4 of 4 User-Centered Design (UCD) Jobs in the East Midlands

About the role This role is pivotal in helping the council design and improve digital services around real user needs. As a User Experience and Service Design Lead in the Digital team, you will work with both staff and residents to understand … journeys. You will help identify process improvements and shape accessible, intuitive and evidence-led digital experiences. You will combine user experience design, service design, user research and business analysis skills to support service improvements and change guided by data and insight, with ...

prioritization. Present roadmap updates, product performance metrics and recommendations to senior leadership. User Experience & Customer Focus Champion user‐centric design and continuous improvement. Support user research, stakeholder interviews and usability testing. Analyse user feedback, support tickets and platform analytics ...

scale. To be successful as a Data Product Manager , you should have experience with; Data Product Management Experience Platform Experience User centered design Some other highly valued skills may include; Digital Transformation Experience Market Understanding Tooling Experience You may be assessed ...

Articulate, with Captivate experience also useful as we transition away from it, ensuring content is current and legally compliant. Digital resource development: Design digital resources that are useful for employees including videos and checklists. Curate, maintain, and update high-quality digital learning content ensuring alignment with business needs. … User centred design: Conduct user centred research to understand colleague tasks, needs and concerns, using insights to shape more effective learning experiences. Stakeholder (internal/external) management: Manage stakeholder relationships across the organisation and with our clients delivering on time with excellent communications. Manage ...