5 of 5 Service Manager Jobs in the East Midlands

Digital Service Manager - Interim role until March 2026 Mansfield Full Time Contract - March 2026 £ TurnerFox are recruiting for an experienced Interim Digital Service Manager to join a forward-thinking Digital team. If you're confident managing suppliers, improving services and keeping things running smoothly, this could be a great fit! The Role of Digital … Service Manager Assist with developing, managing and scheduling Changes with the business and technical teams. Programming Requests for changes from the business in ITSM tool. Developing, documenting and updating processes and procedures Helping to develop and populate our Service Catalogue. Working with the Service Desk on initiatives, Ensuring Digital services are operating to expected levels … your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team Keywords for this role: Digital Service Manager, Digital Services Manager, Digital Service Owner, Service Manager, IT Service Manager, IT Services Manager, Service Delivery Manager, Digital Delivery More ❯

Technical Service Delivery Manager As a Technical Service Delivery Manager at Bechtle you will be responsible for ensuring the seamless delivery of IT services and solutions to our High-Profile Customers. You will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet agreed-upon standards, timelines … and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle’s customers, ensuring their evolving technical and service needs are … met while aligning service delivery with organizational goals. Job Role Responsibilities (% of Time) Service Delivery (30%) Ensure operational service targets and contractual obligations are consistently met, tracking issues through to resolution and escalating to senior support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing More ❯

Digital Service Manager - Contract Opportunity Location: North Nottingham Contract Type: 4-month contract Day Rate: DOE Start Date: ASAP IR35 Status: Inside IR35 About the Role We are looking for an experienced Digital Service Manager to join our client's team and lead service management activities aligned with ITIL principles. You will ensure … the delivery of high-quality digital services, manage stakeholders and suppliers, and drive efficiency improvements across the organisation. Key Responsibilities Oversee service management processes to support digital services. Collaborate with internal teams and external partners to maintain service quality and performance. Deputise for the Lead Service Manager when required. Manage risks associated with system changes … improvements year-on-year. Support and mentor junior team members. Essential Skills & Experience ITIL Foundation certification (plus at least one ITIL Lifecycle course or equivalent). Proven experience in service management and stakeholder engagement. Strong decision-making and problem-solving skills. Excellent communication and collaboration abilities. Solid understanding of modern software development and testing practices (e.g., Scrum). Experience More ❯

Role/Job title Service Introduction Manager Work Location Nottingham Role type - Permanent/Fixed Term/Contracting Contract Mode of working Hybrid/office based Hybrid If Hybrid, how many days are required in office? 3 Number of positions 1 Duration of assignment 6 months Any other working conditions - travel/on call/shifts To … be published on job boards from below onwards In the Health and Beauty Retailer space the role purpose is to use our Service and Business Operation expertise we collaborate across Delivery and Service, including internal IT teams, partner IT teams and 3 rd parties to assess risk and ensure the quality transition of all new and changing application … lead solutions. Your responsibilities: Understand and document a projects impact on service, including designing any new or changing service models including run costs for any new or amended project elements. To represent the customer when liaising with 3 rd parties and partners to ensure robust end-to-end support model is delivered. To be the service representative More ❯

Software Professional Services Manager £45,000 to £50,000 Scunthorpe 35 hours per week (Mon - Fri) Office Based Are you a strategic leader with a passion for delivering predictable, high-quality software projects while creating effortless customer experiences? As our Software Professional Services Manager, you'll lead the delivery of our ERP implementations and operational processes … consultants, driving process consistency, and ensuring every customer feels confident in their solution through effective, engaging training delivery and a well-supported onboarding journey. Overview The Software Professional Services Manager will oversee the end-to-end Delivery of our software implementation team across our multi-product ERP portfolio — including Microsoft Dynamics 365 Business Central, Sage 200, Sage Intacct … critical solutions. You'll guide, coach, and mentor your team to achieve excellence in delivery, communication, and utilisation, embedding a culture of clarity, accountability, and confidence. Collaborating with ERP Service Desk, Account Managers, Business Development Manager and Leadership, you'll ensure customers experience a seamless journey from project initiation through to long-term partnership. Key Responsibilities Lead More ❯