8 of 8 IT Support Technician Jobs in the East of England

1st Line IT Support Technician (MSP) - Essex (CM3) - £28K DOE NOTE: You must have a full UK Drivers licence & own vehicle - ESSENTIAL. Read on if you're looking to join a rapidly growing MSP that invests in you. The IT MSP specialise in IT Support, Cyber Security and VoIP telephony. You will be joining … a team who foster personal development and it is a great opportunity to develop your career in a growing company - they value promoting internally and fund courses to help better your IT knowledge. This position is fully-office based in CM3 postcode area, commutable within 20 minutes from Basildon, Chelmsford and Wickford. KEY SKILLS: Essential: A minimum of … one year's experience in IT support. Proficiency in supporting Windows Desktop OS. Strong understanding of PC, laptop, and printer hardware. Comprehensive knowledge of the entire MS Office suite. Basic grasp of IT networking principles and cabling. Exceptional telephone etiquette with excellent interpersonal and communication abilities. Demonstrated problem-solving skills with a methodical approach. UK Driving licence and More ❯

1st Line IT Support Technician (MSP) - Essex (CM3) - £28K DOE NOTE: You must have a full UK Drivers licence & own vehicle - ESSENTIAL. Read on if you're looking to join a rapidly growing MSP that invests in you. The IT MSP specialise in IT Support, Cyber Security and VoIP telephony. You will be joining … a team who foster personal development and it is a great opportunity to develop your career in a growing company - they value promoting internally and fund courses to help better your IT knowledge. This position is fully-office based in CM3 postcode area, commutable within 20 minutes from Basildon, Chelmsford and Wickford. KEY SKILLS: Essential: A minimum of … one year's experience in IT support. Proficiency in supporting Windows Desktop OS. Strong understanding of PC, laptop, and printer hardware. Comprehensive knowledge of the entire MS Office suite. Basic grasp of IT networking principles and cabling. Exceptional telephone etiquette with excellent interpersonal and communication abilities. Demonstrated problem-solving skills with a methodical approach. UK Driving licence and More ❯

We are seeking a proactive and customer-focused IT Support Technician to join our client’s growing team in Ipswich on a permanent basis. You will be the first point of contact for IT-related queries, providing exceptional customer service and ensuring efficient resolution of technical issues. Working within a Microsoft Azure and Office 365 environment … you will manage support tickets, troubleshoot hardware and software issues, and escalate complex problems where necessary. Key Responsibilities: Act as the first point of contact for all IT-related support queries via phone, email, and ticketing system. Log, prioritise, and manage IT support tickets, ensuring timely resolution in line with SLAs. Provide 1st and 2nd … Line IT support for Microsoft Azure, Office 365, and Windows-based environments. Troubleshoot and resolve hardware, software, and network issues. Escalate complex issues to 3rd line support engineers as required. Assist in user account management, including password resets, permissions, and security updates. Deliver outstanding customer service, ensuring users are kept informed throughout the support process. Maintain More ❯

Job Title: IT Support Engineer Location: Cambridge, UK Salary: Up to £32,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Their mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description - We are looking for … a dynamic and customer-focused IT Support Engineer to join our team in Cambridge. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to … clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a More ❯

IT Support Technician/IT Support Engineer - 2nd Line Ipswich around £35,000 - £38,000 plus up to 10% bonus (OTE upto £41,800), 7%-15% pension, life, IP, Healthcare and more Key skills/qualifications/criteria: - Excellent knowledge of Microsoft Windows Server operating systems - Strong knowledge of Microsoft Office 365 - Strong knowledge/… to work for that business that will look after us and our career, take social responsibility seriously, give back and really value their employees. There are many that say it but this one walks-the-walk. Last year they paid the full 10% bonus and added an extra £1k to everyone as an extra thanks. The package is always … being looked at and improved. They support a variety of charities, both locally and nationally, have a yearly family day, two Christmas events and a huge budget for training and personal development. oh, and with a team over 250, they only lost three people last year. IT is growing, with a move away from MSP, office expansion and More ❯

The successful candidate will report directly to the Technical Director and provide 1st line service desk support, on-site technical assistance, and participate in installation and migration projects. Role Provide 1st line technical support to end-users via phone, email, and in-person Diagnose and resolve hardware, software, and network issues Escalate complex issues to 2nd/3rd … line support as necessary Maintain records of support requests and resolutions using our ticketing system Assist with the setup and deployment of new hardware and software Support migration projects including email, data, and system transitions Configure and install operating systems, applications, and updates Participate onsite in customer hardware replacements and IT infrastructure projects Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) Troubleshoot and maintain network connectivity (LAN/WAN/Wi-Fi) Set up and support client hardware including desktops, laptops, and mobile devices Maintain and troubleshoot printers and multifunction devices Assist with industrial data acquisition and process monitoring systems Required Qualifications/Skills: Fundamental knowledge of Microsoft 365 and Windows More ❯

the role. Are you a charismatic IT Support Professional? We're looking for a dynamic IT Support Analyst to join a growing team and take ownership of providing exceptional IT user support within an enthusiastic, fast-paced business. In this exciting role you’ll be the go-to problem-solver, taking ownership of user … issues from first contact to resolution. Working closely with the IT Support Team Manager and a collaborative team of technicians, you’ll ensure that support tickets are handled efficiently, prioritised appropriately, and resolved in line with SLAs—all while delivering a first-class user experience. why you should apply. What a magnificent place to work, from the … DNS, and DHCP, as well as configuring switches, routers, and VLANs. You're confident working with Azure for backup and disaster recovery, and you bring a solid understanding of IT security best practices to help protect the business. Experience with scripting (PowerShell/VBScript), digital phone systems like Teams, and relevant certifications (such as MCSA or VCP) will help More ❯

Are you passionate about technology and eager to kickstart your career in IT? We're looking for a motivated and curious individual to join our team as an IT Support Technician Apprentice working in our Information System (IS) department. This is a fantastic opportunity to gain hands-on experience while working towards a recognised qualification within … IT— all with the support of a friendly and experienced team What You'll Be Doing: Providing first-line technical support to internal users Assisting with hardware and software installations, configurations, and troubleshooting Logging and managing support tickets through our helpdesk system Learning how to maintain IT systems and networks Supporting the wider IT team with day-to-day tasks and projects What You'll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What We're Looking For: A genuine interest in IT and technology More ❯