1 to 25 of 276 Service Design Jobs in London

Song Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise … speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song Job Description Role summary As a Service Design Associate Manager, you will lead the design and improvement of complex end-to-end digital products and services. You will bring ...

Description Senior Service Designers at Made Tech are expert practitioners who specialise in understanding, designing, and improving end-to-end public services. We are looking for an expert who can operate strategically and tactically across the full-service lifecycle, from initial policy intent to digital delivery and organisational … change. Success in this role means using a systemic, Service Design approach to deliver positive, measurable outcomes for citizens and the public sector. Made Tech wants to positively impact the country's future by using technology to improve society. We believe a Service Design-led approach ...

Senior Service Designers at Made Tech are expert practitioners who specialise in understanding, designing, and improving end-to-end public services. We are looking for an expert who can operate strategically and tactically across the full-service lifecycle, from initial policy intent to digital delivery and organisational change. … Success in this role means using a systemic, Service Design approach to deliver positive, measurable outcomes for citizens and the public sector. Made Tech wants to positively impact the country’s future by using technology to improve society. We believe a Service Design-led approach ...

Service Design Manager Redhill, Surrey Hybrid Working 16-Month Fixed Term Contract The Opportunity A leading global technology and engineering organisation is seeking an experienced Service Design Manager to join a major long-term transport technology programme. The role is responsible for defining and implementing … service design and service transition approach across a large-scale, business-critical technology environment, ensuring changes are designed, assured and transitioned into live service in a controlled and compliant manner. The Service Design Manager will lead service design activities across ...

Service Design Manager Redhill, Surrey | Hybrid Working | 16-Month Fixed Term Contract The Opportunity A leading global technology and engineering organisation is seeking an experienced Service Design Manager to join a major long-term transport technology programme. The role is responsible for defining and implementing … service design and service transition approach across a large-scale, business-critical technology environment, ensuring changes are designed, assured and transitioned into live service in a controlled and compliant manner. The Service Design Manager will lead service design activities across ...

Title Senior Service Design & Transition Analyst Job Description The Service Design & Transition Analyst plays a key role in ensuring that new or changed technology services are designed, governed, transitioned, and accepted into live operations in a controlled and value-led way. Aligned to ITIL principles … role supports the organisation’s Service Value System by helping teams co-create business value through services that are fit for purpose, fit for use, resilient, supportable, secure, and operationally ready. The role works across the end‐to‐end service value chain, engaging early with project, product, architecture ...

Service Designer Join a Leading Digital Transformation Consultancy A leading business and technology consultancy is looking for a talented Service Designer to join its growing digital and innovation practice. Working alongside multidisciplinary teams, you will help clients design, improve and deliver user-centred services that solve complex … challenges through the thoughtful application of design, technology, data and creativity. This is an exciting opportunity to contribute to impactful transformation programmes across both public and private sector organisations while developing your expertise within a collaborative and supportive environment. The Role As a Service Designer, you will support ...

Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design‐led can create positive outcomes in the public sector through critical services enabled by technology. We’ve built a community of designers and researchers to support the public sector … growing demand for a design‐led approach to service delivery. Lead Designers at Made Tech are specialists in their design discipline(s). In this case, we’re looking for an expert practitioner in Interaction and Service Design who is able to coach, mentor ...

Lead Service Designer Location: London, UK| Discipline: Service Design About Designit & Wipro Designit, Wipro's experience, innovation, and design business, works at the intersection of creativity, technology, and strategy to help ambitious organisations grow and transform. We take a holistic view of how services work — connecting … only meaningful for users, but operationally sound and commercially viable for the organisations behind them. The Opportunity We're looking for a Lead Service Designer to join our London studio and play a central role in shaping how services are designed and delivered for our clients. This ...

tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. AS A SENIOR SERVICE DESIGNER YOU WILL Lead workstreams through the end-to-end service design process to design and develop innovative products and services from … ideation through to solution build and testing for our public sector clients. Define and structure service design approaches, methods and outputs tailored to your client’s needs based on their design maturity and project specific needs Develop and oversee the delivery of high-quality service design ...

Senior Service Designer About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology, data and innovation. This is an opportunity to join a growing digital and transformation practice, working on large-scale public … sector programmes that deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service design workstreams from discovery through to delivery ...

matching contribution from dxw Flexible working to support your wellbeing and personal commitments Macbook and home office setup budget About the role As a Service Designer at dxw, you’ll be a hands‐on designer working within multidisciplinary teams to help create and improve public services that meet real … user needs and deliver value for clients. This role sits between Junior and Senior levels and focuses on developing strong service design practice while contributing meaningfully to client work. You’ll collaborate closely with user researchers, content designers, developers, delivery colleagues, business analysts and client teams. Working across ...

Adecco are recruiting on behalf of a London Borough Council for an experienced Senior Service Designer to join their Insight & Innovation Team. Location: Barking Rate: TBC Contract: Temporary Assignment Hours: Full Time This is an exciting opportunity to play a key role in transforming public services through user-centred … design, digital innovation, and evidence-based decision making. Working at the heart of the organisation, you'll collaborate with senior stakeholders, multidisciplinary teams, and residents to design services that improve outcomes and deliver meaningful change. About the Role As a Senior Service Designer, you will lead service ...

