with a problem-solving mindset. Exposure to Azure AD and endpoint management tools (e.g., Intune) is a plus. Familiarity with ITIL-based service delivery and ticketing systems (e.g., Jira, ServiceNow) is advantageous. If you're a reliable and enthusiastic Desktop Support Engineer looking to grow in a forward-thinking IT team, we’d love to hear from you More ❯
laptop builds and hardware diagnostics Experience supporting networked printers, scanners, and multi-function devices, including basic fault finding and liaising with suppliers Experience using IT service management tools, ideally ServiceNow, for logging, tracking, and resolving support tickets in line with SLAs Security awareness: Understanding of cybersecurity best practices, such as MFA, phishing prevention, and endpoint security Ability to create and More ❯
East London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
Experience in IT infrastructure or managed services environments. Exposure to Agile, DevOps, or cloud transformation programmes. Technical certifications (e.g., ITIL, Agile). Proficiency with tools such as Microsoft 365, ServiceNow, or Jira. Why Join Work on mission-critical transformation projects with top-tier clients. Be part of a growing, collaborative OCM practice with global reach. Access to industry-leading learning More ❯
primary), Grafana, and Splunk Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflows Act as a Monitoring & Observability SME within customer delivery teams Support incident response activities and postmortems by identifying More ❯
South East London, London, England, United Kingdom
Oscar Technology
ability to work independently. Willingness to travel locally to support satellite offices (if required). Desirable (Not Essential): ITIL Foundation qualification Experience with ticketing systems (e.g., Zendesk, Freshservice, or ServiceNow) Exposure to macOS or Linux environments Driving licence (if travel is required) What We Offer: Competitive salary of £25,000-£28,000 DOE 25 days holiday + bank holidays Pension More ❯
Life on the team As a ServiceNow Solution Architect with a specialism in Strategic Portfolio Management (SPM), you will be responsible for designing and delivering scalable, enterprise-grade solutions that align with customer transformation goals. You will lead architectural governance, provide strategic direction, and ensure the integrity and value of ServiceNow SPM implementations across diverse industries. This role requires a … drive successful outcomes across the full lifecycle of SPM solutions -from pre-sales and design through to delivery and optimisation. What youll do Lead the architecture and design of ServiceNow SPM solutions, ensuring alignment with enterprise architecture and customer strategy. Translate complex business requirements into scalable and sustainable ServiceNow solutions, particularly across Demand, Project, Resource, and Financial Management modules. Provide … owners, developers, and delivery teams to ensure value realisation. Act as a trusted advisor to clients, guiding them through digital transformation journeys and helping them maximise ROI from the ServiceNow platform. Support pre-sales activities including solution shaping, proposal development, and customer presentations. Stay current with ServiceNow product developments, particularly in SPM, and contribute to internal capability building and knowledge More ❯
LOCATION: Central London (Client Office) Main Responsibilities: Support planning and governance of IT investment-related projects across EMEA Provide guidance and assistance in the use of planning tools (e.g., ServiceNow) and project workflows Collaborate with key stakeholders to ensure portfolio alignment with organisational strategy Manage and update databases and reports to support decision-making Track project financials and ensure compliance More ❯
East London, London, United Kingdom Hybrid / WFH Options
83zero Limited
cross-functional collaboration. Drive innovation and continuous improvement in network performance, support, and security. Champion best practices in network architecture, operations, and incident management. Ensure effective workload monitoring via ServiceNow and foster operational transparency. What You'll Bring: Demonstrable technical expertise at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level. Strong experience managing third-line support … within a fast-paced environment. Expertise in ServiceNow ITSM and solid understanding of ITIL processes. Advanced knowledge of routing/switching protocols (BGP, OSPF, VLANs, STP, TCP/IP). Hands-on experience with Cisco, Juniper, Fortinet, and Palo Alto devices. Excellent leadership, communication, and decision-making skills. Leadership/Management experience is a MUST! Apply now to make a More ❯
