Client Onboarding Jobs in the East Midlands

26 to 50 of 111 Client Onboarding Jobs in the East Midlands

Customer Success Manager (Aviation Tech)

Leicester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: col-narrow-left Client: FBO One Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 13 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Are you a proactive, relationship-focused professional passionate about customer engagement and success? Do you thrive in a dynamic, technology … you will do: As a Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by More ❯
Posted:

Customer Success Manager (Aviation Tech)

Derby, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: col-narrow-left Client: FBO One Location: derby, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you a proactive, relationship-focused professional passionate about customer engagement and success? Do you thrive in … you will do: As a Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by More ❯
Posted:

Customer Success Manager (Aviation Tech)

Chesterfield, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Success Manager (Aviation Tech), chesterfield col-narrow-left Client: FBO One Location: chesterfield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you a proactive, relationship-focused professional passionate about customer engagement … you will do: As a Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by More ❯
Posted:

Customer Experience Engineer - aBILLity Billing Software Operations · Derby

Derby, England, United Kingdom
Giacom Group
experience the aBILLity platform. At Giacom, we don’t just support products – we support people. We’re looking for a Customer Experience Engineer who thrives on problem-solving, onboarding new users, and delivering world-class support across billing and provisioning. If you're excited by the idea of blending technical know-how with customer-centricity, we want to … hear from you. What you'll be doing Leading the onboarding journey for new customers – from implementation and data migration to initial bill runs and system training. Providing expert advice and guidance on billing best practices, system configuration, and day-to-day use of the aBILLity platform. Resolving customer queries through phone, email, live chat, and remote support More ❯
Posted:

Internal Sales Account Manager

northampton, midlands, united kingdom
Facit
Keynes is looking for a motivated and results-driven Internal Sales Account Manager to join our growing sales team, reporting into the Head of Partnership and Sales. Key responsibilities Client Relationship Management: Develop and maintain strong relationships with existing and new clients, ensuring their satisfaction and loyalty Product Knowledge: Stay updated on our product offerings, industry trends and competitors … to effectively communicate the value of our solutions to clients CRM Management: Utilise our CRM system to track and manage sales activities, opportunities and client interactions, ensuring data accuracy and timely follow-up Collaboration: Work closely with the marketing, sales and product teams to align sales strategies, gather client feedback and participate in marketing campaigns Reporting: Prepare and … manager and senior management as well as customers Customer Success: Monitor and enhance the customer experience by providing exceptional post-sale support, including training, troubleshooting and resolving any issues Client Onboarding: Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services Retention Strategies: Develop and implement strategies to retain More ❯
Posted:

Technical Service Manager

Northampton, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
SLA compliance. They will work with Technical Resource Managers to build dedicated support teams tailored to customer technical environments and service needs. The TSM will also oversee new customer onboarding, ensuring readiness of support teams and sufficient capacity to maintain service quality. Participation in a Duty Manager rota and acting as Incident Manager for P1 incidents are also … RCA completion and publication, ensuring preventative actions are implemented Collaborate with Technical Resource Managers to create dedicated support teams based on technical and service requirements Assist in planning customer onboarding with GS & PS Support technical consultants in issue resolution and act as escalation point for incidents/tasks Implement service improvement initiatives and assist in process design and … needed Manage the introduction of new workflows, automation, and tools Work with CSMs & SDMs to identify cost reduction and revenue growth opportunities for customers Oversee Patching & Maintenance schedules Represent client needs at weekly Change Advisory Board (CAB) meetings Support presales activities, including information requests related to tool releases and Oracle software lifecycle management Candidate Skillset: Bachelor's degree preferred More ❯
Posted:

