10 of 10 Microsoft 365 Jobs in East Anglia

services run smoothly. You will be joining a collaborative team where no two days are the same, supporting a wide range of technologies including Microsoft 365, Azure, Windows, Active Directory, networking, device management and cloud-based systems. Day-to-Day Responsibilities As the 1st Line IT Support … every box, but experience with some of the following would be beneficial: A minimum of 12 months commercial experience in an IT support role Microsoft 365, Azure, Windows, Active Directory and Windows Server Basic networking, including configuration, maintenance and troubleshooting Cloud technologies such as Microsoft 365 ...

business operating in highly regulated environments. The Role You will be responsible for delivering a high volume of IT change and provisioning requests across Microsoft 365 and endpoint environments while maintaining exceptional levels of accuracy, communication, and customer service. Typical responsibilities will include: Managing user onboarding, offboarding … account provisioning, and decommissioning Supporting Microsoft 365, MFA, Intune, and Windows 11 environments Configuring Autopilot and MDM profiles Managing permissions, password resets, and access requests Updating tickets and documentation accurately within ConnectWise Communicating with end users via phone, email, and ticketing systems Working closely with the wider ...

services. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line IT support across the business Troubleshoot and resolve issues related to Microsoft 365, Active Directory, and Windows 11 Diagnose and resolve network connectivity and general infrastructure issues Support technology updates and contribute to ITIL … initiatives IT Support Engineer Experience/Technologies: Windows 10/11 administration, troubleshooting, and end-user support Microsoft 365/Office 365 and Intune administration and support Active Directory administration and user/account management Ticketing system management and response to user support requests Strong ...

across laptops, desktops, printers, and mobile devices Set up and configure new user devices and accounts Support Microsoft cloud technologies including Azure, Office 365, and Windows environments Maintain accurate documentation and contribute to knowledge base improvements Collaborate with IT colleagues on ongoing projects and improvements Ensure … processes follow strict compliance and approval standards (audit-focused environment) Skills & Experience Proven experience in an IT support role (2+ years) Strong knowledge of Microsoft 365, Windows OS, and cloud-based environments Experience troubleshooting hardware, software, and basic networking issues Familiarity with ticketing systems (e.g., Freshservice ...

Experience working with SLAs, KPIs, and service reporting. Good understanding of ITIL principles and service management practices. Knowledge of common enterprise technologies (e.g., Windows, Microsoft 365, VPN, remote support tools). Awareness of cybersecurity and data protection best practices. Understanding of escalation procedures and incident prioritization. What ...

business systems and applications. What are we looking for: Development team management and leadership experience, planning, sprints, mentoring, support etc Has worked within a Microsoft Azure Development role (Web Apps, Functions, Databases) Decent knowledge of Microsoft 365 products, SharePoint, Teams, Office, Administration Web development skills, HTML ...

experience with: AI platforms and Large Language Models (OpenAI, Anthropic, Gemini etc.) Workflow automation and systems integration APIs and cloud-based technologies such as Microsoft 365 or Google Workspace Process mapping and operational improvement Data handling and automation tools Most importantly, we are looking for someone ...

function - Working closely with senior leadership as part of a growing management team - Remaining hands-off tickets unless supporting during peak periods Technology Environment: - Microsoft 365 - SharePoint/OneDrive/Intune/MFA - ConnectWise suite - Unifi Networking - Draytek Routing - Dell hardware environments - Third-party supplier management ...

engineering processes Excellent communications skills, organisational skills and independent and autonomous working YOU MIGHT ALSO HAVE: Design, build, test and ongoing management of O365 (Exchange, Teams) Management and troubleshooting of Microsoft Exchange (on premise) Design, build, test and ongoing management of Ivanti infrastructure Design build, test and ongoing management ...

will provide first- and second-line technical support across multiple sites, supporting a diverse IT environment that includes Windows and Apple devices, Office 365, Google Workspace, and a wide range of teaching and learning technologies. You will contribute to the delivery of high-quality helpdesk services, supporting users … support via phone, remote access and face to face Supporting Microsoft Windows and Apple devices, including installation, configuration and troubleshooting Working with Office 365 and Google Workspace for Education Supporting a range of hardware including PCs, Macs, printers, projectors, telephony and other peripherals Managing and resolving helpdesk ...