4 of 4 Documentation Skills Jobs in the East Midlands

Providing technical support to end users via Service Desk software• Managing incidents, service requests, and infrastructure works• Supporting ICT projects and contributing to service improvements• Maintaining ICT assets and documentation• Ensuring high standards of customer service and technical delivery• Collaborating with third-party suppliers and internal teams• Upholding security standards and ICT policies Requirements: • Proven experience in 1st and … Active Directory, Exchange, SCCM, etc.)• Familiarity with ITIL service management principles and Service Desk tools• Experience supporting desktop/mobile environments and conducting fault resolution• Excellent communication and documentation skills• Ability to work under pressure and manage multiple priorities• Desirable: Local government ICT experience and knowledge of project management methodologies If this is a role you can support More ❯

issues at site with larger HCL team ensuring timely resolution with least downtime at site. Improves and maintains customer and employee satisfaction Performing asset inventory activities as needed Create documentation for processes and procedures of day-to-day work. Creating KB articles. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives/etc. Providing frontline customer … Support, including hardware and software troubleshooting and diagnosis. Required Skills/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation (Win10/MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong knowledge on Mac OS … pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktop support knowledge including hardware, software, and networking concepts Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers and Handhelds. Good knowledge of iOS, Android OS, rugged devices (tablets and iPads). Knowledge of windows Image build process More ❯

and support teams in self-service BI capabilities across OTBI and OAC. Integrate Fusion data with external sources using tools like OAC, OIC or REST APIs. Your Profile Key skills/knowledge/experience: Experience in BI/Analytics with Oracle Fusion Cloud BI/Reporting. Expertise in Oracle OTBI, BI Publisher, Smart View, Oracle Analytics Cloud. Deep understanding … metadata and management and KPI Design. Proficiency in SQL, XML and Excel-based reporting tools. Familiarity with Fusion role-based security and data access setups. Strong analytical, communication and documentation skills. Desirable skills/knowledge/experience: An Analytical and problem-solving mindset. Strong leadership and mentoring capabilities. Ability to manage multiple priorities in a fast-paced environment. More ❯

processes. Familiarity with safety management systems, risk assessment, and change control processes. Analytical thinking, keen observation, and the ability to synthesise diverse evidence into a clear compliance view. Excellent documentation and reporting skills, capable of producing robust and auditable reports. Recognition or acceptance by a relevant safety authority (or the ability to obtain such recognition). The ability More ❯