Service Desk Analyst (SC Cleared) 24 x 7 Shift

Nottingham, England, United Kingdom
Hybrid / WFH Options
Computacenter AG & Co. oHG
Cleared) 24 x 7 Shift Location: UK - Nottingham, UK - Milton Keynes | Job-ID: 212563 | Contract type: Standard | Business Unit: Information Technology Life on the team Due to a new client win, we are seeking qualified and customer-focused Support Analysts. Candidates should already hold Security (SC Clearance) or be willing and able to undertake it. The First Line Analysts … a 24x7 shift schedule (Monday to Sunday). This opportunity is based in either Milton Keynes or Nottingham. These roles are crucial in assisting with the transition and onboarding of a new customer account, with the potential to continue into BAU once the service goes live. The analyst will manage technical aspects of service delivery according to standards More ❯
Posted:

Technical Service Manager

Lincoln, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
will collaborate with Technical Resource Managers to build dedicated support teams for customers based on technical environment and service requirements. The TSM will also be involved in new customer onboarding, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role requires participation in a Duty Manager rota and performing incident management for P1 … publication of RCAs and ensure preventive actions are implemented Collaborate with Technical Resource Managers to build dedicated support teams based on technical and service needs Assist in planning customer onboarding with GS & PS Support technical consultants in issue resolution and act as an escalation point for incidents and tasks Implement service improvement initiatives and assist in planning, designing … introduction of new ways of working, automation, and tools Work with CSMs & SDMs to identify opportunities for cost reduction and increased gross margin Manage patching and maintenance schedules Represent client needs at weekly Change Advisory Board (CAB) meetings Support presales activities by managing requests for information such as tool releases and Oracle software end-of-life notices Candidate Skillset More ❯
Posted:

Technical Service Manager

Nottingham, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
will collaborate with Technical Resource Managers to build dedicated support teams for customers based on technical environment and service requirements. The TSM will also be involved in new customer onboarding, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role requires participation in a Duty Manager rota and performing Incident Management during P1 … publication of RCAs and ensure preventative actions are implemented Collaborate with Technical Resource Managers to build dedicated support teams based on technical and service requirements Assist in planning customer onboarding with GS & PS Support consultants in technical issue resolution and act as escalation point for incidents/tasks Implement service improvement initiatives and contribute to process enhancements Stay … Manage the introduction of new workflows, automation, and tools Work with CSMs & SDMs to identify cost reduction and revenue increase opportunities for customers Oversee Patching and Maintenance calendars Represent client needs at weekly Change Advisory Board (CAB) meetings Support presales activities, including information requests regarding tools and Oracle software lifecycle management Candidate Skillset: Bachelor's degree preferred in a More ❯
Posted:

Technical Service Manager

Chesterfield, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
compliance. They will work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is required to participate … of New WoW/automation/new tools Work with CSMs & SDMs to identify opportunities for customers to reduce costs and increase GM Manage Patching/Maintenance (calendars) Represent client needs at the weekly CAB (Change Advisory Board) Presales support to manage requests for information e.g. Tools Release, Oracle software end of life. Candidate Skillset Bachelor's degree preferred More ❯
Posted:

Technical Service Manager

Derby, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
compliance. They will work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is required to participate … of New WoW/automation/new tools Work with CSMs & SDMs to identify opportunities for customers to reduce costs and increase GM Manage Patching/Maintenance (calendars) Represent client needs at the weekly CAB (Change Advisory Board) Presales support to manage requests for information e.g. Tools Release, Oracle software end of life. Candidate Skillset Bachelor's degree preferred More ❯
Posted:

Technical Service Manager

Leicester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
compliance. They will work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is required to participate … of New WoW/automation/new tools Work with CSMs & SDMs to identify opportunities for customers to reduce costs and increase GM Manage Patching/Maintenance (calendars) Represent client needs at the weekly CAB (Change Advisory Board) Presales support to manage requests for information e.g. Tools Release, Oracle software end of life. Candidate Skillset Bachelor's degree preferred More ❯
Posted:

