4 of 4 Performance Monitoring Jobs in the East Midlands

Change Management Jira ITSM (or equivalent ITSM platform) Networking including TCP/IP, DNS, DHCP, WAN, LAN and VLAN Cloud and physical storage technologies Performance monitoring, availability monitoring and restoration 2–3+ years' experience in a senior IT Support/3rd Line Support role or equivalent Qualifications … CCNA certification or equivalent networking knowledge Degree or equivalent commercial experience Desirable Microsoft Certifications CCNA Certification Previous Formula 1 Trackside experience (or similar high-performance environment) A genuine passion for Formula 1 and Formula E About You You'll be: Adaptable and able to thrive under pressure Resilient ...

helpdesk, ensuring tickets are triaged, prioritised, assigned, and resolved within agreed service levels. Lead, support, and develop helpdesk staff, including workload management, coaching, performance monitoring, and escalation support. Personally handle helpdesk tickets where required, including escalated tickets, complex issues, urgent business-impacting incidents, and during busy periods. … onboarding, offboarding, account access, permissions, device configuration, and security-related administration. Provide oversight and support for CRM SaaS platforms. Produce regular reporting on helpdesk performance, ticket volumes, resolution times, recurring issues, and service improvement actions. If you have experience across IT helpdesks, managing people, SLAs and tickets with ...

helpdesk, ensuring tickets are triaged, prioritised, assigned, and resolved within agreed service levels. Lead, support, and develop helpdesk staff, including workload management, coaching, performance monitoring, and escalation support. Personally handle helpdesk tickets where required, including escalated tickets, complex issues, urgent business-impacting incidents, and during busy periods. … onboarding, offboarding, account access, permissions, device configuration, and security-related administration. Provide oversight and support for CRM SaaS platforms. Produce regular reporting on helpdesk performance, ticket volumes, resolution times, recurring issues, and service improvement actions. If you have experience across IT helpdesks, managing people, SLAs and tickets with ...

related projects. Review analytical data generated by the QC laboratory as part of validation activities. Maintain and report validation-related KPIs to support quality performance monitoring. Support regulatory inspections and internal audits, including completion of corrective actions where required. Investigate non-conformances, performing root cause analysis and risk assessment. ...