1 to 25 of 268 Root Cause Analysis Jobs in London

the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft … Location: Central London (Hybrid) Position Overview This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause analysis, and providing comprehensive incident reports. The role requires attention to detail and a strong sense of ownership, as you will be supporting systems critical to … Respond to system incidents and provide both temporary and permanent solutions • Extract and analyse data using SQL (Microsoft SQL Server) • Analyse incidents using logs and DB traces to identify root causes • Prepare detailed incident reports, including root cause and preventative actions • Communicate with clients and internal stakeholders in both English and Japanese Must Requirements • Experience in IT More ❯

software. Monitoring computer networks and systems to identify how performance can be improved. Monitoring system performance and troubleshooting issues. Support in upgrading systems with new releases and models. Perform analysis to understand the user needs. Conduct tests and identify errors of the programs. Managing technical documentation Assist in troubleshooting technology issues. Help with upgrading network equipment. Help with upgrading … workstations. Coordinate the completion of Standard Operating Procedures for relevant systems. Perform root cause analysis of complex system problems and provide corrective action. Support and work proactively on root cause analysis, problem solving and standard operating procedures creation. Answer inquiries and provide basic training to users in the proper use of hardware and software. More ❯

Risk Events and Issues - working with the BU - who own and are accountable for the risk - ensuring that prompt engagement, mitigation and any subsequent remediation. Facilitate investigation and conduct root cause analysis to address repeated issue types Perform quality assurance on documentation of ORE/Issue as necessary to understand and address the root causes Monitoring … e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Scoping, prioritizing, and support remediation of operational risk events/issues Investigating and conducting root cause analysis to address repeated operational risk event/issue types Performing quality assurance on documentation of operational risk issues and events Overseeing BU remediation process for More ❯

our client excellence and regulatory teams to interpret new requirements and how they can be accommodated into their Target Operating Models Leveraging analytics tools & core methods to assist with root cause analysis and identify opportunities for improvement Partnering with our technology engineers & data strategists on defining architecture strategies and controls Collaborating across teams to take designs into … the overall design of our strategy, processes and technology architecture and sharing this knowledge across Investment Operations Proven track record driving and successfully delivering complex, cross-function projects Strong root-cause analysis and creative problem-solving skills, coupled with the self-motivation and leadership to drive projects to completion Ability to consistently produce high quality project documentation … moving targets Demonstrated success collaborating, ability to influence without authority 7+ years experience PREFERRED QUALIFICATIONS Functional Architecture Design Business Process Re-Engineering Experience across a project lifecycle from scoping & analysis to delivery Degree in Operational Strategy Technical knowledge of financial service industry utilities At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain More ❯

networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the company’s PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance of company procedures such as change management, patch management and security and audit processes. … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking root cause analysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯

with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking root cause analysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯

with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking root cause analysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯

microservices, and infrastructure components. Manage internal and external penetration testing engagements for Funding Circle applications, services, and cloud infrastructure. Oversee and enhance vulnerability management processes, focusing on strategic remediation, root cause analysis, and preventative measures. Contribute to drive implementation of security automation across cloud infrastructure configuration, vulnerability management, and compliance monitoring. Design, implement, and support the adoption … implementing relevant security checks. Solid experience with container security and securing container orchestration platforms (Kubernetes/EKS). Proven ability contributing significantly to vulnerability management programs, including advanced triaging, root cause analysis, risk assessment, and strategic remediation planning. Strong communication and influencing skills, with the ability to articulate complex security concepts clearly to technical audiences. Strong knowledge More ❯

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the … to meet their specific accounting and financial reporting requirements. Diagnose and troubleshoot technical issues related to the consolidation software, collaborating with internal development teams to ensure timely resolution. Perform root cause analysis for recurring issues and implement preventive measures. Utilise your strong accounting knowledge to assist clients in understanding and implementing consolidation best practices. Stay updated on … to work independently and as part of a team in a fast-paced environment. Familiarity with accounting standards (e.g., IFRS, GAAP) and financial reporting requirements. Preferred Skills Experience with root cause analysis and implementing preventive solutions. Previous involvement in software enhancement or feature validation. Capability to develop and deliver user training and documentation. Bilingual or multilingual abilities More ❯

scoring, and mitigation strategies. Communicate the status and impact of incidents clearly to all relevant stakeholders, working in collaboration with them to resolve and close down actions. Conduct thorough root cause analysis, host post-incident reviews, and ensure implementation and tracking of post-incident remedial actions for accountable stakeholders. Develop, maintain, and continuously improve the effectiveness of … complex, sometimes high-pressure situations and deliver the right outcomes for our business and customers. Experience with incident management technology and process automation to drive operational improvements. Expertise in root cause analysis, action tracking, and developing reporting to monitor progress and risk mitigation. Excellent stakeholder management and influencing skills, with the ability to maintain focus and accountability More ❯

activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become … activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become More ❯

the technical escalation point for complex or high-priority support issues within the UK. Troubleshoot and resolve client issues across InvestorFlow's Pulse, Portfolio, and Pipe product lines. Conduct root cause analysis and escalate bugs, enhancements, and outages to the appropriate internal teams. Monitor and drive regional support KPIs (e.g., SLA adherence, CSAT, article attachment rate). … experience Salesforce Administrator Certification (required). Proven experience in a client-facing technical support role with demonstrated ability to mentor peers or junior team members. Strong diagnostic, debugging, and root cause analysis skills. Excellent written and verbal communication skills in English. Familiarity with knowledge management and internal training best practices. Ability to prioritize and multitask in a More ❯