Strategic Account Manager

Chesterfield, England, United Kingdom
Hybrid / WFH Options
TieTalent
role at TieTalent Get AI-powered advice on this job and more exclusive features. About Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. About Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Salary … experience working for a MSP or have IT experience in a similar role. Do you have strong business operational knowledge, are super organised with excellent personable communication skills. Our client is going through an extended period of growth and are looking for people with your skills to come in and join their Team. The primary focus of this role … Project Team, and the Service Desk to ensure the customers’ requirements are clearly understood and delivered. The role will require excellent organization, communication, and relationship-building skills. Key Responsibilities Client Relationship Management: Cultivate and maintain strong relationships with key clients to understand their business objectives and IT requirements through regular strategic review meetings. Serve as the primary point of More ❯
Posted:

Product Marketing Manager

Leicester, England, United Kingdom
JR United Kingdom
why some of the world’s biggest and best-known tech companies choose to work with us. The Team Chesamel has a large team of marketing experts delivering on client projects across the globe, ranging from fully integrated and embedded consultancy to ad-hoc on demand project delivery. You will be joining a collective focused on delivering excellent client … business transformation for our clients. About the Role: As a vendor resource within the EMEA Creator Product Marketing team, you will be instrumental in driving the success of our client’s creator products across the region. This role requires a highly organised, proactive, and data-savvy individual with exceptional project management and communication skills. You will work independently on … projects after initial onboarding, collaborating closely with client’s stakeholders and cross-functional teams to deliver impactful results. Core Responsibilities: 1. Product Marketing & Go-to-Market (GTM): Regional GTM Execution: Lead the regional execution of go-to-market plans for new creator product launches in EMEA. Localisation & Integration: Collaborate closely with global Product Marketing Managers (PMMs) to More ❯
Posted:

Product Marketing Manager

Lincoln, England, United Kingdom
JR United Kingdom
why some of the world’s biggest and best-known tech companies choose to work with us. The Team Chesamel has a large team of marketing experts delivering on client projects across the globe, ranging from fully integrated and embedded consultancy to ad-hoc on demand project delivery. You will be joining a collective focused on delivering excellent client … business transformation for our clients. About the Role: As a vendor resource within the EMEA Creator Product Marketing team, you will be instrumental in driving the success of our client’s creator products across the region. This role requires a highly organised, proactive, and data-savvy individual with exceptional project management and communication skills. You will work independently on … projects after initial onboarding, collaborating closely with client’s stakeholders and cross-functional teams to deliver impactful results. Core Responsibilities: 1. Product Marketing & Go-to-Market (GTM): Regional GTM Execution: Lead the regional execution of go-to-market plans for new creator product launches in EMEA. Localisation & Integration: Collaborate closely with global Product Marketing Managers (PMMs) to More ❯
Posted:

Product Marketing Manager

Chesterfield, England, United Kingdom
JR United Kingdom
why some of the world’s biggest and best-known tech companies choose to work with us. The Team Chesamel has a large team of marketing experts delivering on client projects across the globe, ranging from fully integrated and embedded consultancy to ad-hoc on demand project delivery. You will be joining a collective focused on delivering excellent client … business transformation for our clients. About the Role: As a vendor resource within the EMEA Creator Product Marketing team, you will be instrumental in driving the success of our client’s creator products across the region. This role requires a highly organised, proactive, and data-savvy individual with exceptional project management and communication skills. You will work independently on … projects after initial onboarding, collaborating closely with client’s stakeholders and cross-functional teams to deliver impactful results. Core Responsibilities: 1. Product Marketing & Go-to-Market (GTM): Regional GTM Execution: Lead the regional execution of go-to-market plans for new creator product launches in EMEA. Localisation & Integration: Collaborate closely with global Product Marketing Managers (PMMs) to More ❯
Posted:

