IT Support Technician Jobs in the East of England

IT Support Technician
England > East of England

The median IT Support Technician salary in the East of England is £27,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 102 219 253
Rank change year-on-year +117 +34 -69
Permanent jobs requiring an IT Support Technician 122 26 20
As % of all permanent jobs advertised in the East of England 2.02% 0.46% 0.31%
As % of the Job Titles category 2.16% 0.55% 0.33%
Number of salaries quoted 108 19 19
10th Percentile £20,000 £25,750 £22,250
25th Percentile £24,500 £26,375 £23,500
Median annual salary (50th Percentile) £27,000 £29,500 £26,000
Median % change year-on-year -8.47% +13.46% +9.47%
75th Percentile £29,000 £30,750 £27,500
90th Percentile £33,825 £31,718 -
England median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% -

All Permanent IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,654 4,724 5,988
% of permanent jobs with a recognized job title 93.84% 84.40% 94.05%
Number of salaries quoted 4,315 2,340 2,902
10th Percentile £25,809 £27,000 £26,750
25th Percentile £31,500 £37,250 £35,563
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £63,750 £68,750 £65,000
90th Percentile £75,000 £83,750 £77,450
England median annual salary £54,000 £60,500 £60,000
% change year-on-year -10.74% +0.83% +9.09%

IT Support Technician
Job Vacancy Trend in the East of England

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support Technician in the East of England

IT Support Technician
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing IT Support Technician in the East of England.

Salary trend for IT Support Technician in the East of England

IT Support Technician
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Technician in the East of England over the 6 months to 23 April 2024.

Salary histogram for IT Support Technician in the East of England

IT Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the East of England region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +47 33 £26,000 -20.00% 3
Essex +32 31 £27,000 - 4
Cambridgeshire +28 24 £22,000 -26.67% 2
Norfolk -12 22 £28,250 +13.00% 3
Suffolk - 11 £29,000 - 1
Bedfordshire - 1 £25,000 -
IT Support Technician
England

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 23 April 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Technician in the job title.

1 65 (53.28%) Microsoft
2 59 (48.36%) Windows
3 53 (43.44%) Microsoft 365
4 45 (36.89%) Customer Service
5 37 (30.33%) Social Skills
6 31 (25.41%) Active Directory
7 28 (22.95%) Problem-Solving
8 21 (17.21%) VMware
9 20 (16.39%) Coaching
9 20 (16.39%) Windows Server
10 19 (15.57%) Self-Motivation
11 17 (13.93%) Microsoft Office
12 16 (13.11%) Google
12 16 (13.11%) Windows 10
13 14 (11.48%) Degree
13 14 (11.48%) VMware Infrastructure
14 13 (10.66%) Manufacturing
15 12 (9.84%) Microsoft Exchange
15 12 (9.84%) DNS
15 12 (9.84%) Preventative Maintenance
16 10 (8.20%) Firewall
17 9 (7.38%) Cybersecurity
18 8 (6.56%) Information Governance
18 8 (6.56%) Emotional Intelligence
18 8 (6.56%) Collaborative Culture
18 8 (6.56%) Hyper-V
18 8 (6.56%) NHS
18 8 (6.56%) LIMS
18 8 (6.56%) Linux
19 7 (5.74%) Windows 7

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (9.84%) Microsoft Exchange
2 6 (4.92%) Exchange Server 2007
2 6 (4.92%) Exchange Server 2010
2 6 (4.92%) Exchange Server 2013
3 3 (2.46%) SharePoint
Applications
1 17 (13.93%) Microsoft Office
Cloud Services
1 53 (43.44%) Microsoft 365
2 4 (3.28%) Azure
2 4 (3.28%) Google Workspace
Communications & Networking
1 12 (9.84%) DNS
2 10 (8.20%) Firewall
3 6 (4.92%) DHCP
3 6 (4.92%) TCP/IP
4 5 (4.10%) VLAN
5 3 (2.46%) Internet
6 1 (0.82%) LAN
6 1 (0.82%) VoIP
6 1 (0.82%) VPN
6 1 (0.82%) WAN
Development Applications
1 1 (0.82%) Visual Studio
General
1 37 (30.33%) Social Skills
2 13 (10.66%) Manufacturing
3 5 (4.10%) Analytical Skills
4 4 (3.28%) Marketing
5 1 (0.82%) Documentation Skills
5 1 (0.82%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (3.28%) HTML
2 3 (2.46%) CSS
Miscellaneous
1 19 (15.57%) Self-Motivation
2 8 (6.56%) LIMS
2 8 (6.56%) NHS
3 4 (3.28%) Analytical Mindset
3 4 (3.28%) Educational Technology
4 3 (2.46%) Driving Licence
5 1 (0.82%) Onboarding
5 1 (0.82%) Virtual Team
Operating Systems
1 59 (48.36%) Windows
2 20 (16.39%) Windows Server
3 16 (13.11%) Windows 10
4 8 (6.56%) Linux
5 7 (5.74%) Windows 7
6 6 (4.92%) Windows 8
6 6 (4.92%) Windows Server 2008
6 6 (4.92%) Windows Server 2012
6 6 (4.92%) Windows Server 2016
7 4 (3.28%) Apple iOS
8 1 (0.82%) Android
Processes & Methodologies
1 45 (36.89%) Customer Service
2 28 (22.95%) Problem-Solving
3 20 (16.39%) Coaching
4 12 (9.84%) Preventative Maintenance
5 9 (7.38%) Cybersecurity
6 8 (6.56%) Collaborative Culture
6 8 (6.56%) Emotional Intelligence
6 8 (6.56%) Information Governance
7 7 (5.74%) Collaborative Working
8 6 (4.92%) Migration
9 4 (3.28%) Application Virtualisation
9 4 (3.28%) Decision-Making
9 4 (3.28%) ERP
9 4 (3.28%) IT Strategy
9 4 (3.28%) ITIL
9 4 (3.28%) Manufacturing Engineering
9 4 (3.28%) Mobile Device Management
10 3 (2.46%) Customer-Centric Approach
10 3 (2.46%) Customer-Centricity
10 3 (2.46%) Mentoring
Programming Languages
1 2 (1.64%) PowerShell
2 1 (0.82%) C#
2 1 (0.82%) JavaScript
2 1 (0.82%) SQL
2 1 (0.82%) VB
Qualifications
1 14 (11.48%) Degree
2 5 (4.10%) A+ Certification
3 4 (3.28%) ITIL Certification
4 3 (2.46%) CCNA
4 3 (2.46%) Cisco Certification
5 1 (0.82%) Microsoft Certification
Quality Assurance & Compliance
1 1 (0.82%) SLA
System Software
1 31 (25.41%) Active Directory
2 14 (11.48%) VMware Infrastructure
3 8 (6.56%) Hyper-V
4 3 (2.46%) VMware ESXi
5 2 (1.64%) Virtual Desktop
Systems Management
1 3 (2.46%) Microsoft Data Protection Manager
1 3 (2.46%) SCDPM
2 2 (1.64%) Microsoft Intune
Vendors
1 65 (53.28%) Microsoft
2 21 (17.21%) VMware
3 16 (13.11%) Google
4 6 (4.92%) Meraki
5 3 (2.46%) Cisco
5 3 (2.46%) Citrix
5 3 (2.46%) Veeam