Service Delivery Jobs in the East of England

26 to 50 of 70 Service Delivery Jobs in the East of England

IT Technical Specialist

Bedfordshire, South East, United Kingdom
Hybrid / WFH Options
Circle Group
and deploy new server and network hardware. Address technical Server and network queries from internal users, providing 3rd line third-line support to the service delivery team for escalated issues Maintain and understand software used for services like email and security. Assist with routine maintenance tasks (e.g. patching … updating software) Manage workload and user responses using an internal call management system. Ensure completion of scheduled managed service tasks as outlined in SLAs With this opportunity, you will achieve: Starting salary from £40K-£45K DOE Flexible hybrid working - 1 day in office Contributory pension scheme Tax-free annual more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Database Administrator

Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Hays
infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated infrastructure to ensure a robust, reliable, efficient and secure operation of the systems and … and/or provide backup cover across the team, such as for selected server and storage infrastructure, operating systems, application software, and web-based service delivery, including effective liaison with contracted external suppliers and ensuring alignment with agreed technology and enterprise systems strategy, service requirements, security arrangements … requirements and providing adequate notice and information for users Test and implement new technologies and services in accordance with agreed strategic development priorities and service requirements, and in conjunction with other substantive and project teams. Plan and test systems business continuity and disaster recovery arrangements, including associated documentation, risk more »
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

IT Operations Manager

East Anglia, United Kingdom
Hybrid / WFH Options
Hays
availability, performance, and security of live services, ensuring uninterrupted access and reliability for all users. Actively seek out opportunities for enhancement and collaborate across Service teams to support the Service Continuous Service Improvement Programme, elevating service performance, reducing costs, minimising technical debt, and strengthening security measures. … development of the live services IT strategy, aligning it with organisational objectives to optimise systems and drive innovation. Develop and refine the IT Operations service, aligning it with strategic visions and future operational enhancements. Lead the effective management of Azure cloud services, ensuring operational excellence in cloud service delivery, efficient maintenance, and compliance with Disaster Recovery Plans. Manage internal and partnered application support functions, ensuring adherence to architecture standards and positively impacting the broader business strategy. Support new business initiatives and service improvements through effective reporting mechanisms, tracking progress and outcomes. Implement Waterfall and Agile more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

IT Applications Engineer

Harlow, London, United Kingdom
Hybrid / WFH Options
Raytheon
opportunity for an experienced IT professional to support general server applications. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to all UK based divisions to successfully enable operational business and operational delivery. This role is responsible for supporting … effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation, and audit requirements. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs … . Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative more »
Employment Type: Permanent
Posted:

Operational Service Manager

Royston, Hertfordshire, South East, United Kingdom
Johnson Matthey Plc
Vacancy: Operational IT Service Manager Location: Chilton Job Family: Service Management and ITIL As the Operational IT Service Manager, you will have full responsibility for the delivery and quality of 'live' IT services at assigned locations. The standard of IT services is documented within agreed KPIs … and Service Levels. The OSM has responsibility for the day-to-day management and service delivered by the Support Services team at assigned locations. Your responsibilities: Deliver services within the JM IT Service Management Framework, ensuring adherence to established processes and procedures to maintain efficient and effective … IT service delivery. Build and maintain strong working relationships with business stakeholders, acting as a vital liaison between the business and IT Operations to ensure alignment of IT services with business needs and objectives. Take responsibility for the overall IT service delivery within managed locations, consistently meeting more »
Employment Type: Part Time
Posted:

Oracle Analytics Server Administrator

Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Hays
OAS) and Oracle WebLogic Server. Key Responsibilities: Implement, maintain and support server and storage infrastructure, operating systems, databases and applications software and web-based service delivery. Installation, configuration and upgrades to server and database systems and applications software as required, including server virtualisation. Monitoring and management of systems performance … agreed standards, services, access arrangements and security measures. Testing and implementation of new technologies and services in accordance with agreed strategic development priorities and service requirements. Planning and testing of systems business continuity and disaster recovery arrangements, including associated documentation, risk registers, diagrams and action scripts. Effective liaison with more »
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Locality Manager

