1 to 25 of 343 Root Cause Analysis Jobs in London

Trusts. Applications Management are responsible for the technical resolution of Incidents and Problems for a subset of diagnostic clinical applications. To contribute to Root Cause Analysis and ensure Continued Service Improvement To test and implement agreed fixes, upgrades and manage changes to Production environments To maintain … service level Ensure applications are monitored and available for use and that appropriate communications are issued for Incidents impacting applications availability Perform detailed Incident analysis to identify the root cause and failure mode, and establish a solution or a workaround either directly or via other teams Proactively ...

provides deep technical leadership across Genesys Cloud CX architecture, voice media, integrations, and cloud dependencies. The engineer will lead cross-functional triage, perform deep root-cause analysis, guide platform stability initiatives, and mentor Level-2 engineers. Key Responsibilities Incident & Problem Management Act as required escalation point … Cloud CX incidents (P1/P2 focus) Lead technical triage, incident bridges, and resolution strategy during major outages along with Technical Manager. Perform deep root cause analysis (RCA) across Genesys, voice, network, CRM, and cloud layers or report or all RCA issue's to Technical Manager. Identify ...

prem contact center architectures , including voice media, routing, integrations, and underlying network and infrastructure dependencies. The engineer will lead cross‐functional triage, perform deep root‐cause analysis, guide platform stability initiatives, and mentor Level‐2 engineers. Key Responsibilities Incident & Problem Management (Genesys Cloud CX & UCCE … Cloud CX and Cisco UCCE. Lead technical triage, incident bridges, and resolution strategy during major outages in coordination with the Technical Manager. Perform deep root cause analysis (RCA) across contact center applications, voice, network, IVR, CRM, and infrastructure layers. Identify systemic weaknesses and eliminate repeat incidents through ...

across legal entities Provide impactful risk insights and metrics to senior management, including Board and Risk Committees, leveraging visualization and trend analysis Execute the end‐to‐end risk management framework (identify, assess, monitor, report) aligned to enterprise strategy and the Corporate Risk Framework; embed risk and control considerations into … automated monitoring where possible Partner with the New Initiatives Office (NIO) and Product teams to ensure new products are risk‐assessed using scenario analysis, data insights, and AI‐informed considerations Incident Management & Root Cause Insight Lead independent review and challenge of risk incidents, ensuring robust root ...

compliance of EMIR reporting obligations. Working alongside regulatory SMEs, Business Analysts, Compliance teams and Technology partners, you will investigate reporting exceptions, perform detailed analysis, identify root causes and drive remediation activities through to resolution. This is an excellent opportunity for an individual with strong EMIR Trade Reporting expertise … business analysis skills and derivatives product knowledge to play a key role in a high-profile regulatory reporting environment. Key Responsibilities Analyse EMIR reporting exceptions and discrepancies identified through internal controls, reconciliations and third-party quality assurance reviews. Investigate reporting issues and perform root cause analysis ...

moves in a data-driven direction. The DSTL partners closely with the Product Manager to advise and influence the strategic prioritization of work. Business Root Cause Analysis (RCA) & Solution Strategy: Drive deep analysis to uncover the root causes and underlying business drivers of accuracy gaps … scaling processes, to transition robust model designs and thoroughly documented algorithmic logic for production implementation. Insight Generation: Guide the team in deep-dive analysis of large-scale geospatial and real-time data to translate findings into actionable modeling recommendations. What You'll Bring to the Table A Master ...

lifecycle performance. Develop and implement maintenance optimization strategies, including: Reliability-centered maintenance (RCM) Condition-based maintenance Predictive maintenance approaches Failure Mode Effects and Criticality Analysis (FMECA) Root cause analysis (RCA) Evaluate maintenance programs, asset criticality assessments, and reliability improvement opportunities. Support development of enterprise asset management … programs is desirable. Strong understanding of UK water sector regulatory frameworks, AMP cycles, and utility investment planning. Experience with: Reliability-centered maintenance (RCM) FMECA Root cause analysis Asset criticality assessments Program and project management Executive stakeholder engagement Preferred Qualifications Chartered Engineer (CEng), Certified Asset Management Professional (CAMP ...

develop industry-relevant knowledge through structured learning and practical projects. What You Will Learn Throughout the traineeship, you will develop an understanding of: Business Analysis Fundamentals Requirements Elicitation Techniques Stakeholder Analysis and Management Business Process Modelling Process Improvement and Optimisation Requirements Documentation User Stories and Acceptance Criteria Agile … Scrum Methodologies Waterfall Project Delivery Gap Analysis Root Cause Analysis Business Case Development Data Analysis and Visualisation Change Management Fundamentals Risk Analysis Business Analysis Tools and Techniques Practical Experience You will work on realistic business analysis projects that may include: Business process ...

