Farnham, Surrey, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
IT SupportAnalyst As part of continuing business growth, an IT SupportAnalyst, is required to join one of the region's most successful accountancy firms. The successful IT SupportAnalyst will be the 1st line of support on a busy helpdesk, dealing … IT issues. Following a successful probation, you will be able to work from home up to 2 days a week. The Role The IT SupportAnalyst, will join the IT team of a growing top 40 accountancy firm with offices in central and southern England, as they seek … to provide an exceptional support service to c.500 users. The IT SupportAnalyst will be responsible for picking up helpdesk queries and investigating their resolution, or passing on to the 2nd line where appropriate. Benefits Up to 30 days' holiday Matched pension contribution Life assurance Health cash More ❯
Desktop SupportAnalyst/2nd Line SupportAnalyst I have an exciting new opportunity that has become available for a Desktop SupportAnalyst/2nd Line SupportAnalyst to work for a market leading Law Firm in Birmingham on a permanent basis. … Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate … liaise with other internal support teams, internal senior management and suppliers in the day to day management of Incidents and Service Requests. And where appropriate initiates the escalation process for Major Incidents. Identifies key issues and risks, escalating promptly to line management team. Attends and actively participates in all More ❯
Client & Business SupportAnalyst – Derivatives My global FinTech client, based in London, is looking for a permanent Level 2 Client & Business SupportAnalyst to support derivative reference data products and services, and their client onboarding and support portal, used by an international client base. … Hybrid working, 3 days in the London office, paying up to £60k. The Level 2 Client and Business SupportAnalyst will work with both internal stakeholders and external clients to resolve inquiries and issues on product and service features and and/or application functionality, responding with timely … collaborate well with colleagues and clients alike, and somebody who displays proactive issue ownership and accountability. Whilst working as part of a global client support team, the role is London based on normal London working hours. Key skills: Experience working in a Client facing SupportAnalyst role More ❯
london, south east england, united kingdom Hybrid / WFH Options
Scot Lewis Associates
Client & Business SupportAnalyst – Derivatives My global FinTech client, based in London, is looking for a permanent Level 2 Client & Business SupportAnalyst to support derivative reference data products and services, and their client onboarding and support portal, used by an international client base. … Hybrid working, 3 days in the London office, paying up to £60k. The Level 2 Client and Business SupportAnalyst will work with both internal stakeholders and external clients to resolve inquiries and issues on product and service features and and/or application functionality, responding with timely … collaborate well with colleagues and clients alike, and somebody who displays proactive issue ownership and accountability. Whilst working as part of a global client support team, the role is London based on normal London working hours. Key skills: Experience working in a Client facing SupportAnalyst role More ❯
IT Service Desk Analyst/1st Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line SupportAnalyst to join our London based law firm on a 2 year fixed term contract basis. IT Service Desk Analyst/1st Line SupportAnalyst Key Responsibilities: * Providing a professional and consistent level of Technology support to all staff * Responding to incoming incidents and requests at first point of contact reported via all mediums * Ensuring all incidents and requests are accurately recorded at the time of … and potential issues * Keeping customers apprised and updated * Escalating problems to the senior team members and third-party suppliers where necessary IT Service Desk Analyst/1st Line SupportAnalyst Attributes/Skills: * Knowledge of Windows 10 and Microsoft Office 365 * Understanding of PC Hardware and operating More ❯
Technical SupportAnalyst Hyde Park, London (with travel to all parks) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are … green spaces are among the most visited attractions in the UK with 77 million visits every year. We are now looking for a Technical SupportAnalyst to join us on a full-time, permanent basis, working 36 hours per week. The Benefits - Salary of … a technically skilled IT professional to join our innovative and iconic organisation. Youll have the chance to shape and enhance the digital tools that support the smooth running of some of the UK's most treasured green spaces. Youll be involved in engaging and innovative projects that will supportMore ❯