Dagenham, Essex, South East, United Kingdom
Meridian Business Support Limited
to peoples lives, we have a fantastic range of benefits: Flexible hours & a competitive salary 33 days of annual leave increasing with length of service (inc bank holidays) Preferential dental/health contributory rates Comprehensive induction/training & development opportunities Reward Opportunities including Refer a Friend Empathy/wellbeing … Pay - access to your pay before payday Workplace pension through NEST or option to join SHPS Pension membership including life assurance About you: Previous service manager, registered manager or deputy manager level experience. Previous experience of developing excellent relationships with local authorities and maintaining high standards of compliance with … be responsible for leading a portfolio of services for customers. Ensure consistency and safety are assured, whilst promoting high quality, person centred, standards of service to our customers which are also in line with our regulatory bodies. Provide strong and effective commercial and financial leadership and insight, ensuring budgets more »
Employment Type: Permanent
Salary: £40,000
Posted:

Applications Support Engineer

Harlow, London, United Kingdom
Hybrid / WFH Options
Raytheon
professional to support applications used by our Engineering and Manufacturing functions. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to UK based divisions to successfully enable business operations. This role is responsible for supporting and maintaining the full … out of hours working. Ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs … . Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative more »
Employment Type: Permanent, Work From Home
Posted:

Pre-Sales Consultant

Chigwell, Essex, South East, United Kingdom
Hybrid / WFH Options
NMS Recruit
follow-ups with external suppliers. Ensure services meet quality and profitability standards as per SLA agreements. Follow specified systems, processes, and methodologies for effective service delivery monitoring, control, and support. Assist in providing business reports as necessary. Attend Client Service Review Meetings as required. Develop and facilitate more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Specialist Biomedical Scientist - Microbiology

Basildon, Essex, South East, United Kingdom
Synlab
Scientists to join our fast paced and dynamic Microbiology team. This role is part of a team which provides an efficient and effective Microbiology service to two general hospitals (Southend University/Basildon and Thurrock University Hospital Trusts) and local GP community. The Role: The postholder will be expected … practices. You will need to perform and interpret routine and specialist biomedical investigations autonomously and to provide patients results within agreed quality standards of service delivery and turnaround times under the supervision of senior staff. You will need to provide professional leadership to Trainee BMS, Associate Practitioner, Laboratory more »
Employment Type: Permanent
Salary: £40,000
Posted:

Service Desk Analyst

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Develop
Service Desk Technician - Onsite Cambridge up to £30K+ Benefits We are looking for an experienced service Desk Technician to join the UK's best I.T infrastructure and services provider. Bringing I.T solutions to life. What you will be doing * You will act as the central point of contact … for all IT-related incidents and service requests. You'll be working one on of our dedicated customer sites. * logging incidents service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery … 2nd line support on Microsoft 365, office applications, internal software * Performing device builds and facilitating desk moves What we are looking for: * Previous IT Service desk experience * Excellent communication skills at all levels * Knowledge of Microsoft 365 and Office apps * Experience with supporting CAD packages (solidworks autocad etc.) NOT more »
Employment Type: Permanent
Salary: £24,000
Posted:

Service Delivery Manager

Watford, England, United Kingdom
Addition+
We are currently recruiting for one of the UK’s Leading FMCG companies, for the role of a Delivery Service Manager . It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for … online, anywhere, anytime and on any device! What You Can Expect Type – Permanent Location – Watford Salary – £55k - £75k Industry – Lottery Main Responsibilities as a Delivery Service Manager Enhance deployment productivity and outcomes through optimised processes. Manage budgets and resources efficiently to improve retailer satisfaction and delivery timelines. … milestones and requirements. Lead team development, risk management, and reporting to ensure successful deployment outcomes. Experience & Skills Required Demonstrated proficiency in overseeing complex project delivery, consistently achieving success from inception to completion. Proven ability to lead large, multifunctional teams with diverse skill sets. Skilled in leading high-performance teams more »
Posted:

