1 to 6 of 6 Service Analyst Jobs in the East of England with Remote Work Options

Role: Service Desk Analyst Location: Luton (with potential for hybrid working after probation) Salary: £26 - 28K + a comprehensive range of Employee Benefits Key Skills: Service Desk Support, 1st and 2nd line, MS Office, technical support, investigating technical issues and resolving or escalating Why Apply: This role … joins a busy, friendly team providing first class Service Desk/Desktop support across large User estate. The Role: To respond to 1st line and 2nd line tickets, investigate, diagnose and resolve issues, across MS Office suite, various devices, applications, comms equipment Escalate issues as needed Provide excellent customer … service to all Users of the service. Contribute ideas to the development of the new purpose built service desk tool The successful candidate will be able to demonstrate: Essential: 2+ years' experience in service desk role supporting a broad range of users ICT issues. Exceptional customer service more »

We are currently recruiting for one of the UK’s Leading FMCG companies for the role of a Service Improvement Analyst . It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for … on any device! What You Can Expect Type - FTC until June 2025 Location - Watford (Hybrid) Salary - £37,000 Industry - FMCG Main Responsibilities as a Service Improvement Analyst Continually reviewing the effectiveness, efficiency and quality of Customer Operations activities and services. Become responsible for optimising the customer experience and … standards of customer satisfaction and continually enhancing processes. Work on projects related to projects improving Customer Operations performance. Experience & Skills Required Strong experience with service and process improvements Experience in the Retail/gaming/gambling. Demonstrable experience in process improvement methodologies (e.g. Lean Six Sigma) would be nice. more »

Ready to level up your IT support career? Join our team as a Second Line Service Desk Analyst and become a key member of our tech problem-solving team! What you'll do: Crack complex cases: Put your diagnostic skills to work, going beyond the basics to find … those pesky IT gremlins for a variety of clients. Champion our users: Deliver exceptional customer service, making a real difference in their workdays. Learn and grow: Collaborate with our talented team, expanding your knowledge and boosting your career potential. Juggle tasks like a pro: Provide support via phone, remotely … logging tickets and explaining solutions. Strong problem-solving and analytical skills: You can isolate issues and find the most efficient fixes. Top notch customer service: You get a buzz out of helping customers. Why join the team at Lumina Technologies in Hemel Hempstead? This is a great opportunity to more »

Role: Service Desk Analyst Location: Luton (with potential for hybrid working after probation) Salary: £26 - 28K + a comprehensive range of Employee Benefits Key Skills: Service Desk Support, 1st and 2nd line, MS Office, technical support, investigating technical issues and resolving or escalating Why Apply: This role … joins a busy, friendly team providing first class Service Desk/Desktop support across large User estate. The Role: To respond to 1st line and 2nd line tickets, investigate, diagnose and resolve issues, across MS Office suite, various devices, applications, comms equipment Escalate issues as needed Provide excellent customer … service to all Users of the service. Contribute ideas to the development of the new purpose built service desk tool The successful candidate will be able to demonstrate: Essential: 2+ years' experience in service desk role supporting a broad range of users ICT issues. Exceptional customer service more »

Service Desk Analyst Hybrid with 2x days each week in the Cambridge office, 1x day each week in the London office and 2x days working from home. Travel to London will be expensed. Circa £27,000 - £30,000 Permanent We are currently assisting a prestigious client with their … search for a Service Desk Analyst. A successful candidate will provide the first contact point in the IT department for all IT-based queries and issues. You will resolve issues at the first point of contact or allocate as appropriate. You'll also support desktop technologies and maintain incident … the set-up and issue of IT equipment to employees Assist with the patching of data network connections for servers To apply for this Service Desk Analyst role, you will need to be educated to degree level or equivalent qualification or experience. You will also require the following more »

Service Desk Analyst Hybrid with 2x days each week in the Cambridge office, 1x day each week in the London office and 2x days working from home. Travel to London will be expensed. Circa £27,000 - £30,000 Permanent We are currently assisting a prestigious client with their … search for a Service Desk Analyst. A successful candidate will provide the first contact point in the IT department for all IT-based queries and issues. You will resolve issues at the first point of contact or allocate as appropriate. You'll also support desktop technologies and maintain incident … the set-up and issue of IT equipment to employees Assist with the patching of data network connections for servers To apply for this Service Desk Analyst role, you will need to be educated to degree level or equivalent qualification or experience. You will also require the following more »