Technical SupportAnalyst Hyde Park, London (with travel to all parks) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are … green spaces are among the most visited attractions in the UK with 77 million visits every year. We are now looking for a Technical SupportAnalyst to join us on a full-time, permanent basis, working 36 hours per week. The Benefits - Salary of … technically skilled IT professional to join our innovative and iconic organisation. You ll have the chance to shape and enhance the digital tools that support the smooth running of some of the UK's most treasured green spaces. You ll be involved in engaging and innovative projects that will More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. … The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. … The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. … The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities More ❯
SupportAnalyst - Front Office , Fixed Income Large investment bank requires an Application SupportAnalyst to join their Front Office facing Fixed Income Trading group providing 1st/2nd line support and enhancement to their execution, pricing and associated infrastructure solutions for the Rates business. Candidates … will be responsible for facing off to traders, risk managers and external clients providing Trading SupportAnalyst expertise, increasing of systems performance, infrastructure systems deployment, extensions and analysis of the implementation and integration requirements for the global trading system. Candidates will be expected to hold a full and … distributed global systems gained from either an Investment Bank or Hedge Fund, Unix and Front Office infrastructure. Full detailed spec available. Essential skills: Production SupportAnalyst Front Office Application Support across Rates/Government Bonds, FX or Emerging Markets Service Reliability Front Office Intraday Risk Management Database More ❯
SupportAnalyst - Front Office , Fixed Income Large investment bank requires an Application SupportAnalyst to join their Front Office facing Fixed Income Trading group providing 1st/2nd line support and enhancement to their execution, pricing and associated infrastructure solutions for the Rates business. Candidates … will be responsible for facing off to traders, risk managers and external clients providing Trading SupportAnalyst expertise, increasing of systems performance, infrastructure systems deployment, extensions and analysis of the implementation and integration requirements for the global trading system. Candidates will be expected to hold a full and … distributed global systems gained from either an Investment Bank or Hedge Fund, Unix and Front Office infrastructure. Full detailed spec available. Essential skills: Production SupportAnalyst Front Office Application Support across Rates/Government Bonds, FX or Emerging Markets Service Reliability Front Office Intraday Risk Management Database More ❯
IT User Support Specialist/IT SupportAnalyst A fantastic opportunity has arisen for a IT User Support Specialist/IT SupportAnalyst to join our London based law firm on a permanent basis. IT User Support Specialist/IT SupportAnalyst … and Duties: * Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service; * Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York; * Log all calls … using Helpdesk Software (iSupport); * Escalate calls to the appropriate teams with the assistance of the IT User Support Coordinator; * Must be able to prioritise support requests and keep clients informed of the status of their query; * Provide direct hands on IT support to users in a Microsoft More ❯
IT SupportAnalyst A fantastic opportunity arisen for an IT SupportAnalyst to join national IT Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making … we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! Main Responsibilities for the successful IT SupportAnalyst: As an IT SupportAnalyst your role will be a mix of working on client projects and service desk escalations … excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. To provide mentoring and support to other members of the team. To provide remote technical support via email and telephone to end users so that operational problems and More ❯
IT Service Desk Analyst/1st Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line SupportAnalyst to join our London based law firm on a 2 year fixed term contract basis. IT Service Desk Analyst/1st Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of … and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Service Desk Analyst/1st Line SupportAnalyst Attributes/Skills: • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating More ❯
IT Service Desk Analyst/1st Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line SupportAnalyst to join our London based law firm on a 2 year fixed term contract basis. IT Service Desk Analyst/1st Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of … and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Service Desk Analyst/1st Line SupportAnalyst Attributes/Skills: • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating More ❯
Technical Support Engineer/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for a Technical Support Engineer/1st/2nd Line SupportAnalyst to join our Manchester based firm on a permanent basis. Technical Support Engineer/1st/… 2nd Line SupportAnalyst Responsibilities and Duties: * Provide end-user IT assistance on all core desktop applications and technologies. * Assist the Service Desk Delivery Manager in the triage of tickets, including: * Serving as the end user advocate, maintaining regular communication with end users as necessary to keep them … changes or agreed outages. * Collect missing/necessary information from end users and accurately create and update service tickets in our ticketing system. Technical Support Engineer/1st/2nd Line SupportAnalyst Knowledge, Sills and Experience: * ITIL Certification is preferred * Experienced working with, troubleshooting and improving More ❯
