2 of 2 Journey Map Jobs in the East of England

user research to understand and identify user needs and pain points, providing a foundation for design decisions. Create UX artifacts such as personas, journey maps, and interactive prototypes. Conduct usability testing and gather user feedback, applying insights gained to improve the effectiveness of designs. Convey design, interactions, and More ❯

top-tier resident experiences. You will need: 4+ years' experience in implementation of residential property, student accommodation, or block management systems, including customer journey mapping Hands-on experience with CRM solution or residential property software management platforms Background in sales and customer experience systems Strong understanding of customer … journey design and best practices This is a key role where you'll drive … the implementation and ongoing support of CRM and RentCafe modules, aligning multiple stakeholders across projects. You'll work cross-functionally to design customer journeys, map processes, and deliver a cohesive experience across all UK care homes. Expect to partner with implementation teams, external consultants, and business stakeholders to configure More ❯