This is a key appointment and will require the individual to be technically strong with a critical engineering/data centre background. This position will get involved regularly with root cause analysis, fault rectification and act as the appointed Senior Authorised Person, for the operation of both Low and High Voltage equipment . The position will be … a mix of Hybrid working and travelling to sites around the M25 Role Profile: Senior Authorised Person for HV Root cause analysis/review of any technical faults Carrying out scenario and training with engineering staff Liaising with the clients to ensure excellent feedback and customer satisfaction Assisting and Organising with System shutdowns across sites Providing technical More ❯

for revenue generation. If you have a knack for collaboration and a passion for problem-solving, we want to hear from you! Key Skills Required: Strong expertise in business analysis and requirements gathering Experienced in Financial Service is essential Experience with process optimisation and functional/technical specifications Ability to conduct gap analysis and root cause analysis Proven track record in stakeholder collaboration and user acceptance testing Excellent documentation and data communication skills Background in Software - C# and SQL - Not hands on Coding but familiarity if beneficial. What You'll Do: Collaborate with stakeholders to understand business needs and objectives. analyse and document business processes, workflows, and systems. Translate business requirements into detailed functional … and technical specifications. Work closely with developers and project managers to ensure solutions meet business expectations. Conduct gap analysis and propose improvements to existing systems and processes. Facilitate workshops, meetings, and presentations to communicate findings and recommendations. Assist in user acceptance testing (UAT) and post-implementation reviews. Maintain documentation and ensure traceability of requirements throughout the project lifecycle. Lead More ❯

for revenue generation. If you have a knack for collaboration and a passion for problem-solving, we want to hear from you! Key Skills Required: Strong expertise in business analysis and requirements gathering Experienced in Financial Service is essential Experience with process optimisation and functional/technical specifications Ability to conduct gap analysis and root cause analysis Proven track record in stakeholder collaboration and user acceptance testing Excellent documentation and data communication skills Background in Software - C# and SQL - Not hands on Coding but familiarity if beneficial. What You'll Do: Collaborate with stakeholders to understand business needs and objectives. analyse and document business processes, workflows, and systems. Translate business requirements into detailed functional … and technical specifications. Work closely with developers and project managers to ensure solutions meet business expectations. Conduct gap analysis and propose improvements to existing systems and processes. Facilitate workshops, meetings, and presentations to communicate findings and recommendations. Assist in user acceptance testing (UAT) and post-implementation reviews. Maintain documentation and ensure traceability of requirements throughout the project lifecycle. Lead More ❯

applications packaged) and hardware-related issues. You will work closely with 3rd line teams, creating scripted and ideally automated fixes. Excellent troubleshooting skills and the ability to establish the root cause of an issue are essential. The role also involves collaborating with both internal teams and external vendors to manage software and hardware solutions effectively. Role Responsibilities Act … providing both on-site assistance and remote support to colleagues in regional offices Diagnose and resolve a broad spectrum of software and hardware issues through in-depth troubleshooting and root cause analysis Fully qualify and investigate issues before escalating to the Desktop Services (3rd Line) team when appropriate Collaborate with internal teams and external vendors to implement … transfer and empower 1st Line teams with effective troubleshooting guidance Manage service tickets efficiently, ensuring regular updates and clear communication with end users throughout the resolution process Perform trend analysis to identify recurring issues, driving continuous improvement through actionable insights and recommendations Experience Required Knowledge of Video Conferencing technology (e.g., Cisco Codec, Touch-10, Room Kit) Working knowledge of More ❯

engineering, project management, and site teams to ensure quality standards are met. Work closely with clients, subcontractors, and suppliers to maintain quality standards and resolve any non-conformances. Implement root cause analysis (RCA), Failure Mode and Effects Analysis (FMEA), and continuous improvement initiatives. Lead Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning quality reviews. … eye for detail Understanding of cost and financial impacts Experience Familiarity with substation components such as switchgear, transformers, protection systems, and cabling. Experience in auditing, non-conformance management, and root cause analysis. Minimum 5 years of line management experience in a similar role. Experience of working with Distribution network Operators. Experience in UVDB Achilles accreditation Experience in National More ❯

