5 of 5 Desktop Support Jobs in the East of England

Onsite Desktop Support Engineer/2nd Line Technical Support Technician A great opportunity, working with a well-known brand, for an IT support professional with strong troubleshooting and client-facing skills to deliver high-quality technical support within a managed services environment. If you’ve also worked in the following roles, we’d also like … to hear from you: IT Helpdesk Analyst, Technical Support Engineer, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £34,000 pro rata + up to £5,000 Bonus + Benefits (see below) LOCATION: Watford, Hertfordshire (10 min walk from Watford station) JOB TYPE: Part-Time … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2nd Line Technical Support Technician who will provide deskside and remote support to users across a busy client site. As an Onsite Desktop More ❯

Role: Desktop Support Engineer Job Type: Permanent Location: Leiston Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest … innovation. Develop professional relationships with major accounts. Providing training to stakeholders on different systems Work with some of the brightest global minds in the industry. Key responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications, 1st Level of support · Troubleshooting and resolving users’ desktop/laptop/tablets/phone issues remotely · Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system Management of End to More ❯

Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Location: Leiston, UK Special Working Conditions: This is a 100% onsite role (candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be … AM to 7:00 PM Must be willing to work out of hours as required (with prior approval from Site Lead). Job Purpose and Primary Objectives: Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of the organisation's computer systems by providing technical assistance and support to end-users. The primary objective … part of device handover/collection. Help in creating technical project documentation, reports, and manuals. Building and deploying workstations (laptops/desktops) with standard approved images. Providing Tech-Bar support for users' queries and technical resolutions. Hardware asset and CDM management. IT desk moves, patching, training/meeting room setup, loan laptop management, and setup. Managing IT kit retirement More ❯

Job Description General Description Responsibilities :- • Supervise desktop support resources maintaining all SLA • Provide telephone, desktop, laptops and remote support, including deployment and replacement of equipment for all Executive group members. Act as a technical resource to others to resolve problems, issues and errors. • Prioritize support calls using enterprise ticketing system (Service Now) and manage/… with frequent updates, as well as escalating aging tickets, and trends as required. • Running Reports in SNOW • Anticipate customer needs and proactively identifies solutions. • Develop, design, implement and enforce desktop standards and procedures for service desk and remote site technical support. • Coach and develop team members by communicating performance expectations, provide on-going feedback, and ensure training resources and … plans are in place to address individual and department needs. • Should have support handling experience in VIP users/executives. • Maintain high customer/end user satisfaction. Education requirements • Install hardware and software configurations, troubleshoot and maintain computer systems, hardware and peripherals • Provide technical product training and basic user functionality training when required • Confer and work with other team More ❯

Eden Brown Synergy are working with a large Financial Services organisation based in Norwich City Centre who are looking for a number of experienced Deskside Support Technicians (2nd line) for 12 months. The role is full time, to start ASAP and paying £19.50 PAYE + holiday pay or £25.13 Umbrella per hour. The role is 5 days a week … responsible for looking after day-to-day issues passed on from service desk that require further investigation to resolve. Deskside technicians are required to work onsite or offer remote support to 1000+ colleagues. You will work alongside other regional technicians and departments to offer the best possible service. Providing 2nd line support in a corporate environment Excellent customer … Responsibilities Management of stock Issuing of hardware and handover To answer queries, fulfil requests, fix incidents, and deliver changes via phone, email and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows 10 Azure/Intunes Active directory administration Ticketing More ❯