2 of 2 Desktop Support Jobs in the East of England

Job Title: Desktop Support Engineer - 100% Onsite Role Location: Leiston, UK Department/Practice: IT Infrastructure Job Purpose and primary objectives: Desktop Support Engineer Providing Technical assistance to users. Installation, Upgrade and troubleshoot any hardware and software systems, register settings update Key responsibilities (please specify if the position is an individual one or part of a … team): Win-10 Desktop and Laptop Build Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications, 1st Level of support Troubleshooting and resolving users desktop/laptop/tablets/phone issues remotely Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system Management of End to End Infrastructure from Windows 10/11 Devices, Core Applications and management of these devices using the in-place backend infrastructure 1st Line Network Support More ❯

Eden Brown Synergy are working with a large company based in Norwich City Centre who are looking for an experienced Deskside Support Technician (2nd line) for 3 months. The role is full time, to start ASAP and paying £19.50 PAYE + holiday pay or £25.13 Umbrella per hour. The role is 5 days a week on site (no home … responsible for looking after day-to-day issues passed on from service desk that require further investigation to resolve. Deskside technicians are required to work onsite or offer remote support to 1000+ colleagues. You will work alongside other regional technicians and departments to offer the best possible service. Providing 2nd line support in a corporate environment Excellent customer … Responsibilities Management of stock Issuing of hardware and handover To answer queries, fulfil requests, fix incidents, and deliver changes via phone, email and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows 10 Azure/Intunes Active directory administration Ticketing More ❯