4 of 4 Trend Analysis Jobs in East Anglia

Change Advisory Boards (CABs) and maintain an authoritative change calendar, aligning changes with facility maintenance windows and operational risk periods. Youll conduct service reviews, trend analysis, and root cause investigations to proactively reduce incidents. Support technology refresh initiatives, system migrations, and vendor transitions. What youll bring Youll have More ❯

We Do Company: Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Sales Strategy, B2B Software Sales, Marketing Strategy, Data/Trend Analysis, Team Leadership/Development The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under More ❯

on SLA’s • Play a key part in the achievement of customer satisfaction metrics. • Work to drive reduction of incoming support calls based on trend analysis. • Manage relationships with customers. • Lead, mentor and develop the team. • Provide regular reporting on service performance and improvements. Skills and Experience • Knowledge of More ❯

for system enhancements. Action Monitoring: Monitor the resolution of actions, escalating or reassigning tasks as necessary. Analytics Development: Develop analytics, monitor SLAs, and perform trend analysis. Team Collaboration: Be a flexible team member, providing cover and support for ad-hoc projects. Project Management: Manage minor projects as required. Business … Analysis: Provide analytical support for various business projects. General Activities: Develop strong working relationships with customers, stakeholders, project teams, and service providers. Adhere to established procedures, processes, and standards. Use initiative to anticipate and resolve issues promptly and effectively. Motivate and assist in the development of team members. Support More ❯