9 of 9 Service Catalogue Jobs in the East of England

Service Manager Location: Watford (Hybrid: 3 days office/2 days WFH) Salary: Up to £80,000 + bonus Benefits: Private healthcare, £500/month car allowance Hours: 37.5 per week (Mon–Fri) My client is seeking an experienced IT Service Manager to take ownership … Management Own the lifecycle of back office services—from design and transition through to operation and retirement. Maintain accurate Service Catalogue and CMDB data, ensuring clear service ownership and dependencies. Ensure services meet SLA, KPI and compliance commitments. Service Value & Business ...

setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such … service management (ITIL, SIAM). Competent in incident, problem and change management. Stakeholder engagement and communication. Service portfolio and catalogue management. Budget and financial management. Vendor management. Process improvement and governance. Business analysis and requirements gathering. Technical knowledge of infrastructure and hosting. Security clearance ...

meaningful projects that have a lasting impact. Due to a large-scale digital transformation, they are keen to appoint an experienced IT Service Deliver Manager to be based out of the Bedford offices paying a salary range of £55,000 to £60,000. As the IT Service … Technology department, business stakeholders, and third parties. Lead implementation and continuous improvement of ITIL based processes Maintain and develop the IT service catalogue and IT service desk capability Provide regular reporting on service performance Manage the service transition of new systems ...

agreed performance targets, and offer a high-quality user experience. You will maintain accurate service information in the IT Service Catalogue and ensure all front-office services are delivered efficiently, cost-effectively, and in line with ITIL and SIAM principles. This role includes leadership responsibility … Skills IT service management (ITIL, SIAM) - Expert Incident, problem, and change management - Competent Stakeholder engagement & communication - Accomplished Service portfolio and catalogue management - Competent Budget & financial management - Competent Vendor management - Competent Hardware & software asset management (full lifecycle) - Competent Process improvement & governance - Competent What you need ...

MS668 - Front Office Service Manager Location: Watford Salary: £70,000 - £80,000 + package Overview: First Military Recruitment are currently seeking a Front Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end delivery, performance, and continual … services to business needs Manage full service lifecycle from design through to improvement and retirement Maintain accurate records across service catalogue, CMDB, and asset repositories Ensure smooth transition of new or changed services into operations Drive automation and continuous improvement initiatives Apply SIAM principles ...

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 We're looking for an IT Service Platform Administrator, responsible for the configuration, optimisation, and administration of the organisation's IT Service Management (ITSM) platform. With experience configuring workflows … configuration, you'll ensure the platform effectively supports core IT service processes such as incident, request, change, problem, and service catalogue management. Working closely with the Service Management Office, technical teams and support functions, you'll enable automation, service reporting ...

Service Delivery Manager Location: Watford (Hybrid: 3 days office/2 days WFH) Salary: Up to £80,000 + bonus Benefits: Private healthcare, £500 monthly car allowance Hours: 37.5 per week (Mon–Fri) My client is seeking an experienced IT Service Delivery Manager to take ownership … Service Management Manage the lifecycle of all front office services: from design to operation and improvement. Maintain accurate Service Catalogue, CMDB, and hardware/software repositories. Ensure smooth transition of new or changed services into operations. Drive adoption of automation for service improvement. ...

practices, CI/CD pipelines Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow ...

actively build strong working relationships within the business to learn of up-and-coming events that could impact BTS and the service and systems we deliver, to enable action to be taken to support.Undertake general field support activities requiring the highest level of technical expertise and experience, covering … office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Workplace Services Service Tower. Produce and maintain relevant technical documentation for Services within Workplace Services. Proactively monitor systems and networks ...