improving the Quality Management System (QMS). This isn't just an audit follow-up role, you'll work directly with managers and stakeholders to drive audit close-outs, rootcauseanalysis, and process improvements across all areas of the business. Personality is just as important as technical ability: we're looking for someone energetic, flexible, and … enhancing the Quality Management System (QMS) in line with ISO9001 requirements Leading and supporting the close-out of audit findings and corrective actions, working with managers and stakeholders Driving rootcauseanalysis (8D, Fishbone/Ishikawa, 5 Whys) to resolve non-conformances and prevent recurrence Facilitating risks and opportunities analysis, including mitigation planning Supporting ISO certification … knowledge of QMS and ISO standards (ISO9001 essential) Proven track record in supporting audit close-outs and corrective actions Experienced in documentation, process improvement, and stakeholder engagement Skilled in RootCauseAnalysis tools and CAPA management Assertive communicator with the ability to influence and support stakeholders across all levels Agile, flexible, and proactive approach to problem-solving More ❯
Systems) job: Maintain and improve the Business Management System in line with ISO9001 and TL9000 standards. Lead internal and external audit programmes, ensuring timely closure of findings and robust rootcause analysis. Conduct risk and opportunity assessments across all business activities, supporting mitigation planning. Define, write, and maintain quality procedures and process documentation with input from stakeholders. Coordinate … years of experience in a similar role, preferably in a manufacturing or engineering environment. Certified ISO9001 Lead Auditor. Lean Six Sigma Black Belt or equivalent. Strong background in rootcauseanalysis, internal audits, and quality system improvement. Experience working with multidisciplinary teams and communicating with internal and external stakeholders. Proficient in MS Office, SAP, JIRA, and other More ❯
East London, London, England, United Kingdom Hybrid/Remote Options
Cytec Solutions Ltd
consistent environments. Perform exploratory and usability testing to identify issues not caught by automated scripts. Champion QA practices across the team to ensure reliable, scalable and maintainable products. Lead rootcauseanalysis for critical defects and provide recommendations for process improvements. Contribute to continuous improvement of the software delivery lifecycle by suggesting tools, frameworks and process enhancements. More ❯
customer within my working time. I actively look for ways to be supportive and continuously Improve as a business. Create documentation for learnings for major breakdowns/outages, using rootcauseanalysis methods and best practice approaches. Support In ensuring sites maintenance budget Is adhered to, through working with a no-waste approach and repairing/testing More ❯
and ensure timely resolution using ITSM tools. Follow SOPs for incident handling, escalation, and documentation. Technical Troubleshooting Diagnose and resolve call routing issues, integration problems, and performance bottlenecks. Perform rootcauseanalysis using CloudWatch logs. Collaboration Work closely with telephony managers, system architects, and IT teams to implement improvements. Upskill colleagues on AWS Connect capabilities. Reporting Provide More ❯