System Head of Integrated Transfer of Care

Epping, United Kingdom
Essex Partnership University NHS Foundation Trust
of hospital discharge and admission avoidance policy and best practice. Candidates will need to demonstrate excellent leadership and communication skills, have recent experience of service transformation and be able to take responsibility for the day-to-day oversight and management of the integrated transfer of care hub, ensuring patients … Quickly build credibility & excellent relationships at all levels internally and externally & utilise these to ensure sound decisions are made in all aspects of transformation & service delivery. Plan and organise the multiple transfer of care function to ensure that any blockages which impact on the prompt discharge of patients, particularly … as they cross organisational boundaries, are unblocked and that new processes/procedures are implemented to ensure that a seamless discharge service is maintained Act as a point of escalation for staff within the service to ensure smooth delivery of service(s) as well as addressing more »
Employment Type: Permanent
Salary: £70417.00 - £81138.00 a year
Posted:

Administrator

Grays, United Kingdom
Essex Partnership University NHS Foundation Trust
Job summary An exciting opportunity has arisen to recruit a substantive part-timepost as an administrator to support the School aged immunisation service, based at Thameside House, Thurrock. This job requires regular weekly travel to Pitsea and Leigh-On-Sea with travel to other Essex EPUT sites when required. … of the office, including stationery audits * Telephone support, receiving and making calls to patients including making appointments on SystmOne and general queries relating to service delivery * Liaising with schools * Immunisation consent management * Taking minutes in meetings About us EPUT are looking for motivated staff who shares our Trust … Starter Paperwork that you wish to join our staff bank. Job description Job responsibilities To operate as a centralised department providing a comprehensive administration service and functions within the Trusts Localities. The service will ensure the timely and accurate recording of all activity across services using Trust information more »
Employment Type: Permanent
Salary: £22816.00 - £24336.00 a year
Posted:

Automation Project Manager - Global Pharma - Perm

Watford, England, United Kingdom
Planet Pharma
by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »
Posted:

Rare Disease Scientific Support Team Lead

Cambridge, United Kingdom
Cambridge University Hospital NHS Foundation Trust
Disease service. You will provide leadership and supervision to the team of scientific support officers. You will lead on promoting and developing performance and service delivery. You will be responsible for managing and delivering scientific support operations, such as sample routing, the sendaway service, referrals to the whole … genome sequencing service and support to prenatal service. We are looking for an individual with great interpersonal skills to work effectively in collaboration with the Sample Reception manager and the specialist scientific teams, reporting to the Head of the Rare Disease Service. You should be HCPC registered, can demonstrate … interpersonal, negotiation, team working, and problem solving skills. Main duties of the job Responsibility for managing the sample routing operations underpinning the rare disease service, including assessing suitability of samples and referrals, decision-making for routing tests to specialist teams, management of the sendaway service and returns of more »
Employment Type: Permanent
Salary: £43742.00 - £50056.00 a year
Posted:

Automation Project Manager

Hatfield, England, United Kingdom
Planet Pharma
Project Manager to lead the planning and execution of projects within their SMART factory programme for the production facility. Key Responsibilities: Manage the successful delivery of automation projects to meet strategic business objectives. Contribute to the development and implementation of the automation transformation strategy. Management of the specification, design … by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »
Posted:

Workshop Supervisor

Ely, England, United Kingdom
SMT GB
at Duxford! As the backbone of our workshop, you'll play a pivotal role in driving productivity, fostering employee growth, and ensuring top-notch service to our valued customers. Responsibilities: Plan and Organize: Strategize and execute workshop activities to perfection, optimizing resources and timelines for maximum efficiency. Lead by … you'll nurture their skills and ensure a dynamic team environment. Sharpen your business acumen to drive profitability through streamlined workshop operations and exceptional service delivery. Prioritize the well-being of our team and customers by always enforcing rigorous health and safety standards. Oversee the seamless flow of machinery … Cycle to Work Scheme Yulife Wellbeing App offering discounts and vouchers Financial/Physical/Mental Health Counselling and Coaching sessions Free Will writing service Personal Skills & Experience Required: The ideal candidate will have Proficiency in construction, HGV, or heavy plant machinery operations Experience with OEMs would be advantageous. more »
Posted:

