2 of 2 Process Management Jobs in the East of England

nationally significant infrastructure programme. Applicants should be able to demonstrate of the following skills/experience: Proven experience in Business Architecture, Business Analysis, Process Management, or IT-enabled Business Change Strong stakeholder management skills with the ability to influence and engage senior leadership Experience designing and improving … capabilities Ability to capture, analyse, challenge, and prioritise complex business requirements Experience developing business cases, investment proposals, and benefits realisation plans Knowledge of business process modelling and architecture frameworks/methodologies Experience supporting large-scale transformation, digital, or change programmes Strong analytical and problem-solving skills within complex environments ...

Conduct performance reviews, appraisals, and development planning Manage team rotas and ensure adequate service coverage Provide coaching, mentoring, and ongoing support Deputise for senior management when required Technical Support & Incident Management Provide hands-on support during high-demand periods and major incidents Ensure correct triage and escalation … incident and business continuity responses Maintain familiarity with core systems and end-user technologies Service Improvement & Governance Identify trends and recurring issues, supporting problem management Lead or contribute to continuous service improvement initiatives Ensure compliance with ITIL best practices, security, and governance standards Maintain audit readiness through quality assurance ...