Service Desk Team Leader
- Hiring Organisation
- Hamilton Barnes
- Location
- Northampton, Northamptonshire, UK
- Employment Type
- Full-time
excellence and grow your own skills in a modern, high-energy environment. The Role As Service Desk Team Leader, you will: Lead daily operations across the Managed Service Desk Own escalations, SLAs, XLAs & major incidents Coach & develop … strong relationships with customers & internal teams What You Need MSP experience Solid technical grounding (Networking, Server, Cloud, Security, Modern Workplace) Confident communicator & natural people leader Certifications like AZ-104, AZ-305, CCNA/CCNP, VCP, VMCE (bonus, not essential) What's on Offer £45,000–£55,000 Northampton (Hybrid ...