6 of 6 Customer Retention Jobs in Edinburgh

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

consistent, high-quality delivery of the FNZ platform services, alignment to FNZ’s go-to-market strategy, and achievement of financial, operational, regulatory and customer satisfaction outcomes. This includes ownership of portfolio P&L performance, revenue retention, growth pipeline, margin protection, cost-to-serve discipline and resolution … delivery capacity, change priorities, service performance and operational risk are reviewed collectively and acted on with clear ownership, pace and discipline. Specific Role ResponsibilitiesPortfolio & Customer LeadershipAccountable for FNZ’s overall relationship, reputation and executive engagement across a defined portfolio of clients Sets and owns portfolio-level customer satisfaction ...

build and optimize high-performance microservices that power FanDuel's marketing ecosystem. You'll work on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery.Your work will focus on designing highly scalable, event-driven systems that process large volumes of real-time … customers across our platform. You'll work within a modern microservices and event-driven architecture, building Martech solutions enhanced by AI to drive customer engagement and retention. Take the long-term view and consider what volumes our systems can handle today, vs 3 years from now. Make existing systems ...

build and optimize high-performance microservices that power FanDuel's marketing ecosystem. You'll work on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery. Your work will focus on designing highly scalable, event-driven systems that process large volumes of real … customers across our platform. You'll work within a modern microservices and event-driven architecture, building Martech solutions enhanced by AI to drive customer engagement and retention. Take the long-term view and consider what volumes our systems can handle today, vs 3 years from now. Make existing systems ...

Marketing Platforms teams , whereyou'llbuild andoptimizehigh-performance microservices that power FanDuel's marketing ecosystem.You'llwork on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery. Your work will focus on designing highly scalable, event-driven systems that process large volumes of real … experiences for millions of customers across our platform. You'llwork within a modern microservices and event-driven architecture, buildingMartechsolutions enhanced by AI to drive customer engagement and retention. Make existing systems simpler (e.g.byconsolidatingredundant systems,deletingunnecessary code, or removing/updating out of date documentation). Solvewell-definedproblems independently, knowing ...

build and optimize high-performance microservices that power FanDuel's marketing ecosystem. You'll work on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery.Your work will focus on designing highly scalable, event-driven systems that process large volumes of real-time … customers across our platform. You'll work within a modern microservices and event-driven architecture, building Martech solutions enhanced by AI to drive customer engagement and retention. Make existing systems simpler (e.g. by consolidating redundant systems, deleting unnecessary code, or removing/updating out of date documentation). Solve ...