10 of 10 Remote/Hybrid Service Delivery Jobs in the East Midlands

looking for an experienced ICT Service Delivery Manager to join a ICT team during an exciting period of organisational change. You'll lead the operational delivery of ICT services, ensuring systems are reliable, secure and customer focused while managing service improvements, ICT projects … operations across Service Desk, Infrastructure, Security and Development teams. Location: Southfield Road, Loughborough (Hybrid – 3 days office, 2 days remote) Pay: £22.41 per hour PAYE/£29.40 per hour Umbrella Contract: 12 months+ | Immediate Start Key Responsibilities: Manage ICT service delivery and service performance. Lead ...

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE … 22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams ...

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid – 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE … 22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams ...

business is continuously able to operate efficiently and effectively. Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery. Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell policies, to maintain compliance and service quality. Act as the second point of contact for escalated first-line service desk cases across network and desktop areas, to ensure timely resolution of complex issues. Triage incidents and engage the correct technology group(s), coordinating where multiple teams are involved, to drive efficient and accurate issue ...

annual salary up to £27,500.00 , depending on skills and experience and follows a hybrid working model. Tasks and responsibilities: Working closely with the Service Delivery Supervisor the role holder will be responsible for: Own service delivery and ensure SLAs are met Support client needs … offer a range of benefits including: 33 days annual leave, inclusive of Bank Holidays, with additional annual leave awarded after 5 and 10 years' service Enhanced pension contributions Life assurance Medicash healthcare plan Retail and lifestyle discounts through our Benefits Platform Health and wellbeing support, including an Employee Assistance ...

Head of Finance Delivery Circa £66k + Performance Related Pay + Medicash Spalding and Hybrid Working PSPS is looking to appoint its next Head of Finance Delivery, a pivotal leadership role responsible for delivering strategic financial advice, driving financial performance and supporting the long-term success of South … finance leadership team, you will have the opportunity to shape services, influence key decisions and develop high performing teams. As a Head of Finance Delivery: Oversee budget monitoring, forecasting, financial planning and statutory reporting, ensuring compliance with professional and legislative requirements. Lead the delivery of professional financial management ...

lead technology operations across a complex, multi-site environment. This is a key leadership appointment, providing strategic oversight of business systems, infrastructure, service delivery and operational technology across a highly service-focused organisation. Working alongside senior stakeholders, the successful candidate will drive technology performance, strengthen governance, develop … business-critical systems. Ensure the reliability, resilience and performance of technology services within a fast-paced 24/7 operating environment. Drive improvements across service management, governance, change control and incident management processes. Develop strong relationships with operational, commercial and executive stakeholders across the business. Lead the ongoing enhancement ...

exceptional level of service. Reporting to the Framework Manager, you will play a central role in managing allocated frameworks, associated client accounts and service levels. You will work closely with the framework team, fee earners, central teams and external clients to ensure internal and external client expectations are consistently … support teams and monitor ongoing compliance. Manage and submit regular management information (MI) reports. Coordinate responses across multiple departments and produce reports assessing service levels and performance against KPIs. Analyse and interpret complex data, including contract documentation. Support the management of revenue for key clients and assist with ...

exceptional level of service. Reporting to the Framework Manager, you will play a central role in managing allocated frameworks, associated client accounts and service levels. You will work closely with the framework team, fee earners, central teams and external clients to ensure internal and external client expectations are consistently … support teams and monitor ongoing compliance. Manage and submit regular management information (MI) reports. Coordinate responses across multiple departments and produce reports assessing service levels and performance against KPIs. Analyse and interpret complex data, including contract documentation. Support the management of revenue for key clients and assist with ...

Occupational Therapy and Assistive Technology . This is a varied senior administration role combining team supervision, business support, data and reporting, finance administration and service improvement . You will work closely with clinical leads, management and other departments, helping to ensure services run efficiently and that administrative processes, information … maintained to a high standard. The formal job description confirms responsibility for supporting Adult Social Care business processes, financial systems, data recording and service delivery. ## Key Responsibilities Oversee workloads and provide day-to-day support and guidance to administrative staff. Work closely with clinical leads and managers ...