1 to 25 of 110 Root Cause Analysis Jobs in London

quality of BPO sites, provide indepth RCA for critical issues as well as the implementation of effective action plans . Roles & Responsibilities Content Review & Analysis • Conduct comprehensive review and analysis of sellers, products, content and Intellectual Property Rights (IPR) to ensure compliance with platform policies • Perform daily quality … assessments of moderation decisions across multiple content categories • Identify patterns and trends in content violations through systematic data analysis • Review and evaluate the accuracy of content moderation decisions made by BPO teams or machine moderation Quality Assurance & Process Improvement • Help build quality assessment processes and conduct quality assessment work ...

Responsibilities 1. Operational data analysis for international shared services: Understand the operational processes of shared services, comprehensively monitor key performance indicators, promptly detect data fluctuations and conduct in-depth root cause analysis, swiftly identify business anomalies and risk points, and provide solutions; 2. Aggregate international business … product lines across international business units, master current data storage methods and logical frameworks, consolidate international business data, promptly detect fluctuations and conduct root cause analysis; 3. Analyse international cash flow statements: Collaborate with Treasury and Accounting teams to understand JD's capital operations and data sources ...

accepting payments with my clients Payment network, with a primary focus on Mexico and the wider LatAm region. This role owns the identification, analysis, and remediation of card acceptance breakages, ensuring seamless transaction performance across all relevant BIN ranges Acting as the bridge between data insights and market execution … resolve issues efficiently. What You’ll Be Responsible For: Monitor and manage a portfolio of priority merchants, identifying acceptance gaps using transaction data, trend analysis, and baseline modelling. Lead root cause analysis and remediation of payment failures across POS and e-commerce environments. ...

accepting payments with my clients Payment network, with a primary focus on Mexico and the wider LatAm region. This role owns the identification, analysis, and remediation of card acceptance breakages, ensuring seamless transaction performance across all relevant BIN ranges Acting as the bridge between data insights and market execution … resolve issues efficiently. What You’ll Be Responsible For: Monitor and manage a portfolio of priority merchants, identifying acceptance gaps using transaction data, trend analysis, and baseline modelling. Lead root cause analysis and remediation of payment failures across POS and e-commerce environments. ...

services for storage, compute, and analytics, you will help deliver reliable, well-governed data assets to downstream users. You will apply strong data analysis skills to identify root causes of data issues, work with dimensional data models and slowly changing dimensions, and implement infrastructure as code using Terraform. … distributed cloud infrastructure. Workflow orchestration Configure and manage Apache Airflow DAGs for task orchestration, ensuring reliable scheduling, monitoring, and execution of data processing workflows. Root cause analysis Perform data analysis to identify and resolve root causes of pipeline failures and data quality issues - including reviewing ...

efficiently while maintaining high levels of service availability and end-user satisfaction. The role involves diagnosing complex issues, supporting infrastructure and applications, contributing to root cause analysis, and ensuring services meet agreed service levels and operational standards. Key Responsibilities: Incident & Problem Management Act as the primary owner … incidents and service requests from initiation to resolution. Diagnose and resolve complex technical issues across applications, systems, and infrastructure. Perform root cause analysis for recurring incidents and contribute to problem management processes. Ensure incidents are managed in accordance with best practices and defined service levels. Service Assurance ...

Improve operational efficiency through automation and process improvement 2 System reliability performance and uptime Monitor uptime performance and service stability across all sites Perform root cause analysis after incidents and implement long term fixes Work with engineering teams and suppliers on recurring technical issues Support system upgrades … networks and troubleshooting Experience with routers switches and firewalls Strong understanding of Windows operating systems and system diagnostics Experience with remote device management Strong root cause analysis skills Good documentation and asset management practices Understanding of endpoint security and device compliance Desirable Experience Camera based recognition systems ...

