12 of 12 Remote/Hybrid Service Management Jobs in the East of England

Head of Infrastructure & Service

Hiring Organisation
Fruition Group
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent
Role: Head of Infrastructure and Service Salary: Competitive Location: Ipswich (Hybrid - 3 days in office & up to twice per month travel to Glasgow) Fruition are currently recruiting for an experienced Head of Infrastructure and Service for a market leading organisation who are currently undergoing an exciting period … transformation. The role will report to the Chief Technology Officer and will take full responsibility for the organisations infrastructure estate, modern workplace and IT service provision. The organisation will be migrating their core operations to the cloud in the next 12 months and the team you will be responsible ...

Senior Service Delivery Manager - Digital

Hiring Organisation
Costa Coffee
Location
St. Albans, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems … services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here ...

IFS Services Architect Outside IR35

Hiring Organisation
Cathcart Technology
Location
Watford, Hertfordshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£500 - £750 per day
month contract engagement Outside IR35 UK Remote Role: Lead the end-to-end design and configuration of IFS Service Management (and related service execution capabilities), ensuring scalable processes, clean integration patterns, and a blueprint fit for multi-country deployment. Skills & Experience: * Strong expertise with IFS (preferably … Cloud) in Service/Field Service/Asset Service domains. * Strong understanding of service execution and maintenance contexts (e.g., renewables O&M, utilities, industrial services). * Proven architecture ownership across multi-site/multi-country rollouts. * IFS Service Management configuration expertise (service contracts ...

New Business ITSM Sales Executive / ITSM Solutions Sales

Hiring Organisation
Global Technology Solutions Ltd
Location
Watford, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £80,000 per annum
About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building … across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role ...

Service Delivery Team Lead

Hiring Organisation
ALTERED RESOURCING LTD
Location
Gaywood, King's Lynn, Norfolk, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £55,000 per annum
Senior Service Delivery Manager Hybrid – King’s Lynn (2 days per week) £45,000 – £55,000 + benefits Our client is a specialist managed IT provider entering a focused phase of growth. Their service delivery function is strong and now they need a senior operational leader to take … accountability, and ensuring we remain the partner our clients rely on when it matters most. You will lead multiple operational teams, take ownership of service performance end-to-end, and be the person both clients and internal teams trust when situations become complex or high-pressure. This role requires ...

Service Delivery Specialist

Hiring Organisation
PilotIQ
Location
Harlow, England, United Kingdom
receive the tools they need to succeed in an increasingly technology-driven environment. Role Description This is a full-time hybrid role for a Service Delivery Specialist based in Harlow, Essex ,with flexibility to work remotely. Responsibilities include managing service delivery processes, monitoring performance, ensuring customer satisfaction … technical teams. The role also involves active problem-solving, maintaining communication with stakeholders, and ensuring seamless integration and execution of services. Qualifications Proficiency in Service Delivery Management and Service Delivery processes Strong Analytical Skills to assess and solve complex issues effectively Commitment to maintaining high levels ...

Application Coordinator

Hiring Organisation
EMBL-EBI
Location
Saffron Walden, Essex, South East, United Kingdom
Employment Type
Permanent, Work From Home
About the Team In service of its world-leading life sciences services, training, and research, the Applications team within ITS operates a substantial platform based on circa 120 Kubernetes clusters, combining a large VMware on-premises estate with a growing presence in public cloud. The Platform Coordinator will oversee … developers, bioinformaticians, and learners across EMBL-EBI, contributing directly to the success of EMBL-EBIs training mission. The role requires strong technical leadership, stakeholder management, and a holistic view of platform operations to ensure efficiency, cost control, and high service quality across all environments. In addition, the Platform ...

IT Service Desk Team Lead

Hiring Organisation
BUUK Infrastructure
Location
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent, Work From Home
enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for IT Service Desk Team Leader who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent … service. Purpose of this role To meet the needs of our internal customers head on. Collaborating with our wider IT Core Support, delivering great service to customers. Deliver continuous improvements to the way the Service Desk operates, whilst displaying a can do attitude. Working with a diverse ...

IT Service Desk Team Lead

Hiring Organisation
BUUK Infrastructure
Location
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Employment Type
Temporary, Work From Home
enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for IT Service Desk Team Leader (Fixed Term) who would like to help us reach our mission to earn customer loyalty and drive business growth by providing … Purpose of this role To meet the needs of our internal customers head on. Collaborating with our wider IT Core Support, delivering great service to customers. Deliver continuous improvements to the way the Service Desk operates, whilst displaying a can do attitude. Working with a diverse and dynamic ...

IT Support Analyst - 1st / 2nd line - Peterborough

Hiring Organisation
Circle Recruitment
Location
Peterborough, Cambridgeshire, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 - £32,000 per annum
deliver on deadlines Enthusiastic, hardworking and a team player Job Role Responsibilities: Provide 1/2 Line IT Support via phone/email/service management tools Building and configuring desktops Provide Microsoft Office 365 support Carry out Active Directory tasks Able to support users remotely … days in the office, the rest working from home. To apply press apply now or send your CV to Matthew.Leach @ circlerecruitment . com Keywords - Service Desk/Helpdesk/IT Support/1 Line/2 Line/Peterborough/Cambridge Circle Recruitment is acting as an Employment Agency ...

New Business Sales Executive

Hiring Organisation
Apache Associates
Location
Watford, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
driven new business hunter with a passion for IT Service Management solutions? We’re partnering with a high-growth organisation looking to expand its UK sales team with a talented New Business Sales Manager focused on winning and developing new logo clients. This is a standout role … discovery demo negotiation close Develop strategic account plans and build a strong pipeline Engage C-level and IT decision-makers (CIOs, Heads of IT, Service Delivery Leaders) Collaborate with pre-sales and delivery teams to shape compelling solutions Consistently exceed revenue and activity targets What We’re Looking ...

MES Implementation Consultant (Siemens Opcenter)

Hiring Organisation
RC Fornax
Location
Basildon, England, United Kingdom
environment readiness. Document processes and contribute to continuous improvement. Required Skills Strong experience with Siemens Opcenter and Teamcenter. MES deployment lifecycle and configuration management expertise. Proven MES/PLM/ERP integration experience. Azure cloud deployment knowledge. Confident with Windows command prompt & service management. Skilled in remote debugging ...