1 to 25 of 54 ITIL Jobs in the East of England

a similar role. Extensive Google suite expertise. Strong knowledge of MS 365 Office suite. Proficiency in troubleshooting hardware, software, and network issues. Familiarity with ITIL best practices is a plus. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Familiar with OneDrive and more »

Hourly pay - £16.30 3 month contract - extensions - could go perm in the future Ideal Technology/experience: Ivanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Answering incoming contacts from customers and to accurately log more »

service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working knowledge of Microsoft Word, Excel and Outlook • Previous supervisory experience ESSENTIAL ATTRIBUTES • A real passion for people management and more »

IT related issues, to ensure that all incidents and requests follow processes and are logged in the ITSM tool. Have very good understanding of ITIL Processes, Process knowledge of Incident/Request/change/problem. You will have to minimize the impact of IT incidents by resolving first time more »

devices A logical approach to problem solving and the ability to coach/mentor/direct others Working knowledge of the principles of the ITIL (the IT Infrastructure Library) for service management Great stakeholder management and proven experience working collaboratively with both technical and non-technical staff. It would be more »

working in an administrative role Microsoft Office 365 skills Excellent customer service Excellent collaboration skills with both internal and external partners Qualifications: Familiar with ITIL and ITSM processes. Familiarity with Service Now & Intune. Manage complete assignments. more »

Belmont Recruitment are recruiting for an Infrastructure Operations Engineer to work with Bedford Borough Council . This Is a contract post for a minimum of 3 to 6 months with the view to extend. You will be required to work more »

in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »

and motivated individual to join our implementation team, actively participating in the green-field deployment of the platform. This initiative involves the utilisation of ITIL best practices, aiming to optimise IT services through automation, standardisation, and the introduction of transparency in service quality. As a ServiceNow developer at EMBL-EBI … based architecture, and enterprise application architecture. Experience with ITOM or HRSD modules is desirable. Understanding of CMDB and Asset Management. Familiarity with ITIL (Information Technology Infrastructure Library) best practices. Apply now! Benefits and Contract Information Financial incentives: depending on circumstances, monthly family/marriage allowance of £260, monthly child allowance more »

Vacancy: Operational IT Service Manager Location: Chilton Job Family: Service Management and ITIL As the Operational IT Service Manager, you will have full responsibility for the delivery and quality of 'live' IT services at assigned locations. The standard of IT services is documented within agreed KPIs and Service Levels. The … demonstrating a solid understanding of business processes and performance measures. Possess people management skills, with extensive experience in stakeholder management and strong coaching skills. ITIL Foundation v4 certification, along with a broad understanding of enterprise-level infrastructure and applications. IT and business work experience with a broad range of exposure more »

/Group Policy SCCM/WSUS Microsoft Data Protection Manager Networks Printers and Multi-Functional Devices Knowledge of the following would be considered beneficial: ITIL Framework GDPR and UK Data Protection legislation. Benefits: Enhanced annual leave entitlements Holiday Purchase Scheme Happy Birthday Day Harrods Rewards Card (staff discount) BHSF Health more »

knowledge & experience. Cabling or Networking accreditation. H&S qualification. Willingness to undertake professional development. Desirable HTM 06-01/2 qualification. Accredited PRINCE2 Practitioner. ITIL practitioner. Technical qualifications related to role within healthcare or equivalent. Electrical Engineering City & Guilds Level 3 or similar electrical qualification. CompTIA network+ certification or equivalent. more »

and motivated individual to join our implementation team, actively participating in the green-field deployment of the platform. This initiative involves the utilisation of ITIL b... more »

Vacancy: Operational IT Service Manager Location: Chilton Job Family: Service Management and ITIL As the Operational IT Service Manager, you will have full responsibility for the delivery and quality of 'live' IT services at assigned locations. The standard of IT services is documented within agreed KPIs and Service Levels. The more »

and expertise: A solid background in technology with a focus on IT service management, cloud services (AWS, Azure), and an in-depth understanding of ITIL principles. Leadership acumen: Proven leadership skills with the ability to motivate and guide a team towards achieving excellence in product support and operations. Problem-solving … ability to make swift, informed decisions. Essential: Prior experience in a product support role with a strong foundation in technology systems and services. Desirable: ITIL Certification and familiarity with cloud migration strategies. Leadership: Exceptional leadership capabilities with a track record of hiring, training, and developing teams. What’s In It more »

/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best practises. Proven experience managing Infrastructure & Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech more »

Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology, have more »

Minimum 5 years SQL Developer experience. Excellent working knowledge of full Microsoft SQL Server stack (SSAS, SSIS, and SSRS). Understanding Development methodologies and ITIL processes. Advanced monitoring skills across multiple technologies. Understanding of SQL Server architecture to Microsoft standards. Exposure to automation deployment tools such as Azure DevOps, OctopusDeploy. more »

support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating more »

and motivated individual to join our implementation team, actively participating in the green-field deployment of the platform. This initiative involves the utilisation of ITIL best practices, aiming to optimise IT services through automation, standardisation, and the introduction of transparency in service quality. As a ServiceNow developer at EMBL-EBI more »

tools, Microsoft Office and Outlook Experience on peripheral devices support (printers, scanners etc) Awareness & understanding of Microsoft Active Directory (AD) & Group Policy Awareness of ITIL process of Incident, Change, Problem, Service Request and related activities Desirable skills Certification in Microsoft Technologies Experience with Service management, ServiceNow Knowledgeable in AD Experience more »

with DevOps solutions such as Jenkins, Ansible, Terraform, Artifactory, Mecurial, GitLab, GitHub, Bamboo. Experience with Jira and Confluence Basic scripting abilities, powershell, batch, python ITIL v3 or v4 foundation Excellent communication skills Excellent organisation skills What we can offer you: Alongside the opportunity to work with some of the most more »

and motivated individual to join our implementation team, actively participating in the green-field deployment of the platform. This initiative involves the utilisation of ITIL b... APCT1_UKTJ more »

support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating more »

Candidate Requirements Essential Bachelor's degree or higher in Computer Science, Information Technology or related field or equivalent work experience Have an understanding of ITIL best practice Working knowledge of Active Directory Working knowledge/experience of scripting languages (e.g. BASH/Python/Powershell) Demonstrable experience of SCCM operations more »