Root Cause Analysis Jobs in London

1 to 25 of 249 Root Cause Analysis Jobs in London

Reliability, Engineer

London, United Kingdom
Jones Lang LaSalle Incorporated
on recommended action plans for avoiding/correcting problems during the design phase or remedial action for correcting reliability problems on installed equipment; performs root cause failure analysis to help prevent failures. Facilitates/supports operational event and equipment failure investigations to ensure that the root cause/causal factors have been identified, corrective actions prescribed, and follow-up monitoring conducted as applicable, to determine effectiveness. Condition-based Maintenance Understanding of moving and rotating equipment such as pumps, motors, gearboxes, conveyors, etc., from an operations and maintenance perspective, mechanically and electrically. Experience w/… predictive maintenance technologies including, but not limited to, vibration analysis, oil analysis, infrared Thermography, ultrasound, and motor current analysis. Plans and performs engineering operations, monitors operations center systems, RCM program implementation, process engineering assignments, root cause failure analysis, incorporation of condition-based maintenance (CbM and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Treasury Systems Support Specialist

London Area, United Kingdom
psd group
meetings, 1-1s and development conversations, you will be responsible for: Supporting the running of Daily & Monthly QRM automated processes involving: o Failure root cause analysis o Managing upstream relationships and Stakeholder communication o Designing/testing/implementation of scripting changes and workflows o Being … Performing database upgrades o Historical Data Migration o Management of archiving processes and file retrieval Supporting QRM Infrastructure involving: o Investigating server outages/root cause analysis o Monitoring/management of disk space o Monitoring/restarting services o Application patching About You: 3-5 years … level Basic understanding of the Windows operating system and cloud environments Appetite to investigate and resolve system issues e.g. bad data, failures, bad results (root cause analysis) Ability and desire to learn many skills/tools/ideas at a basic level Experience working with vendor products More ❯
Posted:

Treasury Systems Support Specialist

london, south east england, united kingdom
psd group
meetings, 1-1s and development conversations, you will be responsible for: Supporting the running of Daily & Monthly QRM automated processes involving: o Failure root cause analysis o Managing upstream relationships and Stakeholder communication o Designing/testing/implementation of scripting changes and workflows o Being … Performing database upgrades o Historical Data Migration o Management of archiving processes and file retrieval Supporting QRM Infrastructure involving: o Investigating server outages/root cause analysis o Monitoring/management of disk space o Monitoring/restarting services o Application patching About You: 3-5 years … level Basic understanding of the Windows operating system and cloud environments Appetite to investigate and resolve system issues e.g. bad data, failures, bad results (root cause analysis) Ability and desire to learn many skills/tools/ideas at a basic level Experience working with vendor products More ❯
Posted:

Solutions Hub Officer (m/f/d)

London, United Kingdom
Music Week
The team therefore tries to become experts across various business areas and respond directly to external customers. The team also tries to identify common root causes that are leading to queries and endeavour to propose solutions that will ultimately prevent their repeat occurrence. About the Role The Solutions Hub … in the capability of ICE and therefore the incumbent will need to have a strong desire and drive to improve first touch resolution, identify root cause issues and support the improvement of ICE service offerings. The ideal candidate will share the team's dedication to embracing challenging requests … Act as a business partner to Customer Relationship Managers at meetings with customers, providing detailed updates on incidents and complex query investigations. Use a Root Cause Analysis approach to ensure all incidents and their impacts are documented professionally, communicated appropriately and the reasons for these are understood More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Escalations Specialist, Prime Video Trust & Safety

London, United Kingdom
Amazon
and resolution of regulatory issues, policy concerns and customer complaints from around the world. The Escalations Specialist's responsibility is to conduct comprehensive risk analysis on all escalations to identify trends, root causes and develop preventative actions to mitigate the top risks. The selected candidate will work cross … influence across teams to positively impact customer trust. Key job responsibilities Oversee escalation intake, tracking, and performance against SLAs Conduct quality assurance reviews and root cause analysis on complex cases Leverage analytics and reports to conduct weekly performance reviews, trend analysis, and identify risks, trends, and … in review forums Collaborate across business units to influence policies that will prevent escalations BASIC QUALIFICATIONS Experience in program management, end to end delivery, root cause analysis, and communicating results to senior leadership Experience working in relevant industries such as law, risk management, investigations, trust & safety Knowledge More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Escalations Specialist, Prime Video Trust & Safety

