1 to 25 of 125 ITIL Certification Jobs in England

Systems Engineer

Location
Redhill, England, United Kingdom
DOORS. Knowledge of UML, Enterprise Architect, or other model-based systems engineering tools. Experience working within Windows and UNIX/Linux environments. Awareness of ITIL, systems lifecycle management, and industry best practice. INCOSE certification, ITIL certification, or a relevant postgraduate qualification. Skills and Personal Attributes Strong ...

Service Delivery - Data Centre Operations

Hiring Organisation
Bench IT
Location
EC1M, Farringdon, Greater London, United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum
running of a Data Centre environment. The SDM will lead and develop a team, ensure services are delivered against SLAs, and apply ITIL best practice across service and change management. The role covers full project life cycle management, financial and operational reporting, and hands-on knowledge of Data Centre … developing a team within a Data Centre environment Ensuring service delivery meets contractual and SLA requirements Managing projects through the full life cycle Applying ITIL processes for service measurement and change management Producing financial and operational reports, including trend analysis Supporting telecommunications infrastructure cabling and Data Centre technologies Building ...

Program Director

Hiring Organisation
Cyient
Location
England, United Kingdom
Bachelor's Degree in Engineering, Telecommunications, Computer Science, or related discipline. MBA or equivalent business qualification preferred. PMP, PRINCE2, MSP, or equivalent program management certification desirable. ITIL certification desirable. Lean Six Sigma certification desirable. Experience in AI-driven operations, AIOps, and telecommunications automation platforms highly desirable. ...

Service Desk Analyst

Hiring Organisation
Michael Page Technology
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£200.00 - £201.00 per day
device management is beneficial Understanding of identity and access management concepts, including SSO and MFA Exposure to security technologies such as Zscaler and CrowdStrike ITIL certification or practical ITIL experience preferred Demonstrated ability to create knowledge documentation and drive service improvements Job Offer Daily rate ...

IT Support

Hiring Organisation
Michael Page Technology
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£200.00 - £201.00 per day
macOS management is beneficial Understanding of identity and access management concepts including SSO and MFA Exposure to security technologies such as Zscaler and CrowdStrike ITIL certification or practical ITIL experience preferred Experience creating knowledge documentation and reducing recurring issues Job Offer Daily rate of £200 outside IR35. ...

Service Desk & Support Manager

Location
City Of London, England, United Kingdom
team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure ...

Service Desk & Support Manager

Location
Essex, England, United Kingdom
team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure ...

Service Desk & Support Manager

Location
Great Wakering, England, United Kingdom
team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure ...

Service Desk & Support Manager

Hiring Organisation
VIQU IT
Location
London, Great Wakering, Essex, United Kingdom
Employment Type
Permanent
Salary
£70000 - £80000/annum
team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure ...

Service Desk & Support Manager

Hiring Organisation
VIQU Limited
Location
London, United Kingdom
Salary
£ 70 K
Support teamStrong coaching and mentoring skills, with the ability to lead a technically capable support teamGood knowledge of ITSM principles, ideally supported by ITIL certificationStrong experience using service desk data, KPIs and SLAs to drive performance and continuous improvementGood technical understanding of Microsoft 365, Azure and endpoint management environmentsExperience ...

Windchill Support Consultant (M/F)

Location
Watford, England, United Kingdom
performance Contribute to continuous improvement and share best practices Your profile At least 5 years of experience in PLM/Windchill support Familiar with ITIL best practices (ITIL certification being an advantage) Ability to understand and analyze code, investigate incidents, and propose solutions Experience with monitoring tools ...

Lead Applications Support

Hiring Organisation
Experis
Location
London, United Kingdom
Employment Type
Permanent
Salary
£65000 - £70000/annum bonus + bens
stakeholders. A proactive mindset focused on service improvement, automation, and operational resilience. Desirable Experience Experience supporting investment management, wealth management, trading, or financial platforms. ITIL certification or strong ITIL working knowledge. Experience with monitoring and observability tools. Scripting or automation experience. Knowledge of operational resilience, disaster recovery ...

ServiceNow Project Manager

Location
Greater London, England, United Kingdom
solutions, with an interest in applying emerging technologies to drive operational improvements. Solid knowledge of IT Service Management (ITSM) best practices and frameworks, with ITIL certification or equivalent experience preferred. Excellent stakeholder management and communication skills, with the ability to influence, engage and collaborate effectively across technical … drive continuous improvement. Experience leading change, adoption and business readiness activities for new technologies and ways of working. Relevant certifications such as PRINCE2, PMP, ITIL, Agile or ServiceNow are desirable. Experience within Financial Services is advantageous. Candidate Profile: Key accountabilities, skills & experience Our values define the working environment ...

Service Desk Manager

Hiring Organisation
Hackajob Ltd
Location
London, United Kingdom
Employment Type
Permanent
resolver groups. Incident Leadership: Strong judgment in triaging, first-line fixing, and escalating specialist issues. Desirable Skills Experience administering AWS products, particularly AWS Workspaces. ITIL certification or strong working knowledge of ITIL frameworks. What We Offer: Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave ...

SysOps Team Lead

Location
Greater London, England, United Kingdom
status of their escalated issues. Service Management: Develop and implement IT support strategies and plans within the respective IT Support areas. Ensure adherence to ITIL service management principles and best practices. Ensure adherence to IT best practices and maintain security protocols. Coordinate with other departments to understand their technology … communication and people skills. Ability to manage multiple tasks and projects simultaneously. Qualifications Bachelor’s degree in IT, Computer Science, or a related field. ITIL Certification: Understanding of IT Service Management (ITSM) practices. Microsoft Security Operations Analyst (SC-200). CompTIA Security+ or equivalent. Skills Passion for solving ...

