5 of 5 Root Cause Analysis Jobs in East Anglia

point of contact between end users, internal IT teams, and external support partners Investigate and resolve system issues, carrying out root cause analysis to prevent recurrence Manage and prioritise a queue of support tickets (approx. 10-15 per day) Carry out system configuration tasks (e.g. user setup … line or above) Experience supporting a large ERP system (e.g. Dynamics 365, NetSuite, SAP, Oracle) Strong troubleshooting and analytical skills with a focus on root cause resolution Ability to manage and prioritise multiple support requests Experience working in a user-facing support environment Strong communication skills with both ...

TECS) or SmartTEC systems AWS and/or relevant technical certifications (e.g. ITIL, CompTIA, CCNP) Hands-on use of Wireshark, SIP traces, or packet analysis tools Understanding of VoIP/SIP, TCP/IP, DNS, DHCP, VLANs, and firewall configurations Experience with telecare platforms, IoT systems, or digital alarm … complex incidents, supporting Tier 1 and Tier 2 teams while leading third-line support activities. You'll diagnose and resolve high-impact issues, perform root cause analysis, and help prevent recurring problems. You'll work across cloud and on-prem environments, supporting infrastructure, applications, and integrations. ...

Control systems, in conjunction with Information Security Team. Ensure proactive system monitoring and effective incident resolution, partnering with the Information Security team for comprehensive root cause analysis of any security incidents. Plan and prepare for BUUK Group expansions and changes, ensuring scalable and adaptable infrastructure aligned with ...

requirements, and integration strategies. Support prototype development, system integration, and validation activities including bench testing, Hardware-in-the-Loop (HIL), and dynamometer testing. Perform root cause analysis and contribute to effective problem resolution and corrective actions. Define and oversee software verification and validation strategies, ensuring full traceability ...

concepts into clear updates for non-technical colleagues and senior stakeholders. In addition, you will have strong incident management and problem-solving skills, including root-cause analysis. If you are interested in the position, please complete the online application form and submit together with your CV. ...