3 of 3 Remedy Jobs in the East of England

understanding of Windows OS, Microsoft 365, and common business applications. Ability to troubleshoot hardware and software issues effectively. Familiarity with ITSM tools (e.g., ServiceNow, Remedy). Desirable: ITIL Foundation certification. Previous experience in a Service Desk or IT support role within a professional services or financial environment. Key Competencies ...

hold UK Government Security Clearance2+ years' experience in IT Asset Management or a related roleExperience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy)Excellent working knowledge of SACM structure and its purpose, including how SACM underpins governance, control, and service stability. Good understanding of IT asset lifecycle ...

understanding of asset lifecycles, CMDB governance, data quality controls and service management processes. Experience of IT service management and asset tools such as ServiceNow, Remedy or Snow. Ability to analyse complex data, identify trends and produce clear operational, compliance and financial reporting. Strong stakeholder management, communication and problem-solving ...