Services Strategy and Project Manager

Hiring Organisation
Fortinet
Location
London, United Kingdom
Salary
£ 80 K
service performance, and support decision making.•Demonstrates structured problem solving and the ability to identify root causes and improvement opportunities.Service Management Expertise•Understanding of ITIL service lifecycle practices and service portfolio management.•Ability to assess service value, viability, and alignment with business objectives.•Skilled in developing business cases, cost … continuous learning.Requirements:•Experience in service management, service development, or portfolio management within the IT sector.•Strong project management capability; PMP, PRINCE2, or equivalent preferred.•ITIL certification or demonstrated understanding of ITIL service lifecycle practices.•Technical understanding of networking and cybersecurity technologies.•Proven ability to influence, negotiate ...

Service Portfolio Manager

Location
Greater London, England, United Kingdom
performance, and support decision making. Demonstrates structured problem solving and the ability to identify root causes and improvement opportunities. Service Management Expertise Understanding of ITIL service lifecycle practices and service portfolio management. Ability to assess service value, viability, and alignment with business objectives. Skilled in developing business cases, cost … learning. Requirements: Experience in service management, service development, or portfolio management within the IT sector. Strong project management capability; PMP, PRINCE2, or equivalent preferred. ITIL certification or demonstrated understanding of ITIL service lifecycle practices. Technical understanding of networking and cybersecurity technologies. Proven ability to influence, negotiate ...

Observability SME/Architect/Consultant

Hiring Organisation
Hays Specialist Recruitment Limited
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Frameworks Business Continuity Principles Service Management & Operations Site Reliability Engineering (SRE) Incident Management Problem Management Major Incident Support IT Operations Service Reliability & Availability Management ITIL Frameworks and Best Practice Consulting & Leadership Stakeholder Management Communication & Presentation Skills Workshop Facilitation Business Analysis Change Management Governance & Reporting Problem Solving & Decision Making Cross … Engineering, or a related discipline. Demonstrable experience in Observability, Monitoring, Service Reliability Engineering, IT Operations, Service Management, Operational Resilience, or Platform Engineering environments. Desirable ITIL Foundation or Advanced ITIL Certifications TOGAF Dynatrace Certification Splunk Certification SRE Foundation PRINCE2, Agile, Scrum, or PMP AWS, Azure ...

IT Support Analyst

Hiring Organisation
HW Select Ltd
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £80,000 per annum
strong customer-service approach. Able to prioritise competing requests, solve problems independently and collaborate effectively with colleagues. A professional approach to handling confidential information. ITIL certification is strongly preferred. Available to work in the London office five days per week. What’s on offer A collaborative, international environment ...

Technical Delivery Manager - Production / Service Delivery

Hiring Organisation
Michael Page Technology
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£400.00 - £420.00 per day
closely with technical teams across infrastructure, applications and support functions. Understanding of Agile, Waterfall and hybrid delivery approaches. PRINCE2, PMP, Agile and/or ITIL certifications desirable. Job Offer Daily rate: £400 to £420, dependent on the level of experience. Temporary position with opportunities to make an impact ...

Service Delivery Manager

Hiring Organisation
Think Specialist Recruitment
Location
Watford, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
£70000/annum
performance, KPIs and contractual obligations Confidence working with senior customer stakeholders Experience using CRM systems and Microsoft Office Knowledge of service management best practice; ITIL certification would be advantageous A full UK driving licence Looking for the next step in your career? Think Specialist Recruitment is an independent ...

Head Of Infrastructure and Cloud - Internal Applicants Only

Location
Greater London, England, United Kingdom
control frameworks including ISO 27001, NIST CSF, CIS Benchmarks and ITIL. Qualifications: Minimum of one below is required: Minimum of one below is required: ITIL V4 Microsoft Certified: Azure Security Engineer Associate Problem Solving and Judgment Customer Focus Planning and Reviewing Performance Focus Communication and Confidence About Us Life ...

Senior SuccessFactors Systems Specialist

Location
Farnborough, England, United Kingdom
suppliers, and leadership teams. Excellent analytical, troubleshooting, and problem‐solving skills. Experience driving platform adoption, process improvement, and organisational change. Understanding of ITIL‐aligned service management disciplines. Desirable: Relevant SAP SuccessFactors certifications highly desirable. ITIL certification desirable. If you are an experienced SuccessFactors professional with a strong ...

End User Consultant

Hiring Organisation
HCLTech
Location
London Area, United Kingdom
with intune and M365) Reasonable understanding of the Microsoft Active Directory architecture, GPO migration to MDM Working knowledge of SDLC and Agile Education/Certification: • Educated to bachelor’s degree level or above (or overseas equivalent) • Agile or ITIL certification preferred. • Relevant network and/or security ...

Technical Specialist Premium – Zero Trust Network Access MacOS

Hiring Organisation
HCLTech
Location
London Area, United Kingdom
with intune and M365) - Reasonable understanding of the Microsoft Active Directory architecture, GPO migration to MDM - Working knowledge of SDLC and Agile Education/Certification: • Educated to bachelor’s degree level or above (or overseas equivalent) • Agile or ITIL certification preferred. • Relevant network and/or security ...