide support for Windows 10/11 devices. Maintain accurate documentation of actions, solutions, and user … eagerness to learn and develop. Basic IT support experience (2+ years preferred). UK work authorisation and the ability to work on-site. Helpful (But Not Essential) Experience using Microsoft 365 admin tools. Basic networking knowledge (DNS, DHCP, Wi-Fi). Exposure to Windows Server environments. An interest in cybersecurity and modern IT best practices. Perks & Benefits More ❯

to strike the right balance between long term/projects and short term/support issues Excellent written/oral communication skills, ability to influence others at all levels Microsoft Windows 11 Microsoft Office 365 Microsoft Active Directory user/group administration and group policy/Entra ID PC and peripheral hardware Networking fundamental Excellent … administration skills Team player Professional attitude Friendly, flexible and helpful attitude Willingness to share knowledge with others Ability to work under pressure Hold a full UK driving licence Desirable. Microsoft MCP Cisco CCENT/CCNA Computing related academic qualification CompTIA A+/N+/Server+/Security More about the Service Delivery Engineer role Work with the department to More ❯

Bachelor's degree in Information Technology or Computer Science. Minimum of 5 years of experience in IT support, with a focus on senior-level technical roles. Strong knowledge of Microsoft Windows Server, Active Directory, and Microsoft Azure management. Proficiency in Microsoft 365, Intune, and other related cloud services. Experience in networking and troubleshooting hardware issues. … under pressure. Exceptional communication skills, both verbal and written. A strong commitment to customer service and team collaboration. Preferred Qualifications (Nice to Have): Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (e.g., VMware, Hyper-V). Benefits Private Medical Insurance (PMI) We are pleased to More ❯

sites across the UK for project delivery, installations, and escalations (occasional overnight stays may be required). About You The successful candidate will have: Strong experience with Windows Server, Microsoft 365, Active Directory, and virtualisation platforms (VMware, Hyper-V, Citrix). Solid understanding of networking principles (DNS, DHCP, TCP/IP, VLANs, Wi-Fi topologies). Proven … or Google Cloud. Familiarity with backup, recovery, and endpoint security solutions. Excellent communication and stakeholder management skills. Relevant certifications such as MCSA/MCSE, Microsoft Certified (Azure/M365), or equivalent experience. A full, clean UK driving licence (required for client travel). Benefits: Our client truly values their people and offers: 25 days annual leave, increasing with service More ❯

service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving … skills Ability to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus Why Join Us? Competitive salary (£24,000 - £28,000 DOE) Exposure to a wide range of clients and technologies Clear career progression within a growing MSP environment Ongoing training and professional development Friendly, collaborative on-site team culture More ❯

members & Trading Companies using the council's ticketing system - Maintain the corporate Business Case Management systems for all departments, including upgrades, security vulnerability patching and server maintenance - Responsible for Microsoft 365 platform identity and access management for users in the 365 suite of applications e.g., SharePoint, Entra, Teams, Power BI and exchange etc - Technical support … You: - A Level/Degree or equivalent - 3-5 years' experience working in an ICT environment planning, installing, maintaining and supporting business applications - Working knowledge of: Windows Operating system, Microsoft Office, GIS Systems, LLPG - Ability to acquire "technical know-how" as appropriate - Knowledge and understanding of effective customer care - Understanding of VOIP Telephone systems - Good interpersonal skills to develop More ❯

to 3 years of experience in IT support, 1st/2nd Line roles, or SLA-driven service desks Strong troubleshooting skills with knowledge of Windows OS, Active Directory, Office 365, and tools like Intune, CrowdStrike, or SCCM Excellent communication and customer service skills, with the ability to build strong user relationships Bachelor's degree in IT or related More ❯

ensuring prompt resolution. Maintain IT assets, perform regular equipment checks, and manage installations, upgrades, and repairs. Support and maintain core infrastructure including laptops, networks, telephony, and software applications (e.g. Microsoft 365, CRM, document management systems). Configure user accounts, permissions, and distribution lists. Assist with AV setup and meeting room technology. Support senior IT management with system … a helpdesk or IT support role. Knowledge of PC and laptop hardware, printers, scanners, and peripherals. Basic understanding of network patching and connectivity. Familiarity with Windows operating systems and Microsoft Office applications. Strong troubleshooting, analytical, and problem-solving skills. Excellent communication and customer service skills. Organised, detail-oriented, and able to prioritise effectively. A collaborative team player who can More ❯

processes, setting up and closing user accounts, completing access forms, and ensuring smooth transitions Create, manage, and disable user accounts in Active Directory Provide first-line technical support across Microsoft environments, including troubleshooting hardware and software issues Follow IT processes and maintain accurate documentation What We're Looking For Experience in laptop/desktop builds and configuration Good working … knowledge of Active Directory Familiarity with Microsoft 365 and Windows 10/11 environments Strong attention to detail and ability to follow procedures Excellent communication and problem-solving skills In return, our client can offer £27,000, 25 days holiday and regular progression reviews with opportunities for promotion. If this opportunity sounds of interest, please apply to More ❯

