2 of 2 Head of E-Commerce Jobs in East Sussex

their global digital presence, focusing on increasing online bookings, conversions, and revenue. You will build and lead a team of e-commerce specialists, work closely with marketing, and collaborate with tech to continuously improve the customer journey and experience. Head of … Lead Global eCommerce Strategy: Own and execute a strategy to drive year-on-year growth in bookings and sales. Analytics & CRO · Define e-commerce KPIs and performance dashboard · Utilise data analytics to track and report on KPIs, monitor customer behaviour, and drive informed decision-making. Plan … and evaluate a programme of Conversion Rate Optimisation (CRO) a nd feedback into the web development roadmap Drive Performance: Manage e-commerce P&L, delivering against online sales targets. Optimise the Customer Journey: Use data to create personalised experiences and improve conversion rates. Tech More ❯

Job Description Head of eCommerce Location Ashford, Kent (hybrid 1 -2 days p/week) We have an exciting opportunity for a Head of eCommerce to join our Marketing and Digital Leadership Team. Reporting into the Marketing and Digital Director you will … manage the eCommerce team and key partners, being responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and frictionless sales process that drives business growth Work closely with cross functional teams … Commercial, Design and external development, technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our More ❯