1 to 3 of 3 Technical Support Engineer Jobs in the East Midlands

This Technical Support Engineer role offers a unique opportunity to work in a growing and innovative company within a traditionally archaic industry. While big players in the market are slow to innovate, this company is committed to bringing groundbreaking products to market. Over the past three years … stands apart from typical corporate roles. Employees enjoy the freedom to shape their roles, contribute ideas, and see their suggestions implemented. In addition to technical support, you will be responsible for the development, testing, and integration of new camera systems, IoT (4G Routers), and software products, resolving faults … identifying market trends, and exploring new technologies. You will evaluate, create, and update field service guides to enhance engineer awareness and first-time fix rates, while staying current with industry trends and onboarding new hardware products. Additionally, you will manage helpdesk tickets from initiation to resolution, provide fault-finding more »

Technical Support Engineer To provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/… emergency power, paralleling with the grid, and other complex applications, engine only functions and off highway implementations. To provide technical support and product development guidance to DSE’s internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team. Training … past experience using source control tools Enthusiastic and eager to learn, not intimidated by complex engineering concepts Key Duties & Responsibilities: Providing customers with global technical support (training, trouble shooting, commissioning etc.) via telephone, email, remote desktop sessions (e.g., Microsoft Teams, Zoom, etc) and face-to-face on a more »

Job Title: Technical Customer Support Engineer Reports to: Senior Technical Customer Support Engineer Location: Hybrid – Spalding/Home 3 month FTC The LightSpeed Experience Rewarding experience. Meaningful outcomes. Making a difference in people's lives. That's what motivates us. Embrace diversity. Celebrate inclusion. … customer expectations at all times ensuring they are kept fully up to date on the progress of the issue in plain jargon free language Support planning, co-ordination and implementation for fault repairs Ensuring all Scheduled maintenance activities are logged completed Liaising with other departments and 3rd party suppliers … we’ll be happy to make reasonable adjustments to our processes for you. Please let us know in good time, so that we can support you to perform at your best. What we can offer you Competitive Holiday Allowance + Bank Holidays Medical Health Insurance Death in Service Cover more »