1 to 25 of 65 ITIL Certification Jobs in England

a key role in co-designing and supporting the implementation of robust service models that underpin the future digital landscape, ensuring they are fit for purpose and aligned with ITIL best practices. This includes collaboratively developing procedures for incident management, service request fulfilment, change and problem management, and configuration management, as well as identifying the tools and resources required … designing procedures for incident management, change control, and configuration management. The IT Operations Lead will also support the development of a unified approach to service delivery, aligning processes with ITIL best practices and ensuring that the IT infrastructure supports clinical care, operational management, and performance reporting across the APC. Design and Preparation for Future State IT Service ModelsLead the … responsibilities. Person Specification Training & Qualificiations Essential Degree in a relevant field such as IT, Computer Science, or Health Informatics (or equivalent level of experience as a manager or leader) ITIL certification (Foundation or higher) in Service Management. Formal training in Digital Transformation or IT Service Delivery within a healthcare or large-scale operational environment. Certification or training More ❯

in the implementation and observance of ITSM practices, including Incident, Service, Problem, and Change Management. Assists with aligning local IT operations to relevant standards such as ISO 27001 and ITIL v4. Coordinates with the broader IT team to ensure timely execution and proper documentation of operational tasks. Monitors local system alerts, resolving issues when possible and escalating appropriately to … Requirement: At least three years of experience in a service desk role Strong and professional telephone communication skills Proven ability to manage multiple tasks simultaneously Solid technical troubleshooting capabilities ITIL certification or a good understanding of ITIL processes is an advantage More ❯

BYOD policies Strong understanding of networking (LAN, WAN, VPN) Experience with Jamf Pro for Apple device management Excellent communication and customer service skills Awareness of cybersecurity best practices and ITIL processes Required Certifications: AZ-900 - Microsoft Azure Fundamentals MS-101 - Microsoft 365 Mobility and Security ITIL Certification or demonstrable working knowledge of ITIL Why Join? Be More ❯

technical aptitude. Results-driven and action-oriented, consistently maintaining a positive work attitude. Proficient in supporting Apple macOS and iOS devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management … including imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that More ❯

closely with enterprise architecture team and assisting in migrating configuration across instances. What we're looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points System … Architecture and Design: Proficiency in designing and deploying scalable and robust architectures Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT ITIL Certification Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to work collaboratively with stakeholders at all More ❯

solutions-led approach Ability to mentor, train, and approve technical and service documentation and processes Experience working cross-functionally with other senior leaders and departments Bonus (Preferred, Not Essential): ITIL® certification or experience in ITIL-aligned environments Background working in critical environments (e.g. data centres, financial services, large-scale enterprise More ❯

solutions-led approach Ability to mentor, train, and approve technical and service documentation and processes Experience working cross-functionally with other senior leaders and departments Bonus (Preferred, Not Essential): ITIL® certification or experience in ITIL-aligned environments Background working in critical environments (e.g. data centres, financial services, large-scale enterprise More ❯

Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role - strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step More ❯

Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role - strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step More ❯

Lead DevOps Engineer - SC, ITIL, Application Up to £530 per day (Inside IR35) Primarily Remote 3/6 months My Client is an instantly recognisable Consultancy, who require a Senior/Lead DevOps Engineer that holds Active SC (Security) Clearance, as well as ITIL and application management, to work closely with a key end client. Key Requirements: Proven … Lead DevOps/Application Support Engineer with Active Security Clearance (SC) Experience leading team of Application Support Engineers Proven experience in application management in Azure environments Strong Knowledge of ITIL Experience of development within Healthcare (InterSystems Health Share and Health Connect) Excellent understanding of EMPI, PD, Integration engine and IRIS Nice to have: ITIL Certification Development with More ❯

technologies that the business use. The team is small so the role is demanding and requires an enthusiastic multi-skilled person. Qualifications and Experience: Strong leadership skills Qualified MCITP ITIL qualified to Foundation Level Strong Working knowledge of Microsoft 365 Strong Working knowledge of Microsoft Azure, IaaS, SaaS and PaaS. Working knowledge of Active Directory, AAD, Windows Server, SQL More ❯

leading public sector body as they scale their in-house IT Service function. Due to further investment, they are now recruiting for an experienced IT Service Manager, qualified in ITIL, to take responsibility for vendor management as they implement a range of exciting services. Client Details This is a fantastic opportunity to join a leading public sector institution as … responsibilities, with a central focus on vendor management. You will have ownership of a range of cutting-edge services that are being delivered into the organisation. The environment is ITIL-based, so you will be managing the delivery of services across ITIL methodologies. The role will be standalone to begin with, and there will be no initial people … service management and asset management. Excellent vendor management skills, and the ability to partner effectively with external suppliers. Strong service implementation skills, and a proven track-record in implementation. ITIL certification(s). Excellent communication skills and stakeholder engagement both internally and externally. Job Offer £55,000 - £60,000 starting salary. Double-digit public sector pension. Flexibility to More ❯