London, United Kingdom
ENGINEERINGUK
and resolution of regulatory issues, policy concerns and customer complaints from around the world. The Escalations Specialist's responsibility is to conduct comprehensive risk analysis on all escalations to identify trends, root causes and develop preventative actions to mitigate the top risks. The selected candidate will work cross … influence across teams to positively impact customer trust. Key job responsibilities Oversee escalation intake, tracking, and performance against SLAs Conduct quality assurance reviews and root cause analysis on complex cases Leverage analytics and reports to conduct weekly performance reviews, trend analysis, and identify risks, trends, and … in review forums Collaborate across business units to influence policies that will prevent escalations BASIC QUALIFICATIONS Experience in program management, end to end delivery, root cause analysis, and communicating results to senior leadership Experience working in relevant industries such as law, risk management, investigations, trust & safety Knowledge More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

L3 Data Support Engineer

London, United Kingdom
Tcr International
system failures, and performance issues and leverage advanced scripting and orchestration tools (e.g., Python, Bash, Apache Airflow) to automate workflows and reduce operational overhead. Root Cause Analysis & Incident Management : Lead post-incident reviews, perform root cause analysis for data disruptions, and implement corrective actions More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Service Manager (Incident, Major Incident, Problem)

London, United Kingdom
Hybrid / WFH Options
ERS
while minimising business impact. Ensure timely and clear communications to stakeholders, including senior leadership, throughout the incident lifecycle. Conduct post-incident reviews (PIRs), identifying root causes and ensuring follow-up actions are tracked and implemented. Work closely with Risk, Governance, and Compliance teams to align incident and problem management … process, driving a culture of proactive issue resolution. Identify trends, recurring issues, and systemic problems, implementing corrective actions. Work with technical teams to conduct root cause analysis (RCA) and ensure long-term fixes are implemented. Maintain a problem register, tracking known errors and ensuring effective resolution. Develop … and maintain Problem Management reports, tracking trends, root causes, and recurring issues. Use data-driven reporting to highlight areas for improvement, measure the impact of problem resolution efforts, and support risk mitigation. Provide regular insights and analysis on major incidents, problems, and known errors to senior management and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Data Analyst - Pricing Data Engineering & Automation, CUO Global Pricing

London, United Kingdom
Hybrid / WFH Options
Allianz Popular SL
within the Pricing Function and across other Allianz Commercial functions. Some of your specific responsibilities could include: Drive best practices for data quality and root cause analysis across the team, and coach and mentor junior team members. Act as a bridge between data teams and other stakeholders … of results-driven collaboration, support and respect. What You'll Bring to the Role Approx. 8 years' experience using SQL or Python for data analysis, with about 3 years' experience in P&C insurance. A degree at BSc or MSc level in a Numerical field, preferably with a strong … in analysing, debugging and solving highly complex problems. Experience in coaching and mentoring team members of varying functions and levels in data quality and root cause analysis techniques. Experience using Power BI, Tableau, or similar tools for data visualisation and anomaly detection. Knowledge of P&C insurance More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Security Operations Analyst

London, United Kingdom
Hybrid / WFH Options
IG Index Limited
events within IG. The team's goals are to ensure that security incidents adversely affecting the business are quickly diagnosed, workarounds are determined, proper root cause analysis is performed, and actions are taken to prevent the issue from reoccurring. The Security Operations function is vital to the … and accurate logs are made of all actions during incident response. Support and mentor colleagues with best-practice incident management techniques and behaviours. Perform root cause analysis, recommend process improvements, and write final post-incident reports. Project Delivery Take part in the team's project delivery initiative More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Complaints Manager

London, United Kingdom
Hybrid / WFH Options
Abound
leadership role, supporting and guiding our operational team, helping to build capability, and developing enhanced reporting frameworks that provide deep insights into trends and root causes. You'll be central to evolving our data-driven approach, using reporting to inform proactive improvements across our customer journey and operational performance. … financial regulatory frameworks. Problem-Solver: Proven ability to dissect complex cases, conduct thorough investigations, and apply sound judgement to drive fair customer outcomes. Reporting & Analysis: Experience in building, enhancing, and interpreting operational and complaints MI, spotting trends and making data-led recommendations. Communicator: Outstanding written and verbal communication skills … manage sensitive and high-pressure conversations both internally and externally. Analytical: Strong analytical mindset with excellent attention to detail, capable of identifying patterns, conducting root cause analysis, and implementing improvements. What you'll be doing Team Leadership & Support: Act as a senior figure within the operational team More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Site Reliability Engineer - Paris/London

