7 of 7 Service Design Jobs in East London

Service Design - ITIL - ServiceNow - government - 12 month contract - SC Clearance - Remote first with ad hoc onsite travel I have an immediate contract opportunity for an experienced Service Design Manager to join a busy Service Design & Transition team with our government client. The role will … candidates with active SC clearance will be preferred. What you'll focus on Designing and documenting new IT services that align with ITIL-based service management. Embedding service design principles and standards into projects from early stages through to transition. Ensuring every new or changed service ...

Designer to join a major Housing Repairs Transformation programme on an interim basis. The organisation is undertaking a significant transformation of its Housing Repairs service, redesigning resident-facing digital experiences to create simpler, faster and more accessible services. The successful candidate will play a key role in shaping … appointments, track progress and engage with services through modern digital channels. Working as part of a multidisciplinary transformation team, you will work closely with Service Designers, Business Analysts, Product Specialists, Developers and Housing Subject Matter Experts to translate complex user and business needs to intuitive, accessible and visually engaging ...

Service Designer (UX) – Job Description Job Title - Service Designer (UX) Location - London (hybrid working, 3 days in office) Contract - Full-time (permanent) About Here at Beryl, we have a clear vision: to build a better world by getting more people in cities moving sustainably. … design. Beryl is growing nationally and now is the most exciting time to join our team. About the role We're looking for a service designer who can continue to improve the whole Beryl experience, from a rider unlocking a bike to the council partner reviewing scheme data ...

will work with User Researchers and Frontend Developers, designing in the browser, to deliver highly user-focused and successful services. You will produce design concepts for digital services, often working to very tight deadlines, and work with Frontend Developers to implement those concepts. As an Interaction Designer you will … Work within agile delivery teams to produce and implement high-quality design concepts for digital services. Work with User Researchers to ensure all output, internal and external, is well designed and user focused. Design and deliver consistent, user focused communication material. Partner with colleagues to ensure a consistent ...

delivery of a unified digital access strategy, integrating modern CCaaS systems, AI-driven triage, and seamless Resident Single Sign-On across Hackney's entire service ecosystem. If you want to eliminate friction for residents, streamline back-office operations, and leave behind a modern, accessible digital council, this is your … channel shift strategies, single front-door models, and CRM/Portal integrations. Integrate High-Stakes Services: Seamlessly connect core digital access points with critical service lines, including Adults & Children's Social Care, Housing & Homelessness, and Domestic Abuse case management. Leverage Next-Gen Tech: Implement modern contact center technologies, including ...

Beryl is hiring a Service Designer (UX) to enhance the end-to-end rider journey, from unlocking bikes to council data reviews and fleet operations. You will lead service design across the business while hands-on with the rider app and internal tools. You’ll talk with ...

problems end-to-end: understand how a back office process actually works, find where it can be automated or made more reliable, design a sound solution, align with the teams who depend on it and drive it through to production. It’s a hands on engineering role with … office processes and workflows, working directly with Product, Compliance and Business teams Question proposed solutions and help shape the right one before building it Design and improve REST APIs for internal and external integrations Work with MySQL and Redis to improve performance, reliability and scalability Investigate and resolve production ...