ICT Service Desk Technician (1st Line)
- Hiring Organisation
- VolkerWessels Uk
- Location
- Hoddesdon, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
environments where no two days are the same? If so, we want to hear from you! We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. With over 2,000 users across 100+ … precision Troubleshooting and resolving issues quickly, aiming for first-time fixes Escalating complex issues with detailed documentation to ensure smooth handover 6+Delivering exceptional customer service to colleagues and external partners alike Contributing to team meetings and continuous improvement initiatives Sharing knowledge and best practices to help the whole team ...