Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Professional or ITIL Expert certification. Experience working in secure or regulated environments (e.g. public sector, finance, defence, healthcare). Experience with service toolsets such as ServiceNow, Manage Engine, BMCRemedy, or equivalent. Clearance Requirements: Clearance to Start- DV Clearance for Role- DV Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Hertfordshire County Council
hours engineers on every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Skilled in developing and managing Service Level Agreements (SLAs) to ensure service quality and accountability. Experienced in implementing and maintaining change control processes to support stable More ❯