for Skills & Experience: Technical Expertise: Strong background in IT infrastructure (servers, networking, cloud, virtualisation, storage, security, etc.). Hands-on experience is a plus. Service Management: Deep understanding of ITIL frameworks and best practices. ITILcertification is desirable. Project Management: Experience managing IT infrastructure projects using Agile, Waterfall, or hybrid methodologies. PMP, PRINCE2, or equivalent certificationMore ❯
Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITILcertification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and More ❯
Professional operational service delivery and business management knowledge to degree level or equivalent Further management experience or training to postgraduate diploma level or equivalent Advanced project/programme management certification (e.g. PRINCE2 Practitioner, MSP, APM, Agile) Desirable Postgraduate qualification in EPR configuration, digital health, or clinical systems Membership of a relevant professional body (e.g. BCS, HIMSS, APM) Formal training … in change management, service readiness, or ITILCertification in NHS-specific digital frameworks or standards (e.g. Blueprinting, What Good Looks Like) Experience Essential Significant experience leading cutover or go-live activities in large-scale digital transformation programmes, preferably within NHS or healthcare settings. Proven track record of strategic planning and delivery across multiple workstreams (e.g. data migration, testing More ❯