Oversee and contribute to SAP EWM delivery across full project lifecycles Validate and manage change implementation plans, ensuring compliance and minimising operational risk Conduct root cause analysis and trend analysis, presenting findings to business stakeholders Engage with customers regularly to identify operational issues and drive continuous … experience within the Defence sector or Defence-related environments Specific experience in ammunition management Demonstrated team leadership and mentoring capability Strong analytical skills, including root cause and trend analysis Solid understanding of ITIL frameworks and incident management Excellent communication and stakeholder engagement skills Fluent English (written ...

troubleshooting, security hardening, and automation of our global server estate. This is a role for a technical heavyweight who thrives on solving complex root-cause issues and enjoys the architectural challenge of ensuring 24/7 availability for high-traffic environments. Key Responsibilities Provide expert-level guidance … engineering teams and lead root-cause analysis on complex system-wide issues. Linux Engineering: Manage and optimise a large-scale estate across RedHat, Ubuntu, and CentOS, ensuring peak performance of Apache, Nginx, and Tomcat stacks. Automation & IaC: Drive efficiency through the development of custom Ansible, Puppet ...

fast-growing MSP. Key Responsibilities Act as a 3rd line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes … Required 2–3+ years in a 2nd/3rd Line or Infrastructure roleExperience working within an MSP or multi-client IT environmentStrong troubleshooting and root cause analysis skillsComfortable supporting complex infrastructure environmentsExperience across Microsoft cloud and on-prem infrastructure Desirable Skills Microsoft certifications (e.g. Azure Administrator ...

Ensure client quality requirements are understood, documented, and integrated into project plans. Identify any changes to ensure continuous compliance, Address client complaints by utilizing root cause analysis methodologies, further define and monitor corrective actions whilst communicating them effectively to the client. Communication and Reporting … discrepancies if necessary, Monitor the performance of the quality service through indicators to identify areas for improvement, prioritize actions, and organize the team. Gap Analysis: Communicate with the RAQP Direction and Technical Direction on project quality control and escalate alerts if necessary Identify trends and propose action plans ...

other security tools within documented SLAs. Investigate, respond to, and resolve security incidents and tickets, ensuring timely detection, containment, and mitigation. Perform triage and root cause analysis of security incidents and collaborate with IT and other teams to identify and address security-related issues. Perform email threat … analysis through manual and tool-assisted research. Participate in security sub-programs such as Vulnerability Management and CTI programs, among others, to identify and mitigate emerging threats before they impact the organization. Apply cybersecurity and networking knowledge to analyze risk and support security operations, including understanding common vulnerability types ...

tools, in line with documented SLAs. Investigate, respond to, and resolve security incidents and alerts, ensuring timely detection, containment, and remediation. Perform triage and root cause analysis of incidents, collaborating with IT and other teams to address underlying security issues. Conduct email threat analysis using both … defence practices and modern attack techniques. Hands-on experience with security technologies such as EDR, XDR, SIEM, SOAR, IDS, and IPS. Experience in vulnerability analysis, security alert analysis, incident response, and email threat analysis. Ability to read and understand scripting and query languages such as PowerShell, Python ...

tools, in line with documented SLAs. Investigate, respond to, and resolve security incidents and alerts, ensuring timely detection, containment, and remediation. Perform triage and root cause analysis of incidents, collaborating with IT and other teams to address underlying security issues. Conduct email threat analysis using both … defence practices and modern attack techniques. Hands-on experience with security technologies such as EDR, XDR, SIEM, SOAR, IDS, and IPS. Experience in vulnerability analysis, security alert analysis, incident response, and email threat analysis. Ability to read and understand scripting and query languages such as PowerShell, Python ...

education in areas governing computer sciences, performance/load testing dictums, and Quality Assurance Design, develop, and execute performance test cases and scripts through analysis of product specifications and software requirements. Coaching other team members in performance testing Assist Developers with root cause analysis of defects … performance activities Interface directly with the Performance Test Lead regarding performance test environment At least 4 years of experience with performance test simulations and analysis Ability in planning and running end to end test cycles including Sprints, System Integration Testing and UAT. Ability to develop subject matter expertise ...

fraud and enhance automation and decision‐making processes. Ensure robust model performance to meet the business expectations and the firm's governance standards. Perform root cause analysis for emerging trends in model performance, and communicate complex findings, insights, and recommendations to senior management and partners. Support … broader Risk Fraud Modelling initiative on synthetic data and synthetic IDs on behalf of the ICB business, contributing to the analysis, testing, and validation of synthetic data approaches. Work with multiple partner teams—including Strategy, Technology, Product Management, Legal, Compliance, Business Management, and Model Governance—to ensure the models ...

