10 of 10 Support Analyst Jobs in the East Midlands

Role: Business Systems (ERP) Support Analyst Location: Lincolnshire (Hybrid, minimum of 3 days a week on site) Salary: £35,000 per annum + annual bonus Hours: Monday to Friday, 8:30 AM - 5:00 PM Benefits: Annual bonus, private medical insurance, company pension, free on-site lunches, free parking, company events, sick pay Picture yourself working with a … global manufacturing group, a company with 13 UK sites that's passionate about sustainability and always pushing the boundaries of technology. As a Business Systems (ERP) Support Analyst, you'll be at the heart of their operations, helping teams across finance, manufacturing, and more do their best work. Based in Lincolnshire, you'll have the flexibility to work … colleagues by travelling between sites. You'll join a small, supportive IT team led by a manager who truly cares about helping people grow. Working alongside a skilled Business Analyst with deep technical expertise, a couple of skilled IT technicians, and a Power Platform specialist, you'll be part of a group that values collaboration and trusts each other More ❯

Junior IT Support Analyst/Entry Level IT Engineer, £140 per day inside IR35 1-3 months rolling contract, Derby Bench IT require a Junior IT Support Analyst to join a large organisation starting ASAP working onsite full time in Derby is mandatory. This position would be ideal for an individual who is looking to start … IT or has some experience which they are looking to build upon and learn. The successful candidate should have the skills and experience included below; Some experience in IT support or relevant internship. Associate's degree in IT, Computer Science, or related field; or equivalent experience. Respond to IT service desk tickets. Assist users via phone, email, or in … person. Set up and maintain computers and peripherals. Manage user accounts and passwords. Support software installations and updates. Ability to troubleshoot technical issues. Good communication skills. Strong problem-solving skills. Ability to work independently and in a team. Junior IT Support Analyst/Entry Level IT Engineer, £140 per day inside IR35 1-3 months rolling contract More ❯

Commercial Support Analyst Inspire Resourcing are recruiting for a Commercial Support Analyst on behalf of our client in Chesterfield. This is a fantastic opportunity to join a growing, international business with scope to develop your career. Duties: Maintenance of Pricing in ERP System Work through specific quotes, tenders and projects for the UK, Europe and MEAAP … to ensure the business meets the margin expectations required. Proving support on margin analysis on new introductions as well as post launch analysis. Responsible for claim backs, distributor and end user price files, National account sales figure, tenders and incentives. Margin Analysis - Providing information back to the business on margin performance by customer and product, highlighting any movements with … reasons. Identify and comment on trends and results. Preparing statistics on margin, competitors pricing etc. to support the Product Team as well as Directors Prepare claim backs from customers for Finance. Prepare price lists for the business. Requirements: Previous experience in an analytical role Experience with MS Excel £28k - £34k DOE Inspire Resourcing Ltd Commercial Division also has roles More ❯

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging … technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in addition to Batch Management and Event Monitoring. The Responsibilities * Batch Monitoring … achieved. * Patch Management. * Increase the First Time Fix rate. * Adhere to escalation procedures. * Assist with technical escalations for other team members. * Monitor call queue and follow up with specialist support teams for resolution. The Requirements * Security (SC Clearance) or able to achieve. * A good technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. * Some Infrastructure More ❯

Role: Support Analyst Type: Permanent Salary: £27,500 Location: Hybrid - remote with travel twice per week We're looking for a friendly and tech-savvy Support Analyst to join a growing tech business that supports the healthcare sector. This is a hybrid role, with the expectation of being in the office in Lincolnshire at least two … figuring out what's gone wrong, and getting it sorted as quickly as possible (all while keeping your cool and providing excellent customer service). Responsibilities: Providing first-line support to customers via phone and email Investigating and troubleshooting technical issues Running SQL updates to fix data issues and create custom reports Logging and managing support tickets through … Someone who loves solving problems and can think on their feet Brilliant communication skills - both written and verbal Good at juggling multiple tasks and prioritising under pressure Previous application support experience is a bonus (but not essential) Experience with SQL is an advantage (but not essential) Benefits: You'll be joining a supportive company where personal development is encouraged. More ❯