st July 2025. Person Specification Qualifications Essential Digital or Management related degree Master or post graduate professional qualification (or equivalent experience) Demonstrable evidence of extensive continuing professional development Desirable ITIL Qualification or equivalent experience of delivering customer focussed digital services Skills Essential Excellent and proven management and communication skills to develop effective relationships with internal users, staff and external More ❯

prioritizationand planning - developing and maintaining a prioritizedplan to deliver services that align and contribute to customerstrategic outcomes. Proactive decision making across virtual project teams Project execution - working knowledge of ITIL and agile working practices, management of SLA's and Critical Milestones, development of get well/acceleration plans Challenges the norm and seeks ways to add value.Drives innovation, leading … customers. The minimum requirements for the role are: You are a recent graduate or on your final year of studies towards a degree or related program or other academic certification; equivalent experience accepted in lieu of degree (0-3 years of experience) Strong organizational and leadership skills Interest in technology and understand technical issues, and can leverage technical expertise … internal and external stakeholders. You have written, verbal communication skills, with the ability to present to large groups with confidence Project management (ex. CAPM, PMP, PRINCE2) and/or ITIL certification is a great plus Why Cisco , where each person is unique, but we bring our talents to work as a team and make a difference powering an More ❯

Education and Certifications: Qualified in relevant technical subject i.e. degree in Telecommunications or Electronic Engineering Cisco/Juniper/Fortinet Certifications - Minimum associate level, but Professional level is preferred ITIL certifications Optional Desired Skills: A point-of-sale (POS), ATM, banking or finance industry background is preferred Has worked with financial applications Presentation Skills, able to communicate at all More ❯

learning to postgraduate level In depth knowledge of database design, installation and maintenance, data migration techniques and relevant technologies/languages to master's degree level Desirable Microsoft certified ITIL Foundation Experience Essential Significant experience designing and developing highly complex data-centric solutions Experience using SSMS, SSRS, SSIS, SSAS and Visual Studio in a commercial environment Experience of interfacing More ❯

guidance on ITSM frameworks and ServiceNow best practices. Support platform upgrades and continuous improvement initiatives. What We’re Looking For Degree qualified (desirable). ServiceNow certifications (required). Advanced ITIL certification (preferred). Strong understanding of ITSM frameworks and IT support environments. Hands-on experience with ServiceNow development and module implementation (ITSM, ITOM; ITBM, CSM, HR a plus More ❯

to manage multiple priorities and meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITIL certification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client support. Interested? Apply More ❯

of IT infrastructure and network topology Comfortable with working flexible hours, including shift and potential on call responsibilities Security Clearance or willingness to undergo the clearance process is required ITIL certification is preferred but not essential Proficiency in Microsoft Office skills, Email, Word, and Excel Personal Skills: Self-motivated Able to work independently and take initiative with minimal More ❯

and structured, analytical approach to problem solving Excellent presentation skills Advantageous: Business Analysis certifications from ISEB, CCBA/CBAP, BCS, Six sigma etc Prince 2, PMI Project Management certifications ITIL certifications/knowledge Pharmaceuticals industry business domain knowledge Training/knowledge on UEX design and principles If you believe you have the right experience and previous track record to More ❯

for adoption, maternity and paternity Flexible working conditions and hybrid work model What we're looking for 5 years of experience in a similar role or project management capacity ITIL qualification (at least v3 Foundation). Proven ability to perform under pressure and manage multiple clients. Strong critical thinking and continual service improvement mindset. Excellent communication, negotiation, and presentation More ❯

relationships with customers. Developing knowledge of GB electricity market arrangements, BSC procedures, and roles within the BSC governance structure. Experience in customer service. Presentation skills. Knowledge management content creation. ITIL certification is desirable. Benefits include 28 days annual holiday plus bank holidays, discretionary incentive scheme, life assurance, pension, private medical insurance, and various wellbeing initiatives such as hybrid More ❯

3rd Party ServiceNow Development company. Acting with consultative approach on Service Now platform and ITSM best practices What are we looking for? Degree qualified desirable ServiceNow certifications a must ITIL Certifications ideally at advanced level Good knowledge of a broad range of IT technology platforms, products, services. Demonstrated experience working in IT ideally Service Desk Demonstrated experience working with More ❯

management principles and methodologies Excellent communication skills, with the ability to present ideas clearly and persuasively Desirable: Experience in working within the construction, data centre and commercial property sectors Certification in project management (PMP, PRINCE2, etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. … ITIL Certification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days plus one volunteer day, private medical throughVitality, group personal pension -4% employer and 5% employee contributions andLife Insurance at4 x salary. Other benefits include: Employee Assistance Programme More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this More ❯