London, United Kingdom
Mistral AI
alerting systems) for both our client-facing APIs and large training runs. Participate occasionally in on-call rotations to respond to incidents and perform root cause analysis to prevent future occurrences. Development (50%) Drive continuous improvement in infrastructure automation, deployment, and orchestration using tools like Kubernetes, Flux … a DevOps/SRE role. Strong experience with cloud computing and highly available distributed systems. Exposure to site reliability issues in critical environments (issue root cause analysis, in-production troubleshooting, on-call rotations ). Experience working against reliability KPIs (observability, alerting, SLAs). Hands-on experience with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Centre Site Lead NSC

London, United Kingdom
Ll Oefentherapie
Data Centers within your designated region. Conduct audits for power and mechanical capacity and oversee upgrades. Collaborate with internal teams to troubleshoot and perform Root Cause Analysis (RCA) and Corrective Action (CA) for design-related issues. Liaise with local colocation partners to comprehend and synchronize site utility … center equipment. Collaborate with project teams and colocation partners to validate the functionality of electrical and mechanical systems. Extend operational support encompassing failure mode analysis, root cause identification, maintenance assistance, best practices, procedural reviews, and more. Curate and maintain comprehensive technical documentation concerning corporate data centers and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Helpdesk and Desktop Support Analyst

London
Nexus Jobs Limited
required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff … Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Citrix The salary More ❯
Employment Type: Permanent
Salary: £40,000 - £55,000
Posted:

Data Platform Support Lead

London
Hybrid / WFH Options
RSA
pipelines, Databricks workflows, and SQL databases to ensure seamless data processing. You will troubleshoot and resolve production incidents in Azure-based data pipelines, conducting root cause analysis and implementing preventive measures. You will oversee and optimize the performance of Databricks notebooks and clusters to support efficient data … optimizing queries for performance. You will have experience with Azure Monitor, Log Analytics, and issue detection. You will have good problem-solving skills for root cause analysis and implementing preventive solutions. You will have knowledge of compliance standards, role-based access control (RBAC), and secure Azure networking. More ❯
Employment Type: Permanent
Posted:

Support Engineer , CoSS

London, United Kingdom
Amazon
Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The … development projects and building custom tools. Key job responsibilities Diagnose and resolve production software issues across multiple products and services Perform comprehensive troubleshooting and root cause analysis for technical challenges Provide timely and effective support through ticket management and customer communication Coordinate support issue handoffs within the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

System Dev Engineer - II

London, United Kingdom
Amazon
Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The … to you. Responsibilities Technical Support and Problem Resolution: Diagnose and resolve complex production software issues across multiple products and services; perform comprehensive troubleshooting and root cause analysis for technical challenges; provide timely and effective support through ticket management and customer communication. Software Development and Maintenance: Develop and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

System Dev Engineer - II, TSE Ops Tech

London, United Kingdom
Amazon
working in collaboration with an engineering team to provide operational support for multiple products and platforms, including engineering development support (continuous deployment, operational readiness, root-cause analysis, code fixes, unit and integration test coverage, metrics and dashboards), customer support self-service (tools development), and business decision-making … Keep software up-to-date based on software deprecation campaigns, modernization initiatives, and help identify and improve tech-debt scenarios. • Perform comprehensive troubleshooting and root cause analysis for technical challenges. Software Development and Maintenance • Develop and implement operational tools and automation solutions using Ruby, Rails, Java, Python More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Quality, Risk & Compliance Manager

London, United Kingdom
CBRE Group, Inc
portfolio, this would include both client and CBRE internal audits. Drive high quality Incident Management reporting looking at all data and information to deliver Root Cause Analysis and Lessons Learned. Skills, Knowledge and Experience: IT literate in MS Office and systems management software. Able to co-ordinate … landscape, industry knowledge, and the ability to assess risks, solve problems, interpret data, and communicate effectively. Ability to review Incident reports and drive quality Root Cause Analysis to ensure Lessons Learned are embedded within the site Operation teams. Have strong quantitative and technical skills Person Specification: Be More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Amazon Technologies Systems Engineer, Reliability and Automation Engineering Team (RAE)