Spanish/English speaking customer service desk

Peterborough, Cambridgeshire, United Kingdom
Global Technology Solutions Ltd
get the days back in the week. Required skills: -fluent in Spanish and English speaking, with strong all-round communication skills. - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »
Employment Type: Contract
Rate: GBP 17 Hourly
Posted:

Customer Service Advisor

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
Spanish/English speaking Customer Service Desk Location Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract 3 months with potential extensions Hours 7.5 hours a day, between 06:00 and 19:00 maximum of 2 weekends a month, get the days back in … the week. Required skills: fluent in Spanish and English speaking, with strong all-round communication skills. Plenty of Customer service experience Previously required to complete calls/make bookings. Experience with Microsoft Word/Excel/PowerPoint/Outlook Speaking/typing in English to a professional level. Being … certificated desirable but not essential. Requirements: Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. Proactively keeping Customers informed on incident or request status and progress. Escalate incidents where a first time fix is not possible to more »
Employment Type: Contract
Posted:

Mechanical and Electrical Building Services Technician - Global Pharma

Hertfordshire, England, United Kingdom
Planet Pharma
holiday and sickness, as required. Carry out routine planned preventative maintenance as required within critical and non-critical environments. The closure of remedial and service requests Work is carried out in accordance with current regulations and safety standards. Monitor BMS for running equipment and responding to alarm conditions. Investigate … by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »
Posted:

Senior Technical Coordinator

Hertford, England, United Kingdom
Hybrid / WFH Options
Skilled Careers
and the development of Planning Applications Developing and Coordinating all required Technical Information for tender purposes Supporting the Development Engineer with the procurement of Service delivery, Civil Engineering details, foundations, etc Programming resources either externally or internally to meet business plan objectives The production of accurate detailed information more »
Posted:

German speaking service desk/customer services

Hampton, Cambridgeshire, United Kingdom
Global Technology Solutions Ltd
month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »
Employment Type: Contract
Rate: GBP 15 Hourly
Posted:

Senior Technical Coordinator

Hertford, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Skilled Careers Ltd
and the development of Planning Applications Developing and Coordinating all required Technical Information for tender purposes Supporting the Development Engineer with the procurement of Service delivery, Civil Engineering details, foundations, etc Programming resources either externally or internally to meet business plan objectives The production of accurate detailed information … Safety Information Providing support for all internal and external parties and responding to queries promptly and effectively. Supporting the Senior Technical Manager with the delivery of Technical and Design information required for land appraisals and the Submission of Planning Applications. Coordination of external consultants in the production of technical … details and drawings required for the effective delivery the residential schemes, from planning through to completion. Achieving Building Control Approvals and the Management of all imposed Conditions Clearance of Planning Conditions through the development and management of Applications. Coordination and preparation of working drawings, details, and specifications. Preparation of more »
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Marketing Content Creator Apprenticeship

CB1, Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Back 2 Work Complete Training
the music industry and for a future marketing career. All our team will be giving training in valuable, transferable skills such as communication, customer service, organisation, and analysis/reporting. Purpose of role: To profitably and efficiently attract customers and generate leads and sales by developing and disturbing high … helping with long-form content for YouTube Contributing to a quarterly marketing plan Compiling regular email newsletters with high quality, engaging content Supporting Customer Service and Showroom Team when required by responding to tickets, selling accessories, collecting customer details and referring to demonstrators Creating and running outbound piano tuning … Takes personal responsibility and ownership for understanding requirements and delivering results Commitment to Customer Excellence: Putting customers at the forefront of all decisions and service delivery, going above and beyond to ensure customers are satisfied Communication: You select the right methods of communication for the right people at more »
Employment Type: Permanent
Salary: £14500 - £18500/annum
Posted:
Service Delivery
the East of England
10th Percentile
£25,750
25th Percentile
£29,313
Median
£40,000
75th Percentile
£50,315
90th Percentile
£61,970