Service Desk Technician Job Trends in the East of England

Service Desk Technician
England > East of England

The median Service Desk Technician salary in the East of England is £28,000 per year, according to job vacancies posted during the 6 months leading to 17 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Dec 2025
Same period 2024 Same period 2023
Rank 150 182 130
Rank change year-on-year +32 -52 +107
Permanent jobs requiring a Service Desk Technician 6 1 3
As % of all permanent jobs in the East of England 0.15% 0.027% 0.16%
As % of the Job Titles category 0.16% 0.030% 0.17%
Number of salaries quoted 3 1 3
10th Percentile - - -
25th Percentile - £26,250 -
Median annual salary (50th Percentile) £28,000 £27,500 £25,000
Median % change year-on-year +1.82% +10.00% -5.66%
75th Percentile - £28,750 £26,875
90th Percentile - - £28,000
England median annual salary £35,000 £28,000 £27,750
% change year-on-year +25.00% +0.90% +11.00%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,675 3,332 1,793
% of permanent jobs with a recognized job title 89.44% 89.96% 95.07%
Number of salaries quoted 2,215 1,598 1,299
10th Percentile £27,500 £28,500 £26,250
25th Percentile £35,000 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £52,647 £55,000
Median % change year-on-year -5.03% -4.28% +4.76%
75th Percentile £65,000 £70,000 £69,250
90th Percentile £80,000 £83,750 £85,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

Service Desk Technician
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Technician' in the job title relative to all permanent IT jobs advertised in the East of England.

Service Desk Technician job vacancy trend in the East of England

Service Desk Technician
Salary Trend in the East of England

Salary distribution trend for Service Desk Technician job vacancies in the East of England.

Salary distribution trend for Service Desk Technician job vacancies in the East of England

Service Desk Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the East of England region over the 6 months to 17 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +16 3 - - 2
Cambridgeshire - 3 £28,000 - 3
Service Desk Technician
England

Service Desk Technician Skill Set
Top 2 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 17 December 2025, Service Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Service Desk Technician in the job title.

1 3 (50.00%) Customer Service
1 3 (50.00%) Problem-Solving

Service Desk Technician Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Processes & Methodologies
1 3 (50.00%) Customer Service
1 3 (50.00%) Problem-Solving