Experience managing Windows Server environments , Active Directory , GPOs , Hyper-V , and networking (DNS, DHCP, VPN, firewalls) . Skilled in endpoint and device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM More ❯
Watford, Hertfordshire, South East, United Kingdom
ECS
Experience managing Windows Server environments , Active Directory , GPOs , Hyper-V , and networking (DNS, DHCP, VPN, firewalls) . Skilled in endpoint and device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM More ❯
RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management More ❯
line support or senior mobile endpoint engineering role.* Modern Device Management using Workspace ONE to manage a large mobile customer estate* Workspace ONE Unified Endpoint Manager* Apple Business Manager* JAMF* ZTNA (Zero Trust Network Access)* Entra ID* M365* Android Enterprise Manager* Samsun KNOX* Certificate creation and management* Creation and management of user\device policies.* Using smart groups to control More ❯
for mobile operating systems, escalating complex issues to 3rd line teams where required Manage device configuration, policy changes, and post-deployment support Work with tools such as Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX Oversee incident queues, SLA adherence, and coordinate across technical and service teams Support the end-to-end mobile lifecycle, ensuring smooth More ❯
Key Requirements of the 3rd Line Engineer MDM: Proven experience in a 3rd line or senior mobile endpoint engineering role. Hands-on knowledge of Workspace ONE Unified Endpoint Manager, JAMF, Apple Business Manager, and Android Enterprise Manager. Experience with M365, Entra ID, Samsung KNOX, and certificate management. Strong understanding of iOS and Android operating systems, enrolment processes, and policy More ❯
Key Requirements of the 3rd Line Engineer – MDM: Proven experience in a 3rd line or senior mobile endpoint engineering role. Hands-on knowledge of Workspace ONE Unified Endpoint Manager, JAMF, Apple Business Manager, and Android Enterprise Manager. Experience with M365, Entra ID, Samsung KNOX, and certificate management. Strong understanding of iOS and Android operating systems, enrolment processes, and policy More ❯
Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential) and Android/Intune environments, with experience in JAMF and Samsung KNOX desirable. Working closely with 3rd line analysts and technical teams, you’ll ensure smooth Mobile Device Management delivery and maintain SLA compliance. What You’ll Need … line MDM/mobile endpoint support role Hands-on experience with Apple Business Manager and Android devices Knowledge of Intune , including enrolling devices, pushing policies, and troubleshooting Familiarity with JAMF and Samsung KNOX is a bonus Strong coordination, troubleshooting, and incident management skills This role focuses entirely on software-based Mobile Device Management — no hardware or logistical phone support. More ❯
configuration, and in-life support of mobile devices (iOS & Android) Manage OS updates, device policies, and escalated incidents from 2nd line teams Work with tools such as Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX Oversee certificate creation/management and device onboarding/offboarding Liaise with internal technical teams, 3rd parties, and customer stakeholders to … in a 3rd line support or senior mobile endpoint engineering role Strong expertise in Workspace ONE Unified Endpoint Manager managing large estates Hands-on experience with: Apple Business Manager JAMF ZTNA (Zero Trust Network Access) Entra ID & M365 Android Enterprise Manager Samsung KNOX Certificate creation and management Policy and smart group management in enterprise environments Solid knowledge of iOS More ❯