Adecco are recruiting on behalf of a London Borough Council for an experienced Senior Service Designer to join their Insight & Innovation Team. Location: Barking Rate: TBC Contract: Temporary Assignment Hours: Full Time This is an exciting opportunity to play a key role in transforming public services through user-centred … design, digital innovation, and evidence-based decision making. Working at the heart of the organisation, you'll collaborate with senior stakeholders, multidisciplinary teams, and residents to design services that improve outcomes and deliver meaningful change. About the Role As a Senior Service Designer, you will lead service ...

Location: London (hybrid working 60/40) Duration: 6 months + Vetting: SC secuirty clearance will be required Essential Proven experience as a Service Architect and Service Designer in complex IT or infrastructure environments Strong working knowledge of ITIL service management principles Experience designing and implementing services … within ServiceNow Demonstrated experience developing: Service Design Packages SLA/OLA/KPI frameworks Multi-supplier service models Experience operating in project-to-BAU transition environments Experience designing end-to-end, user-centred service experiences, not solely process-based models Ability to translate user needs ...

Lead Service & UX Designer – Tangity – Part of NTT DATA Lead Service Designer As a Lead Service Designer with UX ability, you will help to further develop our Customer Experience and Service Design capabilities, into a core offering that will place us firmly in the first … tier of providers in these areas. You will collaborate with our Tangity Leadership, Design team, NTT Data Client Services and PM’s and with our consulting colleagues in NTT DATA. To shape proposals and engagements and will work closely with best-in-class experience design and technology teams ...

Farringdon, Croydon or Sittingbourne hybrid working available Ref: 286 Were looking for a motivated and capable individual to join our team as a Transformation Service Designer . At Southern Housing, we are committed to delivering outstanding services for our residents, driving innovation and achieving our transformation ambitions, and this … role plays a key part in making that happen. Reporting to the Service Design Manager, you'll be responsible for designing end-to-end services that improve outcomes for residents, deliver efficiencies and support the delivery of Southern Housing's Transformation Plan. You'll work closely with Business ...

Where should we operate support, at what scale, and at what cost, across a rolling multi-year horizon? How do we architect frontline service design to be AI-ready as frontline tooling evolves, deliver best-in-class customer experience, and remain cost-efficient? How do we manage … continuously improving headcount efficiency through automation and org redesign? This is a permanent leadership role. The person in this seat will own network strategy, service design and workforce management as a continuous discipline, embedding deeply into Wolt, Roo and DoorDash technology stacks, building and refreshing the financial ...

Cleared Service Designer | Central Government | Up to £540 per day | Inside IR35 We are seeking an experienced SC Cleared Service Designer to join a high-profile Central Government programme on an initial 4-month contract . Working within a multidisciplinary agile team, you will play a key role … designing and improving end-to-end public services, ensuring they meet user needs, business objectives and GDS standards. Key Responsibilities Lead service design activities across complex digital and business transformation programmes. Map and design end-to-end services, identifying pain points, opportunities and improvements. Facilitate workshops with ...

Local Authority client in Greater London is looking to appoint a talented Senior Service Designer on a Contract basis. The role will support service design project work through the entire design process, from user research to creating and testing new solutions using prototypes and supporting … strategic direction and delivery of services at scale. About the role: Based in London (Hybrid - 2-3 days on site): Lead service design activity within cross-cutting digital transformation projects Apply service design expertise across agile and multidisciplinary teams, working closely with developers, business analysts, user ...

Local Authority client in Greater London is looking to appoint a talented Senior Service Designer on a Contract basis. The role will support service design project work through the entire design process, from user research to creating and testing new solutions using prototypes and supporting … strategic direction and delivery of services at scale. About the role: Based in London (Hybrid - 2-3 days on site): Lead service design activity within cross-cutting digital transformation projects Apply service design expertise across agile and multidisciplinary teams, working closely with developers, business analysts, user ...

Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester WaveTM Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health … information, visit WPP.com. Lead Content Strategist needed on a contract basis to join our VML Enterprise Solutions’ Experience Team alongside experts in UX, UI, Service Design, CX Research, and CX Consultancy in London. The opportunity: We have an exciting opportunity for an experienced Lead Content Strategist to join ...

Service Designer | Central Government Location: Remote Rate: Up to £569 per day (Inside IR35) Contract Length: 6 Months+ Clearance: SC Clearance The Opportunity We're supporting a major Central Government organisation undertaking a large-scale digital transformation programme and are looking for an experienced Service Designer to join … high-impact user journeys at national scale. You'll play a key role in shaping services that directly impact citizens while collaborating with experienced design and delivery professionals across government. Key Responsibilities Lead service design activities across discovery, alpha, beta and live phases. Design and improve ...

Where (1) Canvas Reply, part of the Reply Group, works with some of the world’s biggest brands, providing an end-to-end product design and development service, covering each phase of digital product development. We combine insight, creativity, and technicalexpertiseto deliver tailored digital solutions that allow … clients to stay ahead of the competition. Our services include UX Research, UI/UX Design, Web Development, QA, Sitecore, and Managed Project Delivery. www.canvasreply.com Role Overview: As a Lead CX Designer, you will play a strategic role in shaping customer experience offerings and leading the delivery of impactful ...

Description Pre Sales Architect Role Profile and Job Description The Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...