will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a … growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity - prioritising positive user experiences over marketing gimmicks or dark patterns. Key responsibilities Lead, plan, develop, and conduct design research using the most suitable methods for each project. Produce robust, data-driven artefacts that inform design decisions. Collaborate with client teams to deliver relevant and practical research plans. Apply both qualitative and quantitative research techniques effectively. Provide coaching and guidance to other researchers. Demonstrate a sound understanding of information architecture, interaction design, and More ❯
will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a … growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity - prioritising positive user experiences over marketing gimmicks or dark patterns. Key responsibilities Lead, plan, develop, and conduct design research using the most suitable methods for each project. Produce robust, data-driven artefacts that inform design decisions. Collaborate with client teams to deliver relevant and practical research plans. Apply both qualitative and quantitative research techniques effectively. Provide coaching and guidance to other researchers. Demonstrate a sound understanding of information architecture, interaction design, and More ❯
will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a … growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity - prioritising positive user experiences over marketing gimmicks or dark patterns. Key responsibilities Lead, plan, develop, and conduct design research using the most suitable methods for each project. Produce robust, data-driven artefacts that inform design decisions. Collaborate with client teams to deliver relevant and practical research plans. Apply both qualitative and quantitative research techniques effectively. Provide coaching and guidance to other researchers. Demonstrate a sound understanding of information architecture, interaction design, and More ❯
will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a … growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity - prioritising positive user experiences over marketing gimmicks or dark patterns. Key responsibilities Lead, plan, develop, and conduct design research using the most suitable methods for each project. Produce robust, data-driven artefacts that inform design decisions. Collaborate with client teams to deliver relevant and practical research plans. Apply both qualitative and quantitative research techniques effectively. Provide coaching and guidance to other researchers. Demonstrate a sound understanding of information architecture, interaction design, and More ❯
will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a … growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity - prioritising positive user experiences over marketing gimmicks or dark patterns. Key responsibilities Lead, plan, develop, and conduct design research using the most suitable methods for each project. Produce robust, data-driven artefacts that inform design decisions. Collaborate with client teams to deliver relevant and practical research plans. Apply both qualitative and quantitative research techniques effectively. Provide coaching and guidance to other researchers. Demonstrate a sound understanding of information architecture, interaction design, and More ❯
will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a … growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity - prioritising positive user experiences over marketing gimmicks or dark patterns. Key responsibilities Lead, plan, develop, and conduct design research using the most suitable methods for each project. Produce robust, data-driven artefacts that inform design decisions. Collaborate with client teams to deliver relevant and practical research plans. Apply both qualitative and quantitative research techniques effectively. Provide coaching and guidance to other researchers. Demonstrate a sound understanding of information architecture, interaction design, and More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Ad Warrior
Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You … content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public … sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas More ❯
Nottingham, Nottinghamshire, England, United Kingdom
DVSA
to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You … designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public … sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
MND Association
contact for our website agency and manage the day-to-day relationship. Ensure technical and strategic alignment across all digital products and platforms. Champion user-centred design and deliver accessible, efficient user journeys. Maintain compliance with security and accessibility standards, identifying and addressing risks. Lead the development and maintenance of processes, technical documentation, policies More ❯
Employment Type: Permanent, Part Time, Work From Home
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Keystream Group Limited
working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that … heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and … and delivering large-scale research programmes (qualitative & quantitative) A proven ability to translate insights into strategic decisions that improve services In-depth knowledge of user-centred design principles and a wide range of research methodologies Strong communication and influencing skills, with the ability to engage senior stakeholders Expertise in accessibility and inclusive design, ensuring More ❯
Loughborough, Leicestershire, United Kingdom Hybrid / WFH Options
Keystream Group Limited
working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that … heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and … and delivering large-scale research programmes (qualitative & quantitative) A proven ability to translate insights into strategic decisions that improve services In-depth knowledge of user-centred design principles and a wide range of research methodologies Strong communication and influencing skills, with the ability to engage senior stakeholders Expertise in accessibility and inclusive design, ensuring More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
MND Association
meet the needs of our user communities and support the MND Association's strategy. The Digital Products Manager will work with colleagues, agencies and suppliers to design, optimise and manage digital platforms that are secure, accessible and engaging. The Digital Products Manager will elevate impact through user-focused digital solutions. You'll lead the … continuous improvement with our digital agency to deliver the best experience for our digital audiences Scope new products, map user journeys and enhance existing services to design or optimise digital experiences Advise on the procurement of new third party digital platforms and technology Translate business and user requirements into technical specifications and user … skills in Drupal CMS and Microsoft Dynamics 365 Experienced across the full product lifecycle with knowledge of team roles and documentation Strong understanding of user-centred design, user journeys and testing Awareness of best practice and emerging trends in digital technology Broad knowledge of accessibility principles and tools to support inclusive designMore ❯