effectively with technical and non-technical stakeholders.A successful Head of IT Applications should have: Strong project management and change management skills Strategic thinking and business acumen Excellent communication and stakeholderengagement Analytical mindset with data driven decision making Deep understanding of customer journey mapping and UX 7+ years in business applications, IT management, or digital transformation Experience in More ❯
Microsoft Fabric (Data Pipelines, Lakehouse). Advanced Python skills for data engineering tasks. Familiarity with data visualisation best practices and UI/UX principles. Experience in requirement gathering and stakeholder engagement. Leadership or mentoring experience. Microsoft certifications e.g. PL-300, DP-600, DP-700 About Us We are a business and technology consultancy and one of the UK's More ❯
Business Design Lead (Stakeholder Management & CRM) The Business Design Lead - CRM will work with teams to lead the design and optimisation of how our client understands and engages with their stakeholders. Bringing together that essential insight for impactful action. -Lead the business design of the ‘Understand Our Stakeholders’ initiative, working with stakeholders and the DDaT team, defining the key … elements which will be critical including the data definitions, workflows and the roles/permissions.-Lead the engagement with internal stakeholders (including workshops) to design the key user journeys to create an end to end CRM journey and platform, which will work with other processes such as Case Management and for users across the business.-Engage with teams across … organisation to understand current CRM usage and pain points -Strategic Process Design & Improvement – Ability to lead the team to map, analyse and redesign business processes with a focus on stakeholderengagement and regulatory effectiveness.-Proven experience in business process design or service design leadership roles. Familiarity with CRM platforms, ideally Microsoft Dynamics 365 and the associated ‘PowerPlatform’ tools More ❯
departments, and third-party suppliers. Project Coordination Coordinate technical, commercial, and operational setup activities. Ensure timely installation and commissioning. Track progress against milestones and proactively manage risks and delays. StakeholderEngagement Facilitate kick-off meetings and regular check-ins with clients. Collaborate with engineering, billing, legal, and customer service teams. Ensure all stakeholders are aligned and informed throughout … operations - PMP, Prince2, or similar certification is a plus. Experience managing and successfully leading teams to deliver results Proficiency in project management tools and CRM systems. Excellent communication and stakeholder management skills. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You More ❯
departments, and third-party suppliers. Project Coordination Coordinate technical, commercial, and operational setup activities. Ensure timely installation and commissioning. Track progress against milestones and proactively manage risks and delays. StakeholderEngagement Facilitate kick-off meetings and regular check-ins with clients. Collaborate with engineering, billing, legal, and customer service teams. Ensure all stakeholders are aligned and informed throughout … operations - PMP, Prince2, or similar certification is a plus. Experience managing and successfully leading teams to deliver results Proficiency in project management tools and CRM systems. Excellent communication and stakeholder management skills. We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You More ❯