Product Marketing Manager

Nottingham, England, United Kingdom
JR United Kingdom
why some of the world’s biggest and best-known tech companies choose to work with us. The Team Chesamel has a large team of marketing experts delivering on client projects across the globe, ranging from fully integrated and embedded consultancy to ad-hoc on demand project delivery. You will be joining a collective focused on delivering excellent client … business transformation for our clients. About the Role: As a vendor resource within the EMEA Creator Product Marketing team, you will be instrumental in driving the success of our client’s creator products across the region. This role requires a highly organised, proactive, and data-savvy individual with exceptional project management and communication skills. You will work independently on … projects after initial onboarding, collaborating closely with client’s stakeholders and cross-functional teams to deliver impactful results. Core Responsibilities: 1. Product Marketing & Go-to-Market (GTM): Regional GTM Execution: Lead the regional execution of go-to-market plans for new creator product launches in EMEA. Localisation & Integration: Collaborate closely with global Product Marketing Managers (PMMs) to More ❯
Posted:

Senior Infrastructure Engineer 279820

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Little Fish (UK) Ltd
as a technical escalation point and subject matter expert Supporting major incident investigations and recovery Leading technical input on change approvals and best practices Delivering technical projects and onboarding new customers Identifying and deploying automation opportunities Reviewing major incident reports and ensuring SLA compliance Who you are: Extensive experience in a similar infrastructure role Strong experience with Windows More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Infrastructure Engineer

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Littlefish
as a technical escalation point and subject matter expert Supporting major incident investigations and recovery Leading technical input on change approvals and best practices Delivering technical projects and onboarding new customers Identifying and deploying automation opportunities Reviewing major incident reports and ensuring SLA compliance Who you are: Extensive experience in a similar infrastructure role Strong experience with Windows More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Project Manager (Onboarding)

Derby, England, United Kingdom
Hybrid / WFH Options
Nurtur
As a Project Manager at Nurtur Ltd, you’ll play a pivotal role in driving the successful delivery of our SaaS solutions. You’ll manage a portfolio of client projects, from onboarding and implementation to post-launch support, ensuring a seamless experience throughout the customer journey. This role is ideal for someone who thrives in a fast … paced, enjoys working cross-functionally with developers and product teams, and is passionate about scaling processes that drive client success. Key Responsibilities Own the end-to-end delivery of up to 30 active projects, ensuring on-time, high-quality launches. Lead client onboarding and guide them through implementation, customisation, and go-live. Create and maintain delivery … forecasts, using tools like Monday.com to manage project schedules, capacity planning, targets, and work breakdown structures (WBS). Facilitate and contribute to internal and client-facing meetings, including sprint planning and delivery check-ins. Collaborate with design and development teams to define project scope, manage dependencies, and produce bespoke project briefs. Coordinate across departments to ensure technical deliverables meet More ❯
Posted:

Audit Software Consultant

Chesterfield, England, United Kingdom
JR United Kingdom
+ up to 25% bonus We’re looking for a motivated, detail-oriented Audit Software Consultant to support strategic customer evaluations and implementations of our client's SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide … clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯
Posted:

Audit Software Consultant

Leicester, England, United Kingdom
JR United Kingdom
+ up to 25% bonus We’re looking for a motivated, detail-oriented Audit Software Consultant to support strategic customer evaluations and implementations of our client's SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide … clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯
Posted:

Audit Software Consultant

Lincoln, England, United Kingdom
JR United Kingdom
+ up to 25% bonus We’re looking for a motivated, detail-oriented Audit Software Consultant to support strategic customer evaluations and implementations of our client's SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide … clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯
Posted:

Audit Software Consultant

Nottingham, England, United Kingdom
JR United Kingdom
+ up to 25% bonus We’re looking for a motivated, detail-oriented Audit Software Consultant to support strategic customer evaluations and implementations of our client's SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide … clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯
Posted:

Solutions Consultant

Northampton, England, United Kingdom
JR United Kingdom
clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯
Posted:
Client Onboarding
the East Midlands
10th Percentile
£30,500
25th Percentile
£33,750
Median
£37,500
75th Percentile
£68,750
90th Percentile
£78,500