Lead the development of CI/CD pipelines and automated infrastructure delivery. Promote strong observability, monitoring and alerting practices. Take part in incident response, root cause analysis and platform stability improvements. Balance build-and-run responsibilities with a focus on long-term platform health. Set and maintain ...

Leadership Serve as the go-to technical expert for Windows Server, Citrix, VDI, Microsoft 365, and cloud platforms (Azure & GCP). Provide advanced troubleshooting, root cause analysis, and resolution for complex incidents. Define and enforce best practices for infrastructure design, security, and governance. Drive automation and Infrastructure ...

support activities post-go-live. Monitoring, Incident Management & Continuous Improvement: Implement and maintain monitoring solutions to ensure system availability and performance. Manage incident triage, root cause analysis, and problem resolution for platform-related issues. Identify opportunities to enhance stability, resilience, and operational efficiency of the platform. … Strong understanding of Service Management frameworks such as ITIL. Solid background in: Operating system management (Windows/Linux) Application troubleshooting and performance optimisation Log analysis, system monitoring, and incident management Ability to collaborate effectively with technical and non-technical stakeholders. Experience working in structured delivery environments; familiarity with Agile ...

Ensure compliance with: UK GDPR/Data Protection Act 2018 (Law Enforcement Processing) Cross Government security standards and retention policies Support audit and forensic analysis by ensuring data traceability and integrity Work with security and architecture teams to reduce over- permissioning and role sprawl Backup, Recovery & High Availability Design … High availability and replication Database security and access control Operational & Analytical Experience working in live service/production support environments Strong problem-solving and root cause analysis skills Ability to diagnose complex issues across application and database layers Collaboration & Communication Ability to work across: Product teams Support ...

applying threat intelligence to investigations and to improve detections is highly desirable. Primary Responsibilities Coordinate and triage response to cybersecurity events and conduct forensic analysis across endpoints, networks, cloud, and SaaS. Integrate threat intelligence into investigations (e.g., enrich IOCs, map activity to MITRE ATT&CK, identify likely threat actors … Priority Intelligence Requirements), collection plans, and feedback loops to refine detections. Work closely with the SOC to investigate incidents and deliver containment, remediation, and root cause analysis; produce high-quality intel-informed incident reports. Create and tune detections (e.g., SIEM/SOAR, EDR) using intelligence signals (TTPs ...

logging, and real-time trading dashboards). - Data Warehousing: **Snowflake** (our central source of truth for cross-team BI, regulatory reporting, and historical trend analysis). - Orchestration: Kubernetes (EKS), Terraform, Ansible and on-prem. - Data Pipelines: Kafka, CDC (Change Data Capture) tools like Debezium. Key Responsibilities - Multi-Engine Management … financial trading industry. - Relevant certifications (AWS Certified Database, Postgres Professional). Soft Skills - Problem Solver: You enjoy "under the hood" troubleshooting and RCA (Root Cause Analysis). - Calm Under Pressure: Ability to handle high-stakes production incidents effectively. - Communicator: Can translate complex technical database issues ...

service-level visibility across teams. Your focus • Improve visibility across services, dependencies, and system health • Improve telemetry quality and consistency • Strengthen incident diagnosis and root-cause analysis • Reduce operational complexity and reliance on specialist knowledge • Contribute to building scalable foundations for future improvements Qualifications • 5+ years ...

project-only" team-engineers do the lot) Build and support servers across a range of environments, including cloud and platform-specific Unix estates Drive root cause analysis for recurring issues and implement long-term corrective actions Assess and execute change in line with ITIL-aligned service management … weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office access to our Employee Network Groups, which represent every strand of diversity ...

guide junior and mid-level developers, fostering a culture of technical excellence, code quality, and knowledge sharing. Participate in design reviews, production support, and root cause analysis of complex system issues. Work collaboratively within an Agile or iterative delivery environment, contributing to design, implementation, testing, and release ...