2 of 2 ITSM Jobs in East Sussex

BIMM University. Diagnose and resolve a broad range of hardware, software, operating system and connectivity issues. Manage incidents and service requests through the IT service management platform, taking ownership through to resolution or escalation where appropriate. Configure, deploy and maintain laptops, desktops, mobile devices and other workplace technologies. Help ensure ...

Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and the ability to troubleshoot network connectivity issues. * Familiarity with IT Service Management (ITSM) tools such Halo ITSM for incident and request management. * Basic scripting skills in languages such as PowerShell, Python, or Bash for automating routine tasks ...