6 of 6 1st Line Support Jobs in the East of England

1st Line Support Engineer - MSP My client is a growing Managed Service Provider looking for a proactive 1st Line Support Engineer to join their technical support team, providing high-quality IT support to a diverse client … base. Responsibilities: Acting as the first point of contact for IT support via phone, email, and ticketing system Logging, triaging, and resolving 1st line support tickets within agreed SLAs Providing user support for Windows 10/11, Microsoft 365, Outlook ...

role in resolving day-to-day issues, supporting new starters, and ensuring technology enables the organisation to operate effectively. Key Responsibilities Provide 1st line technical support for hardware and software issues Log, prioritise, troubleshoot and resolve IT tickets, escalating where appropriate Support Microsoft … asset inventories, documentation and “how-to” guides Support desk moves, office IT setup and general IT tasks Experience Required Experience in a 1st line IT support or IT service desk role Working knowledge of Windows OS and Microsoft 365 Understanding of IT support ...

currently looking for a proactive and organized 1st Line IT Support Technician to join our team. In this role, you will be the first point of contact for our employees, specifically supporting our fast-paced Call Centre operations. For key tasks training will be provided. … Hardware Configuration: Preparing, configuring, and deploying laptops; installing Windows operating systems and drivers. IT Administration: Providing basic administration for Active Directory. Hybrid Cloud Support: Assisting with the administration of our hybrid environment, including on-premise domains and Microsoft Entra ID Requirements: Networking Knowledge: Basic understanding of networking fundamentals ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...