processes, training, and service quality. Foster a positive team culture focused on growth and delivery excellence. About You: You're a confident people leader with hands-on experience across Microsoft 365, Azure, Intune, Networking, and Wi-Fi solutions. Proven background in IT service management, ideally in a managed service or multi-site environment. Strong communicator and motivator More ❯

business. What you'll do: Design & Develop: Build and maintain robust back-end services and APIs powering the company's automation suite. Integrate Smartly: Enhance and expand integrations across Microsoft 365 applications (Excel, Word, PowerPoint). Architect Systems: Help design scalable, secure, and high-performance data infrastructure. Collaborate: Partner closely with the founding team and business stakeholders More ❯

experience Hands on 1st line to 3rd line support Experience of SLA management Team management experience Experience of introducing new processes to drive continuous improvement Understanding of SME technologies (Microsoft 365, Azure, networking, firewalls etc) Service Desk Manager Responsibilities: Managing and leading the service desk team of a mixture of 1st, 2nd and 3rd liners Conduct reviews More ❯

tools (ex: Bomgar) • Expertise in Active Directory and Exchange Console Management • Strong customer handling skills and advanced communication skills by Engineer in English • Excellent organizational skills • Advanced knowledge of Microsoft based operating systems with emphasis on Windows 7/10 and Office 365. • Advanced technical skills and knowledge of Mac OS • Good technical skills and knowledge of Linux OS … sharing and delegation) • Advanced knowledge and minimum 4 years' experience of supporting at least two of the following operating systems, as well as common tools for the platforms (including Microsoft Office): Windows 10; OS X; Linux (CentOS and/or Ubuntu) • Basic understanding of a broad range of core IT services (e.g., networking, DNS, DHCP, LDAP, Active Directory, print … cover for other Service desk staff and to be on call via pager during the week. • Customer Focus • Teamwork • Technical Expertise • Interpersonal Effectiveness • Concern for Order and Quality • Strong Microsoft Office skills (Outlook, Word, and Excel) • Thorough understanding of Outlook's calendaring tool • Understanding of Exchange functional accounts and how they are used within Microsoft technologies • Desk side More ❯

develop junior team members, sharing your knowledge and best practices to strengthen the team's overall capability. Key Responsibilities Provide advanced technical support across a broad range of technologies (Microsoft, networking, cloud, security, etc.) Act as an escalation point for complex technical issues from 1st and 2nd line teams Liaise closely with the Service Desk Manager to monitor ticket … infrastructure projects, system upgrades, and migrations as required Key Skills & Experience Strong background in 3rd line support within an MSP environment Excellent knowledge of Microsoft technologies (Windows Server, O365, Azure, Active Directory, etc.) Solid understanding of networking (Firewalls, VLANs, VPNs, DNS, DHCP, etc.) Experience with virtualization (VMware, Hyper-V) and cloud services Strong communication and leadership skills with a More ❯

learning how to manage systems, hardware, and networks in a live business environment. You'll receive full training and support from experienced engineers while building your technical skills in Microsoft and networking technologies. This is the ideal role for someone ready to take their first step beyond the service desk and develop a long-term career in IT. Key … support for users across hardware, software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows 10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional service to all users Get hands-on exposure to networking technologies … including Cisco equipment Skills and Experience Required Some experience in IT support (through work, education, or personal projects) Basic understanding of Windows operating systems and Office 365 Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.) Strong problem-solving skills and willingness to learn Excellent communication and people skills Full UK driving licence and willingness to travel More ❯

quality, stability, and innovation in end-user productivity technologies. Service Ownership: Lead the delivery of end user services, including desktop management, application packaging, mobile device management (MDM), collaboration tools (M365, Teams, etc.), and service desk integration. Customer Interface: Serve as the primary EUC contact for the customer's IT and business stakeholders, ensuring that user experience and satisfaction remain high. … a service-oriented environment. Communication & Stakeholder Management: Engages effectively with business leaders, users, and technical teams to understand and meet expectations. Technical Proficiency: Strong knowledge of modern workplace technologies, M365, Intune, RMM Tooling, SCCM, and device lifecycle management. Vendor & Partner Collaboration: Experienced in managing third-party relationships to drive accountability and continuous improvement. Service Management: Applies ITIL based disciplines to … Champions new technologies and user centric approaches that improve productivity and user experience. Technical Skills & Experience: Strong background in end-user services, desktop management platforms (e.g., Intune, SCCM), and M365 ecosystems. Proven experience managing enterprise scale EUC operations. Excellent interpersonal and communication skills, with an emphasis on customer engagement and satisfaction. Experience managing vendors and third-party service providers. ITIL More ❯