Customer Engagement Jobs in Edinburgh

4 of 4 Customer Engagement Jobs in Edinburgh

Microsoft Power Platform/D365 Developer

Greater Edinburgh Area, United Kingdom
Version 1
involving Power Pages, Power Virtual Agents, and integrations with other systems. Collaborate with Agile delivery teams and contribute to CI/CD pipelines. Provide technical advice and support for customer success. This role offers the chance to expand your expertise in Power Platform and D365 solutions. You'll work on diverse projects, from implementing out-of-the-box D365 … CE applications to creating tailored Power Platform solutions, including Power Pages and AI-driven innovations using Copilot. Our varied customer base includes organisations at different stages of their low-code journey, providing opportunities to deliver impactful and customised experiences. As a member of the MS Applications capability, you will have the opportunity to be part of a larger team … and expand your knowledge and experience. Qualifications Essential Proficiency with Microsoft Dataverse and model-driven apps. Strong communication and customer engagement skills. Agile methodology experience. Eligibility for UK Security Clearance. Certifications (PL-900, PL-400, MB-910) Desirable D365 CE application configuration experience Power Virtual Agents experience or embedding copilot tools for users within solutions. Experience of Power More ❯
Posted:

Modern Management Consultant - Digital Experience

Edinburgh, United Kingdom
Computacenter AG & Co. oHG
client-facing role where you'll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. You'll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered - all while growing your own skills in a fast-moving and innovative field. What you'll do Design, implement, and … configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting, customer reviews, and the resolution of escalations Recommend and deliver automations, remote … image creation processes (task sequences) Experience working with XLAs and measuring end-user sentiment and performance Strong scripting skills (e.g., PowerShell) for automation and customisation Excellent communication, presentation, and customer engagement skills Ability to work independently, manage multiple tasks, and solve problems effectively Strong stakeholder management and project delivery skills Desired skills Knowledge of Microsoft Defender XDR suite More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior RF Solutions Business Development Engineer

Edinburgh, United Kingdom
Keysight Technologies SAles Spain SL
the Role We are seeking a sales-oriented Senior RF Engineer to join our Business Development team. You will play a pivotal role in supporting and expanding ADCS's customer base by helping translate complex technical concepts into winning proposals and integrated solutions. As a Senior RF Solutions Business Development Engineer, you will collaborate with engineers, account managers, and … tailored system requirements. Define and propose custom RF and test system solutions using Keysight's extensive product and service portfolio. Collaborate with engineering teams to align technical capabilities with customer requirements. Demonstrate technical feasibility of solutions, addressing concerns and influencing decision-makers. Develop and present solution proposals and competitive pricing strategies to win new business. Navigate competitive landscapes and … and overcome competitor positioning. Coordinate internal reviews with engineering and management to validate proposals. Lead or support contract negotiations alongside Keysight's legal and commercial teams. Foster long-term customer relationships post-delivery and use successful projects to grow additional business. Contribute to the overall growth strategy and maintain a customer-first mindset. Qualifications Required Qualifications Must have More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Regional Manager (Utilities Grid Software)

Edinburgh, Scotland, United Kingdom
Wave Search
seeking an experienced and strategic Regional Manager to lead the delivery and growth of utility software solutions across the UK. This is a pivotal leadership role, responsible for managing customer satisfaction, operational performance, and cross-functional teams within the Utilities domain. You will work closely with product OEMs and end customers, delivering high-impact solutions that drive value and … regional strategy, and collaborate with global leaders in the Utilities space. You’ll be expected to travel to client sites and participate in an on-call rotation to support customer needs outside standard business hours. Key Responsibilities Act as the primary point of contact for customer satisfaction and service delivery Manage multiple customer engagements across the Utilities … Expertise in Utilities Grid Software: EMS, ADMS, DERMS, Grid Automation Proven leadership experience in regional roles within the utilities or IT services sector Strong background in stakeholder management and customer-facing delivery Experience developing and executing strategic business plans Excellent communication, collaboration, and decision-making skills Nice to Have Background in global IT consulting or systems integration Exposure to More ❯
Posted:
Customer Engagement
Edinburgh
Median
£50,000