4 of 4 Service Desk Team Leader Jobs in the East Midlands

creative in making us the world's preferred choice. We are looking for an IT Service Desk Team Leader in Grange Park. The position will be based on-site during the induction and training period (6 months), after which more flexible working arrangements … available. The IT Service Desk Team Leader will guide the day-to-day operations of the Service Desk, ensuring high-quality technical support and an excellent customer experience across the organisation. The role involves supporting and developing Service ...

Yusen Logistics is seeking an IT Service Desk Team Leader to guide day-to-day Service Desk operations at Grange Park, Northampton. The role involves developing the Service Desk team … managing tickets and SLAs, and acting as escalation point for complex issues across Microsoft 365, endpoints, and ITSM processes. The successful candidate will lead service delivery, collaborate with Level 2 teams, and drive continuous improvement while ensuring excellent customer service and adherence to procedures. #J ...

Yusen Logistics is seeking an IT Service Desk Team Leader to oversee day-to-day IT support at Grange Park, Northampton. The role is on-site during the induction period (6 months) with potential flexible working arrangements afterwards. You will lead the Service Desk team, manage incidents and requests, collaborate with IT security and project teams, and coach staff to deliver high-quality support across Microsoft 365, Azure, Windows and end-user devices. #J-18808-Ljbffr ...

Infuse Technology in Derby is seeking an experienced Service Desk Manager to lead a busy desk of first and second-line engineers. You will drive service excellence, manage SLAs, and grow the team while collaborating with clients and internal stakeholders. … should have 5+ years in IT support or service desk leadership, strong ITSM/ConnectWise experience, and ITIL knowledge. A customer-focused, proactive approach is essential for success in this fast-paced environment. #J-18808-Ljbffr ...