Services Network) project The key accountabilities within the 4G/5G ESN Performance & Optimsiation domain are: Validate 5G and 5+ design - via UE logs analysis and E2E tracing - develop action plan for performance uplift via parameter or feature optimisation - root cause of performance degradation, either from … reporting with the goal of providing optimal Customer Experience. Exceptional understanding of network performance trends with a view of rebase lining KPIs. Identifying the root cause and define measures to improve underperforming KPIs. Analysing drive test logs and Network protocol traces for underperformance & defects in ESN PTT over ...

oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service … with a proven ability to lead and mentor.**Role Responsibilities*** Act as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platform* Lead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within ...

oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements. The successful candidate should possess a positive ‘can-do’ attitude and an intuitively high level of customer … with a proven ability to lead and mentor. Role Responsibilities Act as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platform. Lead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within ...

oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service … skills, along with a proven ability to lead and mentor.Role ResponsibilitiesAct as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platformLead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within the teamDesign ...

System Integration: Oversee end-to-end supply chain flows and maintain smooth integration between Oracle EBS and downstream platforms (Anaplan, SAP, ASCP).* Escalation & Root Cause Analysis: Act as the primary escalation point for critical ERP issues, conducting deep root cause analysis ...

Define and manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.* Proactively monitor platform health and performance using observability tooling.* Perform root cause analysis and implement permanent fixes for recurring incidents.* Participate in incident management and on-call support rotations where required.* Lead blameless … operational telemetry.* Ability to define actionable alerts that identify customer-impacting symptoms, reduce noise, and support rapid incident triage.* Proven capability in incident response, root cause analysis, blameless post-incident reviews, corrective action tracking, and operational learning.* Experience reducing toil through automation, self-service tooling, runbook automation ...

topology data to improve visibility across cloud, on‐premises, and hybrid environments. Implement AIOps use cases, including noise reduction, event deduplication, correlation, anomaly detection, root cause analysis, and predictive alerting. Partner with engineering teams to build automated remediation and self‐healing workflows integrated with observability and ITSM … influence decisions on tooling, process simplification, and operating model improvements. Build and mentor a high‐performing team, fostering technical depth in observability, data analysis, incident intelligence, and automation engineering. Qualifications 7–10+ years of experience in IT operations, SRE, observability, platform engineering, or related disciplines, with demonstrated leadership ...

London office). About the Opportunity In this role, you'll help shape MoonPay's product and business decisions through data, combining deep analysis, experimentation, and strong stakeholder partnership to drive real impact. You'll sit within our centralised Product Data team and work closely with Product and Engineering … influencing decisions, and helping shape the future of high-impact financial and crypto products. Responsibilities Partner with product and business teams to run rigorous analysis (root cause, opportunity sizing, funnel drop-off) and turn it into clear, prioritised recommendations, moving across problem areas as priorities shift. Define ...

identify test scenarios and coverage gaps. Produce and peer-review test scripts, test cases and execution evidence to sign-off standard. Lead defect triage, root-cause analysis and retest coordination across delivery, design, engineering and operations teams. Validate System Integration, Functional, Non-Functional, Disaster Recovery and Operational … complex test environments, including network test equipment and RFC 2544 performance testing where required. Support Test Managers with status reporting, risk identification, defect trend analysis and milestone readiness assessments. Represent testing in technical design discussions, ensuring testability is considered in HLD/LLD reviews. Interface confidently with client stakeholders ...

