Helpdesk Manager
- Hiring Organisation
- ACCELERATED PEOPLE MANAGEMENT LTD
- Location
- Bexley, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
lead the helpdesk function, oversee scheduling and continuously improve service delivery within a business where your contribution will be recognised. This growing facilities maintenance specialist delivers electrical, plumbing, drainage and building fabric services across commercial environments including retail, healthcare, education and hospitality. With a strong reputation for delivering … Previous experience managing or supervising an FM Helpdesk or Service Desk * Strong knowledge of SLA and KPI-driven service environments * Experience scheduling engineers within Facilities Management or Building Services * Excellent organisational skills with the ability to prioritise reactive workloads * Experience using CAFM or service management ...