Service Analyst Jobs in the East of England

Service Analyst
England > East of England

The median Service Analyst salary in the East of England is £26,000 per year, according to job vacancies posted during the 6 months leading to 21 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
21 May 2025
Same period 2024 Same period 2023
Rank 163 165 188
Rank change year-on-year +2 +23 +31
Permanent jobs requiring a Service Analyst 22 62 45
As % of all permanent jobs advertised in the East of England 0.65% 1.00% 0.87%
As % of the Job Titles category 0.69% 1.07% 1.04%
Number of salaries quoted 19 43 40
10th Percentile £24,136 £21,250 £21,750
25th Percentile £24,995 £23,500 £23,438
Median annual salary (50th Percentile) £26,000 £26,500 £24,725
Median % change year-on-year -1.89% +7.18% -13.25%
75th Percentile £29,166 £27,841 £28,813
90th Percentile £38,150 £32,725 £37,275
England median annual salary £31,000 £27,500 £29,000
% change year-on-year +12.73% -5.17% +5.45%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,187 5,802 4,346
% of permanent jobs with a recognized job title 94.43% 93.93% 84.05%
Number of salaries quoted 1,558 4,432 2,204
10th Percentile £27,500 £25,809 £26,250
25th Percentile £35,000 £31,250 £36,356
Median annual salary (50th Percentile) £50,000 £47,500 £55,000
Median % change year-on-year +5.26% -13.64% +10.00%
75th Percentile £66,000 £63,071 £67,500
90th Percentile £75,000 £75,000 £80,000
England median annual salary £56,000 £53,000 £60,800
% change year-on-year +5.66% -12.83% +1.33%

Service Analyst
Job Vacancy Trend in the East of England

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Service Analyst in the East of England

Service Analyst
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Service Analyst in the East of England.

Salary trend for Service Analyst in the East of England

Service Analyst
Salary Histogram in the East of England

Salary distribution for jobs citing Service Analyst in the East of England over the 6 months to 21 May 2025.

Salary histogram for Service Analyst in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the East of England region over the 6 months to 21 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +18 6 £25,500 -8.11% 8
Essex +17 6 £37,500 +57.89% 5
Bedfordshire -18 4 £31,500 +40.00% 1
Cambridgeshire +32 3 £26,000 -1.89% 7
Norfolk +20 2 £28,556 +3.84% 3
Suffolk -25 1 £27,000 - 4
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 21 May 2025, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Service Analyst in the job title.

1 13 (59.09%) Social Skills
2 12 (54.55%) Microsoft 365
3 11 (50.00%) Microsoft
4 9 (40.91%) Active Directory
5 8 (36.36%) Customer Service
6 7 (31.82%) Problem-Solving
6 7 (31.82%) ITSM
7 6 (27.27%) ITIL
7 6 (27.27%) Windows
8 5 (22.73%) Service Delivery
8 5 (22.73%) Data Protection
8 5 (22.73%) Azure
9 4 (18.18%) Banking
9 4 (18.18%) ServiceNow
9 4 (18.18%) SLA
9 4 (18.18%) Finance
9 4 (18.18%) VMware
10 3 (13.64%) Cisco
10 3 (13.64%) Entra ID
10 3 (13.64%) Windows 10
11 2 (9.09%) Windows Server
11 2 (9.09%) GDPR
11 2 (9.09%) Microsoft Intune
11 2 (9.09%) Mentoring
11 2 (9.09%) OneDrive
11 2 (9.09%) Mimecast
11 2 (9.09%) Asset Management
11 2 (9.09%) CMDB
11 2 (9.09%) iPad
11 2 (9.09%) Continuous Improvement

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.09%) Microsoft Exchange
1 2 (9.09%) SharePoint
Applications
1 2 (9.09%) Microsoft Office
Business Applications
1 1 (4.55%) Dynamics CRM
Cloud Services
1 12 (54.55%) Microsoft 365
2 5 (22.73%) Azure
3 3 (13.64%) Entra ID
4 2 (9.09%) Mimecast
4 2 (9.09%) OneDrive
5 1 (4.55%) Rubrik
Communications & Networking
1 1 (4.55%) DHCP
1 1 (4.55%) DNS
1 1 (4.55%) Firewall
1 1 (4.55%) SAN
1 1 (4.55%) TCP/IP
Database & Business Intelligence
1 1 (4.55%) SQL Server
Development Applications
1 1 (4.55%) JIRA
General
1 13 (59.09%) Social Skills
2 4 (18.18%) Banking
2 4 (18.18%) Finance
3 2 (9.09%) Inclusion and Diversity
4 1 (4.55%) Law
Miscellaneous
1 2 (9.09%) Blackberry
1 2 (9.09%) CMDB
1 2 (9.09%) iPad
1 2 (9.09%) iPhone
1 2 (9.09%) Management Information System
2 1 (4.55%) Smartphone
Operating Systems
1 6 (27.27%) Windows
2 3 (13.64%) Windows 10
3 2 (9.09%) Android
3 2 (9.09%) Windows Server
Processes & Methodologies
1 8 (36.36%) Customer Service
2 7 (31.82%) ITSM
2 7 (31.82%) Problem-Solving
3 6 (27.27%) ITIL
4 5 (22.73%) Data Protection
4 5 (22.73%) Service Delivery
5 2 (9.09%) Asset Management
5 2 (9.09%) Configuration Management
5 2 (9.09%) Continuous Improvement
5 2 (9.09%) Disaster Recovery
5 2 (9.09%) Information Security
5 2 (9.09%) Mentoring
6 1 (4.55%) Change Management
6 1 (4.55%) CRM
6 1 (4.55%) Kalman Filter
6 1 (4.55%) Mobile Device Management
6 1 (4.55%) Network Management
6 1 (4.55%) Process Improvement
6 1 (4.55%) Service Management
6 1 (4.55%) Stakeholder Management
Programming Languages
1 1 (4.55%) PowerShell
Qualifications
1 1 (4.55%) A+ Certification
1 1 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 4 (18.18%) SLA
2 2 (9.09%) GDPR
System Software
1 9 (40.91%) Active Directory
2 1 (4.55%) VMware Infrastructure
Systems Management
1 2 (9.09%) Microsoft Intune
2 1 (4.55%) NetBackup
Vendors
1 11 (50.00%) Microsoft
2 4 (18.18%) ServiceNow
2 4 (18.18%) VMware
3 3 (13.64%) Cisco
4 2 (9.09%) Citrix
4 2 (9.09%) HP
4 2 (9.09%) NetApp
5 1 (4.55%) Commvault
5 1 (4.55%) Dell
5 1 (4.55%) Zerto