criteria, and prioritized backlog items across the AIOps product lifecycle. Ownership of high-impact AIOps capabilities, including noise reduction, event management, correlation, anomaly detection, root cause analysis, predictive alerting, and self‐healing remediation. Partner across Operations, infrastructure, SRE, platform engineering, service management, application teams, security, and vendors … product management, IT operations, SRE, observability, platform engineering, or related enterprise technology roles. Strong understanding of AIOps concepts, including event correlation, anomaly detection, root cause analysis, noise reduction, predictive analytics, and automated remediation. Experience defining product roadmaps, managing requirements and backlog priorities, and delivering technical platform capabilities ...

efficiently. ------------------ Responsibilities Monitor the health and performance of batch processing, applications, infrastructure, and data pipelines across the SFRC platform Perform first line incident management, root cause analysis, and operational troubleshooting activities Coordinate recovery actions during service disruptions, including reruns, restarts, and failover procedures Analyse operational trends … Monitor Strong Linux/Unix administration and troubleshooting skills Experience with automation and scripting using Python, Shell scripting and Ansible Strong incident management, root cause analysis and operational support experience Knowledge of DevOps and Site Reliability Engineering (SRE) principles and best practices Experience supporting Market Risk, FRTB ...

beyond your immediate domain of expertise. In this role, you will serve as a designated customer advocate, delivering tailored support that includes weekly reviews, root cause analysis for critical issues, release assessments, upgrade planning, and quarterly business reviews. You will develop an in‐depth understanding of each … troubleshooting, configuration guidance, and best practice implementation. Take complete ownership of support cases from initiation to resolution, including multi‐vendor troubleshooting, fault isolation, and root cause analysis, while ensuring meticulous documentation and timely updates in the ticketing system. Act as a trusted advisor, effectively communicating technical solutions ...

health and safety regulations, including safe manual handling of equipment. Apply a systematic approach to diagnosing complex, intermittent, and multi-system AV faults, performing root cause analysis, and implementing permanent fixes. Coordinate effectively with manufacturers and third-party repair services for component-level troubleshooting and repair. Manage … documentation skills, including SOP writing, and proficiency in using ticketing systems for incident, problem, and change management. Problem-Solving & Critical Thinking: -Strong analytical thinking, root cause analysis, and decision-making skills under pressure. Customer Service & Professionalism: -Strong service orientation, patience, empathy, adherence to confidentiality, reliability ...

involves working with a Programme Manager to analyse and document client data quality issues across multiple asset classes, with a focus on data investigation, root cause analysis, and remediation strategy definition. Ideal candidates will document issues, map data flows, perform root cause analysis, #J ...

Improvement Analyst. What You'll Be Doing Operational Excellence Lead operational excellence initiatives across sourcing, procurement and supply chain operations. Identify improvement opportunities through analysis of ERP data, operational KPIs and business performance metrics. Simplify and optimise business processes to improve efficiency, delivery performance and operational governance. Deliver measurable … supply chain improvements. Improve planning, inventory performance and operational workflows. Continuous Improvement Lead Value Stream Mapping workshops and structured business process reviews. Facilitate Root Cause Analysis and problem-solving sessions. Apply Lean methodologies where appropriate to support operational improvements. Develop Continuous Improvement governance, roadmaps and improvement pipelines. ...

performance data. What You'll Be Doing Operational Excellence ✔ Lead operational excellence initiatives across sourcing, procurement and supply chain operations. ✔ Identify improvement opportunities through analysis of ERP data, operational KPIs and business performance metrics. ✔ Simplify and optimise business processes to improve efficiency, delivery performance and operational governance. ✔ Deliver measurable … supply chain improvements. ✔ Improve planning, inventory performance and operational workflows. Continuous Improvement ✔ Lead Value Stream Mapping workshops and structured business process reviews. ✔ Facilitate Root Cause Analysis and problem-solving sessions. ✔ Apply Lean methodologies where appropriate to support operational improvements. ✔ Develop Continuous Improvement governance, roadmaps and improvement pipelines. ...

client data quality issues across multiple asset classes within a front office/investment banking environment. The role is heavily focused on data investigation, root cause analysis, and supporting the definition of remediation strategies. Key responsibilities include: Systematically documenting and analysing client reference data quality issues Mapping … data flows, sources, and ownership across asset classes (credit, rates, FX, etc.) Performing root cause analysis (technology, process, governance, ownership gaps) Maintaining structured data issue logs with impact assessments and recommendations Supporting the development of remediation roadmaps and prioritisation frameworks Collaborating with business stakeholders and technical teams ...