London, United Kingdom
Amazon
system optimizations, reliability metrics, and overall equipment effectiveness. Utilizing this data, you will engage customers to understand and document business requirements, drive problems to root cause, and manage implementation programs for corrective actions. You will apply your expertise in robotics, mechatronics, reliability engineering and system lifecycle management to … ensure optimal performance and availability of thousands of workcells across Amazon's global fulfillment center network. Key job responsibilities Primary responsibilities: - Utilize data analytics, root cause analysis, design of experiments and six sigma methods to improve reliability and availability of critical automation equipment and robotics & mechatronics systems. … deliver structured problem solving. - Design, pilot and implement new preventative maintenance standards, interval adjustments, part replacement cycles, and work instruction streamlining based on granular analysis of reliability (MTBF, MTTR, OEE, etc.) trends across assets. - Develop automated reporting through advanced SQL and Quicksight to provide RME leadership with actionable insights More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Risk Management & Controllership Specialist, PCS - Tax Engine

London, United Kingdom
Hybrid / WFH Options
Amazon
The scope of this role will further include responding to queries and audits emanating from jurisdictional tax authorities and internal indirect tax teams, performing root cause analysis while leveraging extensive data sources and ability to present internal departmental processes to both external and internal stakeholders. The candidate … Working with internal teams responsible for products classification to ensure products end up with the correct taxation Proactively work with the Business Partners on root cause analyses and solution implementation Work with internal stakeholders and department leaders on outlining and executing strategic initiatives in areas of risk management … accounting firm or multi-national corporate tax department Knowledge of financial accounting and indirect tax Proven ability in data-driven decision making and risk analysis as well as thinking strategically Comfortable working in an ambiguous fast paced environment, fast-learner, independent Experience maintaining and operating transaction tax calculation software More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer , The Mechatronics & Sustainable Packaging Customer Experience (MSP CX)

London, United Kingdom
ENGINEERINGUK
procedures to enhance efficiency. Integrate customer feedback into continuous service improvements. Implement problem management procedures, including escalation paths for technical and operational issues. Lead root cause analysis and implement preventive measures. Build strong working relationships with operations and maintenance partners. Provide requirements and articulate the 'voice of … lead complex technical discussions with software engineers, hardware engineers, technicians, and operators. Proven problem-solving and analytical skills. Ability to troubleshoot and identify the root cause of issues, drive improvements, and implement preventive measures. Ability to manage multiple high-priority tasks simultaneously. Ability to work independently with limited More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Account Manager - Marketplace Integrations, EU Marketplace Expansion

London, United Kingdom
Amazon
Integrators) and Amazon's marketplace in the EU. The Technical Account Manager will deep dive into a wide variety of integration cases, find the root cause, and address the best solution internally or with our partner Integrators. In this role, you will be required to build relationships and … to understand problems from both technical and customer points of view and own these cases until they are resolved. This position also entails executing root cause analysis and suggesting improvements to be included in our roadmap. This role can be based in Munich, Amsterdam, or Luxembourg. Key More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Salesforce Business Analyst

Wimbledon, England, United Kingdom
Yolk Recruitment Ltd
workshops which includes the facilitation and solution presentations Utilizing Industrial standard Business Process models such as Business Process, User Stories, Use Case, and Requirement Analysis Models. Building and demonstrating prototypes in Salesforce Knowing standard testing processes with testing artifacts such as strategic test plans, test cases, black/white … salesforce solutions Experience interfacing with business to analyse requirements, writing functional specifications, conduct tests, and troubleshooting issues Extensive experience in conducting feasibility studies, gap analysis, and root cause analysis (RCA) Previous experience implementing Salesforce Sales/Service/Experience/Marketing Cloud Salesforce Administrator certification required More ❯
Posted:

Senior Salesforce Business Analyst

Morden, London, United Kingdom
Yolk Recruitment
workshops which includes the facilitation and solution presentations Utilizing Industrial standard Business Process models such as Business Process, User Stories, Use Case, and Requirement Analysis Models. Building and demonstrating prototypes in Salesforce Knowing standard testing processes with testing artifacts such as strategic test plans, test cases, black/white … salesforce solutions Experience interfacing with business to analyse requirements, writing functional specifications, conduct tests, and troubleshooting issues Extensive experience in conducting feasibility studies, gap analysis, and root cause analysis (RCA) Previous experience implementing Salesforce Sales/Service/Experience/Marketing Cloud Salesforce Administrator certification required More ❯
Employment Type: Permanent
Salary: £80000 - £85000/annum + excellent benefits
Posted:
Root Cause Analysis
London
10th Percentile
£45,000
25th Percentile
£50,000
Median
£65,000
75th Percentile
£86,250
90th Percentile
£117,500