2 of 2 1st Line Support Technician Jobs in the East Midlands

looking for a motivated 1st Line IT Support Technician to join our growing support team at The HBP Group. This is a fantastic opportunity for someone who enjoys helping people, solving problems and learning new technologies. You’ll be part … support requests via phone, email and ticketing systems Logging, categorising, and prioritising support tickets accurately Troubleshooting and resolving 1st line technical issues across customer environments Escalating more complex issues to 2nd Line engineers with clear documentation Ensuring support requests ...

Group is seeking a motivated 1st Line IT Support Technician to join our growing service desk. You’ll be the first point of contact for customers across the UK, logging tickets, troubleshooting Windows/M365 issues, and escalating to 2nd Line when needed. You’ll support hundreds of businesses from our Scunthorpe HQ, work with a friendly team, and have opportunities to learn modern technologies and grow your IT career in a fast-paced MSP environment. #J-18808-Ljbffr ...