Service Desk Apprentice
- Hiring Organisation
- Clearline Recruitment Ltd
- Location
- East Grinstead, West Sussex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £24,000 - £25,000 per annum
team Good IT literacy and a proactive approach GCSEs (or equivalent) in English and Maths preferred Responsibilities for an Apprentice Provide first-line technical support via telephone, email and monitoring systems Respond to incidents and service requests within agreed service levels Log, prioritise and accurately update support tickets Troubleshoot … Information Communications Technician Level 3 Apprenticeship , typically completed over 18 months. This includes: Regular workplace-based learning supported by your training provider and line manager A minimum of 6 hours per week of off-the-job training Development of skills, knowledge and behaviours aligned to the apprenticeship standard Completion ...