3 of 3 Knowledge Management Jobs in the East Midlands

part of the service desk, delivering to the standards and procedures agreed with Computacenters customers, including issue investigation, support documentation, and technical coaching. What youll do Incident/Request Management 80% Manage incidents related to mobile devices and services, routed from First Line Analysts, and resolve within SLA. Maintain technical knowledge and expertise associated with mobile platforms (iOS … Android, Workspace ONE). Progress and close incidents to a satisfactory conclusion using the incident management system. Liaise with team members and customers to ensure timely resolution of mobile-related issues. Escalate potential service issues to the Team Leader as needed. Support specific mobile technology projects as requested by the Team Leader. Knowledge Management 20% Review and … update mobile support documentation and procedures based on experience and feedback. Share knowledge with colleagues and customers through direct communication and knowledge-sharing tools. Proactively research mobile technology issues and solutions, documenting findings for team benefit. Actively develop personal knowledge of emerging mobile technologies and solutions. What youll need Current SC clearance or the eligibility and willingness More ❯

include bonus, employee support assistance and employee discounts. What you will be doing: You will be working in a highly outcome orientated team and be expected to use your knowledge to help develop scalable and robust AI infrastructure, methods and processes that can be adopted across the organisation. This will involve: Owning aspects of the AI infrastructure and robust … deployment within the Rolls-Royce enterprise architecture, Ensuring compliance with security policies and regulation authorities, Facilitating data acquisition and associated knowledge management of projects Leading and overseeing multiple data science projects. Ensuring methods and processes are captured, documented and re-usable by the wider organisation. While the role comes with no line management responsibilities you will be More ❯

of products and services that it provides to numerous corporate customers across several industry verticals including financial services, banking, pensions, retail, travel, utilities, telecoms and many more. The Commercial Management Team ensures that all the contracts concluded with clients are done in a manner that protects both parties and ensures that Experian balances risk and reward. The team is … Skills You will demonstrate a commitment to the use of IT and automated systems to assist in the delivery of legal services, and an understanding of the importance of knowledge management. Experience working in-house at an FCA-regulated business desirable but not essential. Knowledge of the following areas would be beneficial: Data and/or software licensing … Data protection Competition law Intellectual property Financial services regulation AdTech Risk management issues for an in-house legal team Post-qualification experience of drafting, negotiating and advising on commercial contracts ( including data and technology related agreements) would be ideal. Qualification as a solicitor, barrister or chartered legal executive (in England & Wales, Northern Ireland or Scotland), qualified as a lawyer More ❯