D365 Business Central Support Analyst Hybrid £50k - £70k We're partnered with a large UK manufacturer who are on a mission to transform their expansive ERP landscape onto Dynamics Business Central. As a D365 Business Central Support Analyst, you’ll play a key role in enhancing the system and streamlining business processes, particularly within manufacturing operations. … a company that values innovation, collaboration, and continuous improvement. You'll be responsible for analysing and improving manufacturing business processes, gathering functional requirements as well as providing training and support to users. You will also be troubleshooting system issues, promoting best practices, and data analysis for reporting. Previous Experience Required: Strong understanding of manufacturing business processes. Experience supporting and More ❯

First Line Support £24,000 (hybrid after probation) The Company: A large-scale enterprise providing essential operational and technical support to its nationwide network of branches. By centralising key services and systems, the company ensures consistency, reliability, and efficiency across all locations - enabling each branch to focus on delivering quality service to their local communities. The Role: As … a first line support analyst, you will be speaking directly with customers, logging their issues, and managing tickets relating to their problems. You will handle cases yourself where possible or escalate them to the wider team when necessary. This is a fantastic chance to gain hands-on experience, develop your technical and communication skills, and build a strong … within the team, offering a clear and rewarding career pathway with plenty of learning opportunities. Your Responsibilities Act as the first point of contact for customers, providing first line support for application issues. Communicate professionally with customers to understand and document their technical problems. Log, manage, and update support tickets accurately using the company's helpdesk system. Troubleshoot More ❯

Senior Applications Analyst - Loughborough (Hybrid) £40,000 - £50,000 Role: We're seeking a Senior Applications Analyst to lead the support, development, and optimisation our client's organisation's critical application and infrastructure estate. You'll take ownership of complex systems, drive key upgrade projects, and play a pivotal role in service improvement ensuring that the systems … You'll be a trusted technical advisor, collaborating closely with IT leadership and business stakeholders. Key Responsibilities: Act as SME for application services, delivering advanced 2nd/3rd line support across Windows Server, business systems, and cloud platforms (Azure/365). Lead and deliver major software upgrades, system integrations and migration, working with project teams and senior stakeholders. … maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior users, suppliers, and third parties to resolve incidents and deliver service improvements. Mentor and support junior analysts, sharing knowledge and best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd More ❯

Our client, a global power distribution company, is currently seeking an experienced IT Analyst for a contract position. This role involves supporting a number of sites based in the midlands and north midlands, providing crucial technical assistance to both local and remote users. Key Responsibilities: Deploying, configuring, and supporting end-user hardware such as PCs, laptops, mobile devices, printers … operating systems and productivity software. Adhering to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Providing on-site IT support and assisting in resolving broader technical issues. Contributing to root cause analysis and long-term problem management. Acting as a key point of contact between IT and users, promoting … site 2-3 days of the week as a 'home base'. The other 2-3 days of the week you will travel to other sites to provide IT support where required. Nottinghamshire (2 sites) Leicestershire (2 sites) West Midlands (1 site) Worcestershire (1 site) Some very occasioanl travel to Lincolnshire (1 site) Fuel is covered and some of More ❯

Our client, a global power distribution company, is currently seeking an experienced IT Analyst for a contract position. This role involves supporting a number of sites based in the midlands and north midlands, providing crucial technical assistance to both local and remote users. Key Responsibilities: Deploying, configuring, and supporting end-user hardware such as PCs, laptops, mobile devices, printers … operating systems and productivity software. Adhering to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Providing on-site IT support and assisting in resolving broader technical issues. Contributing to root cause analysis and long-term problem management. Acting as a key point of contact between IT and users, promoting … site 2-3 days of the week as a 'home base'. The other 2-3 days of the week you will travel to other sites to provide IT support where required. Nottinghamshire (2 sites) Leicestershire (2 sites) West Midlands (1 site) Worcestershire (1 site) Some very occasioanl travel to Lincolnshire (1 site) Fuel is covered and some of More ❯