Technical Support Engineer/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for a Technical Support Engineer/1st/2nd Line SupportAnalyst to join our Manchester based firm on a permanent basis. Technical Support Engineer/1st/… 2nd Line SupportAnalyst Responsibilities and Duties: * Provide end-user IT assistance on all core desktop applications and technologies. * Assist the Service Desk Delivery Manager in the triage of tickets, including: * Serving as the end user advocate, maintaining regular communication with end users as necessary to keep them … changes or agreed outages. * Collect missing/necessary information from end users and accurately create and update service tickets in our ticketing system. Technical Support Engineer/1st/2nd Line SupportAnalyst Knowledge, Sills and Experience: * ITIL Certification is preffered * Experienced working with, troubleshooting and improving More ❯
IT SupportAnalyst Desktop Support Corporate Law Firm Permanent Up to £35,000 An exciting opportunity for an IT SupportAnalyst to join a truly international law firm in the city. This rare opportunity will see you joining a modern and forward-thinking law firm … help build your knowledge and career prospects. Duties will include: Setting up new users Creating email addresses Setting up program-specific users Providing Citrix support You will also train new members of staff on Teams, provide AV support, and manage the firm’s MFPs. The perfect IT SupportAnalyst will ideally have experience within a corporate, legal, or professional services environment. Being the first point of contact for all 1st line queries, you will boast excellent communication skills and be able to work towards SLAs. You will also get exposure to wider IT issues including 2nd More ❯
IT SupportAnalyst Desktop Support Corporate Law Firm Permanent Up to £35,000 An exciting opportunity for an IT SupportAnalyst to join a truly international law firm in the city. This rare opportunity will see you joining a modern and forward-thinking law firm … help build your knowledge and career prospects. Duties will include: Setting up new users Creating email addresses Setting up program-specific users Providing Citrix support You will also train new members of staff on Teams, provide AV support, and manage the firm’s MFPs. The perfect IT SupportAnalyst will ideally have experience within a corporate, legal, or professional services environment. Being the first point of contact for all 1st line queries, you will boast excellent communication skills and be able to work towards SLAs. You will also get exposure to wider IT issues including 2nd More ❯
IT Desktop SupportAnalyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on More ❯
IT Desktop SupportAnalyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on More ❯
Are you a Software SupportAnalyst with a proven track record of working in C# environments? Seeking a new and rewarding challenge with a local business making an impact on a national scale? If so, read on. My client, a leading Software Solutions provider. They are seeking a … Software SupportAnalyst to support web, mobile, and desktop applications. You’ll be the first point of contact for technical issues and manage the full life cycle of support. As a Software SupportAnalyst, you will be responsible for troubleshooting and resolving software issues, escalating … when necessary. As part of a small and talented team, you will accurately log support calls with detailed steps and screenshots, maintain software installations, environments, and backups and assist with testing and facilitating new software releases. As a Software SupportAnalyst, you will have: Experience in IT More ❯
ROLE OVERVIEW Our client is currently looking for an IT SupportAnalyst to join a leading pharmaceutical company based in Liverpool. As the IT SupportAnalyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment … and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT SupportAnalyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems … and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the IT SupportAnalyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent More ❯
Programming SupportAnalyst Epsom, Surrey, KT17 £35,000 - £40,000 plus strong benefits including a contributory pension scheme, private healthcare, personal development training, rising holiday and lots more. Keywords: Programming, Development, Data, Reporting, SharePoint, MSS, Robotic Process Automation, Oracle SQL, Microsoft SQL, Unix, C#, MSS Letters, MSS Configuration … RPA, Datastore DSX, Transform, Sopra, Banking, Financial Services, IT Service Desk, Support, Troubleshooting. My client is a hugely successful organisation within the financial services sector. They are highly regarded and well-established. They offer a fantastic working environment as well as an excellent benefits package including a generous pension … private healthcare, personal development training, rising holiday and lots more. Due to growth, they are looking for a Programming SupportAnalyst to report into the Head of Development and Data. Programming SupportAnalyst – More Information The Programming SupportAnalyst will be responsible for supporting More ❯
