2 of 2 Network Management Jobs in East London

changes required to gain the maximum value for the Trust while minimising disruptive impacts. The post-holder will lead on the development, implementation and management of the Trust's: IT and Communications infrastructure ICT Service Deliver Digital Infrastructure ICT Policies and procedures Procurement & implementation Support with Supplier and Contracts … management Support the development of Information Technology Business Continuity and Disaster Recovery The post holder is responsible for alignment of Digital and Data infrastructure support to Trust strategy and ensure the current environment is able to support future capabilities and requirements. Main duties of the job This ...

software applications Analyse incidents and determine the appropriate internal team or external vendor for resolution Monitor and diagnose end-user issues using helpdesk and network management tools Ensure all incidents and requests are logged, tracked, monitored, and resolved in line with agreed service levels Provide expertise and resolution … support continuous service improvement Skills & Experience Required: Experience in an IT helpdesk or service desk environment Solid understanding of service desk operations and incident management Comfortable working in a highly process-driven environment and following documented procedures Ability to work independently and as part of a team Strong communication ...