Infrastructure Observability Engineer to lead the design, implementation, and continuous improvement of our client's enterprise observability platform. This role focuses on delivering comprehensive monitoring, event correlation, and impact analysis, demonstrating AIOps capabilities and tools such as BMC Helix Operations Manager. The ideal candidate will be passionate about improving access to infrastructure performance, automating operational intelligence, and reducing mean … time to resolution (MTTR) through intelligent alerting and root cause analysis. Key Responsibilities Own and evolve the enterprise observability strategy across all infrastructure tracks Design, implement, and support event management and impact analysis workflows using platforms such as BMC Helix Operations Manager Integrate and correlate data from multiple sources (e.g., 20+ monitoring systems) into a unified monitoring … Stack (ELK) Hands-on experience with BMC Helix Operations Manager, TrueSight, or similar enterprise monitoring platforms Solid understanding of AIOps concepts, including event correlation, noise reduction, anomaly detection, and root cause analysis Strong proficiency with scripting (e.g., Python, PowerShell, Bash) for automation and data handling Solid understanding of networking fundamentals Excellent problem-solving skills with the ability More ❯

managers and client facing teams to implement and work on requirements for the Group. As an ideal candidate, you have proven experience in a technical field, such as business analysis, software development, process automation and financial services. Purpose: Understand and document business requirements for process automation, support automation delivery, testing and release in Azure DevOps and provision environments in … low-code tools. Key responsibilities: Gathering requirements, gap analysis, root cause analysis and process definition Customer engagement, requirements capture and "as-is" and "to-be" processes Obtain a deep understanding of products and services to translate complex requirements for business and Aztec group alike Work with the Product Managers and Development Team Lead to identify and … undertake areas of analysis needed to deliver upcoming items on the roadmap Working as a bridge between the IT and the business Identifying business objectives and end-to-end processes to recommending technical solutions to improve operations Leading on scoping technical functionality and software development Analysing user stories and how applications should work from a technical standpoint Collaborating with More ❯

global distribution platforms. Champion the integration of commercial strategy with technical capabilities, working closely with RM, Product, Proposition and IT/Tech. Oversee process documentation, dashboard performance tracking, and root-cause analysis of commercial data trends. Oversee the collection, analysis, and interpretation of data from our distribution systems to drive improvements and inform strategic decisions. Ensure … success in revenue protection, commercial policy enforcement, and leakage mitigation. Excellent cross-functional leadership and stakeholder management skills. Highly analytical with experience delivering actionable insight through dashboards, KPIs, and root-cause investigations. Commercial awareness to ensure technical decisions support broader revenue, margin, and product strategies. Self-starter with the ability to set clear expectations, goals and KPIs for More ❯

hybrid cloud, and developing and proposing solutions Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development. Scope and evaluate requests for BA support within the programme. Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change. Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme. Process design; creation of guardrails documents to support migration and outcome delivery. Conducting various business analyst … the programme requirements and priorities. Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: 6+ years' experience working in Business Analysis Experience using PESTLE analysis, business process modelling, root cause analysis, use case modelling Essential skills: Initiates and facilitates communication with a diverse set of senior More ❯

hybrid cloud, and developing and proposing solutions *Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions *Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development. *Scope and evaluate requests for BA support within the programme. *Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change. *Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme. *Process design; creation of guardrails documents to support migration and outcome delivery. *Conducting various business analyst … the programme requirements and priorities. Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: *6+ years' experience working in Business Analysis *Experience using PESTLE analysis, business process modelling, root cause analysis, use case modelling Essential skills: *Initiates and facilitates communication with a diverse set of senior More ❯

hybrid cloud, and developing and proposing solutions *Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions *Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development. *Scope and evaluate requests for BA support within the programme. *Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change. *Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme. *Process design; creation of guardrails documents to support migration and outcome delivery. *Conducting various business analyst … the programme requirements and priorities. Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: *6+ years' experience working in Business Analysis *Experience using PESTLE analysis, business process modelling, root cause analysis, use case modelling Essential skills: *Initiates and facilitates communication with a diverse set of senior More ❯

and compliance teams to implement and maintain governance policies across the hybrid cloud estate. Implement and maintain endpoint security features. • Provide technical leadership in incident and problem management, including root cause analysis and resolution planning. • Support project delivery by contributing to solution design, implementation, and documentation. • Manage a network of external technical vendors, set requirements, agree schedules … that work is completed to expected levels. o Administer and manage the organisations externally facing email system. o Assume lead role with incident management, diagnose and prioritise incidents, investigate root cause and implement resolutions. o Assume lead role with problem management, investigate patterns and trends and implement preventative measures. o Collaborate with service delivery leads to ensure uptime More ❯

leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine root cause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to identify process or technological improvements that will reduce … incidents to be resolved at lower support tiers. Conduct postmortem investigations on critical incidents, identify and recommend corrective action items, and create a business facing document detailing the incident, root cause, and steps for remediation. We will also look for you to help manage service relationships across MMCTech by chairing Problem Boards and other meetings that will review … regarding the progress of individual problems. Be flexible and willing to work longer hours or outside of regular working hours in the event of critical issues that require expedited root cause analysis. There may be a future requirement to work on a shift basis outside of the normal 9 to 5 schedule, and the role may also transition More ❯